
How does this software stack up?Compare with Similar Software
How does this software stack up?Compare with Similar Software
How does this software stack up?Compare with Similar Software
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Price
Pricing starting from:
$84.53 /year- Yes, has free trial
- Yes, has free version
Reviews
- Ease of Use3.8
- Customer Service3.7
- Value for Money3.6
Likelihood to recommend
Top Features
- 5.0
- 5.0
- 5.0
- 5.0
- 5.0
What is SAP SuccessFactors HXM Suite?
Designed around employee experiences, SAP SuccessFactors Human Experience Management (HXM) Suite builds on the best of HCM while layering in critical employee experience capabilities and insights. SuccessFactors covers all your HR needs such as employee experience management, core HR and payroll, talent management, HR analytics, and workforce planning.
SAP SuccessFactors HXM Suite Video and Images






Featured In
Best For
Ideal for companies with 500+ employees, SuccessFactors is built around employee experiences to help businesses manage core HR, payroll, recruiting, learning, workforce planning, and more.
Deployment & Support
Deployment
- Cloud, SaaS, Web-Based
- Desktop - Mac
- Desktop - Windows
- Desktop - Linux
- Desktop - Chromebook
- On-Premise - Windows
- On-Premise - Linux
- Mobile - Android
- Mobile - iPhone
- Mobile - iPad
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live Rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Contact Details
- SAP
- Located in United States
- Founded in 1999
- https://www.sap.com/products/crm.html
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SAP SuccessFactors HXM Suite Pricing
Starting From:
$84.53 /year- Yes, has free trial
- Yes, has free version
Pricing Details (Provided by Vendor):
Pricing information is available on request.
Pricing Resources:
SAP SuccessFactors HXM Suite Features
Features are displayed in the decreasing order of their feature rating.
5.0
4.8
4.8
4.7
4.4
4.4
4.4
4.1
5.0
5.0
5.0
5.0
5.0
4.8
4.7
4.7
4.5
4.3
4.2
4.0
4.0
Employee Onboarding
4.0
4.0
4.0
4.0
4.0
4.0
3.9
Vacation/Leave Tracking
3.9
3.7
3.7
3.4
3.1
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SAP SuccessFactors HXM Suite Reviews
Showing 5 of 251 reviews
Overall
4.0
Ease of Use
3.8
Customer Service
3.7
- "It's best for employee central and perf management."
- "It's nice to have not only your learning management system (LMS), but also your performance review and feedback system in one."
- "The best feature of SuccessFactors was that it was a operationally stable, cloud-native software when competitors were finding their footings with SaaS model and ensuring high availability."
- "I generally had a very good experience with this product."
- "Contract lacked missed a lot of items. I had to rephrase and approach SAP multiple times to add all the missed items."
- "Sometimes new releases change things in the platform and I have discovered that every now and then we lost some features we had in the past."
- "User interface is very old fashioned and navigation within program to find correct functions and features are really hard."
- "It take a bit to load everything. Clicking the wrong thing will waste around 30 seconds to get back to where you wanted to be."
Pros
- "It's best for employee central and perf management."
- "It's nice to have not only your learning management system (LMS), but also your performance review and feedback system in one."
- "The best feature of SuccessFactors was that it was a operationally stable, cloud-native software when competitors were finding their footings with SaaS model and ensuring high availability."
- "I generally had a very good experience with this product."
Cons
- "Contract lacked missed a lot of items. I had to rephrase and approach SAP multiple times to add all the missed items."
- "Sometimes new releases change things in the platform and I have discovered that every now and then we lost some features we had in the past."
- "User interface is very old fashioned and navigation within program to find correct functions and features are really hard."
- "It take a bit to load everything. Clicking the wrong thing will waste around 30 seconds to get back to where you wanted to be."

Md. R.
Leaf Buying Manager
Tobacco, 10,001+ employees
Used the software for: 2+ years
Overall Rating
Ease of Use
Customer Service
Features
Value for Money
Likelihood to Recommend
Reviewer Source
Source: Capterra
May 8, 2021
"Manage your Human Resources Efficiently"
Overall: As a user, I am super delighted to use this software because it enables me to manage my team very efficiently. It reminds me of performance management of mine as well as my team. In addition to these, it allows you to request for any HR related letters and it reaches you on time without wasting your time physically.
Pros: I. Easy to use and very user-friendly for the HR guys as well as for the employees.
II. Specific role creation as of the role profile ( ensuring proper delegation of authority).
III. Real time update of the HR data.
IV. Performance management system.
V. Hiring or contracting and leaver management.
VI. Compensation and benefit management.
VII. Identifying the development needs of the employees and prioritizing the training program for the top loss.
Cons: I am extremely happy with this software and didn't find anything that I would not like.
Reasons for Switching to SAP SuccessFactors HXM Suite: SAP SuccessFactors is very fast, evolved with different innovative features and enabling the user to execute most tasks very efficiently.
It saves a lot of time and it's very user-friendly and must to know that it's global.
Reviewer Source
Source: Capterra
May 8, 2021
Verified Reviewer
Education Management, 10,001+ employees
Used the software for: 6-12 months
Overall Rating
Ease of Use
Customer Service
Features
Value for Money
Likelihood to Recommend
Reviewer Source
Source: Capterra
December 31, 2022
"One of the best HRM tool in the software market."
Overall: It has been an excellent experience using this software and highly recommend this for HR management.
Pros: SAP SuccessFactors HXM Suite simplifies the process of hire till retire, helps easily onboard the candidates, manage their profiles and then termination is done on the same tool.
Cons: SAP SuccessFactors HXM Suite needs certain improvements such as position based permissions, which is currently limited to role based permissions.
Switched From: Zoho People
Reasons for Switching to SAP SuccessFactors HXM Suite: SAP SuccessFactors HXM Suite has better features with wide access to features.
Reviewer Source
Source: Capterra
December 31, 2022
Sandy K.
Senior Manager
Chemicals, 5001-10,000 employees
Used the software for: 2+ years
Overall Rating
Ease of Use
Features
Value for Money
Likelihood to Recommend
Reviewer Source
Source: Capterra
February 9, 2022
"Really consider whether you need your HRIS and Talent Management system to be one in the same"
Overall: If you think you need a single HRIS and Talent Management System, there aren't that many options, so SuccessFactors will likely be on your shortlist. My recommendation would be to really consider whether you "need" that, or whether you would be better off with SuccessFactors as your HRIS and opt instead for niche applications for your various talent management needs that can integrate with each other and SuccessFactors.
Pros: SuccessFactors offers an HRIS with modules to cover many aspects of Talent Management, including Recruiting, Onboarding, LMS, Goals, Performance, Succession Planning, Compensation, and Workforce Analytics.
Cons: Several of the modules have been bolted on over the years and are still not fully integrated like you might expect them to be. The look and feel of the modules are dated and there has been very little in the way of enhancements to the talent modules in the 6 years I have been using it. Built-in reports are limited. SAP Support has been poor. There are still many aspects of the configuration that can only be done in the back-end provisioning client by a configuration partner (not by the client), so the client can never truly be self-sufficient.
Switched From: Oracle Taleo Cloud
Reviewer Source
Source: Capterra
February 9, 2022
Parul A.
Senior consultant
Computer Software, 10,001+ employees
Used the software for: 2+ years
Overall Rating
Ease of Use
Customer Service
Features
Value for Money
Likelihood to Recommend
Reviewer Source
Source: Capterra
November 13, 2022
"Vast range of features "
Pros: Successfactors satisfies the need of modern talent management.Excellent features in one cloud solution.Can be easily integrated with other solutions.
Cons: Successfactors is slightly on expensive side.It is not easy to find admins.
Alternatives Considered: Workday HCM
Reviewer Source
Source: Capterra
November 13, 2022
Jhon S.
Developer
Computer Software, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
Ease of Use
Customer Service
Features
Value for Money
Likelihood to Recommend
Reviewer Source
Source: Capterra
September 14, 2021
"The best software for HR professionals"
Overall: My experience was very good, it is just what I received and I cannot complain, I would like it to be better but with the advancement of technologies this may change, those changes I would like to see and allow me to automate everything.
Pros: The ease of use and its interface is very simple for those who have or not experience with the software
Cons: I did not find something that I did not like, perhaps scaling the connection with artificial intelligence, it would be ideal to be able to connect all this with automated learning
Alternatives Considered: MintHCM
Reasons for Choosing SAP SuccessFactors HXM Suite: Those of free code, if I find very large communities maybe they can build more powerful tools than SAP, opening these software can bring very important advances
Switched From: MintHCM
Reasons for Switching to SAP SuccessFactors HXM Suite: Because development is slow and the consumption of human resources is very high, it has its advantages but SAP is better because its brand represents more quality to me
Reviewer Source
Source: Capterra
September 14, 2021











