
ALLDATA
by ALLDATA
Top Features

ALLDATA
by ALLDATA
- Labor Rates4.9
- VIN Lookup4.7
- Service History4.4
- Quotes/Estimates4.1
- Billing & Invoicing4.0
OTHER USERS CHOSE
- Labor Rates4.8
- VIN Lookup4.9
- Service History4.8
- Quotes/Estimates4.8
- Billing & Invoicing4.9
ALLDATA Reviews
Showing 5 of 64 reviews
Overall
4.1
Ease of Use
4.0
Customer Service
3.8
- "I really like Alldata for the immediate information it offers on just about every vehicle repair and parts."
- "I loved the way it helped keep all my inventory and customer files in one place as well as every schematic we needed for any repair and it was mobile also."
- "I used ALLDATA mainly for pulling together quotes for customers and it is a great tool for that."
- "It worked good for what we needed at the time."
- "System crashes daily and requires stopping app and then restarting. This is ridiculous and happens way too much."
- "It is frustrating that the desktop version only goes to year 2013 vehicles. It is very inconvenient."
- "There is a time lag to get info when we need it. There is no totally complete information database but I think Alldata is close."
- "They charged too much after identafix came out."
Pros
- "I really like Alldata for the immediate information it offers on just about every vehicle repair and parts."
- "I loved the way it helped keep all my inventory and customer files in one place as well as every schematic we needed for any repair and it was mobile also."
- "I used ALLDATA mainly for pulling together quotes for customers and it is a great tool for that."
- "It worked good for what we needed at the time."
Cons
- "System crashes daily and requires stopping app and then restarting. This is ridiculous and happens way too much."
- "It is frustrating that the desktop version only goes to year 2013 vehicles. It is very inconvenient."
- "There is a time lag to get info when we need it. There is no totally complete information database but I think Alldata is close."
- "They charged too much after identafix came out."

Angel V.
Automotive Electronic Advisor
Unspecified
Used the software for: 2+ years
Overall Rating
Ease of Use
Customer Service
Features
Value for Money
Likelihood to Recommend
Reviewer Source
Source: Capterra
July 4, 2018
"All in one program for Professional Automotive technicians!"
Overall: A total access on electronics systems and repair procedure, what made me more precise in my work.
Pros: You can consult everything about DTCs, TSBs, General and specific characteristics about all automotive systems of almost all brands,
Ideal for diagnostic tasks, repair, and maintenance, as well as technician references and shop procedures,
Easy to use and browse because of its nice look and feel,
It allows you to check the estimated periods of works,
Available in multiple languages,
Interactives schemas and It has support for mobile devices what makes easier the job for technicians,
Cons: The last versions just have online access,
The license can seem too expensive,
Some vehicles don't have total support.
Reviewer Source
Source: Capterra
July 4, 2018
Frank M.
Manager
Automotive, 1-10 employees
Used the software for: 2+ years
Overall Rating
Ease of Use
Customer Service
Features
Value for Money
Likelihood to Recommend
Reviewer Source
Source: Capterra
May 1, 2022
"Long Time All Data Users recommends product. "
Overall: I have used AllData for almost twenty years. I will not use a different product and this is my go to product for labor times, part names and numbers, and for repair procedure. This is a good value product and I would not have a shop and not use All Data.
Pros: All Data for me is much easier to use then competing products. I much prefer AllData to the competing product starting with a M. When you can't find what you are looking for you can call up All Data support and they will find and fax to you the information you are looking for. All Data is reasonably priced and the support is excellent.
Cons: I am so use to All Data that I don't have any major complaints. Occassionally I can' find the repair information or labor times I am looking for but this is true of every other product as well. I find they have excellent support when that happens.
Alternatives Considered: Manager SE
Reasons for Choosing ALLDATA: AllData is easier to use and find the information that you want.
Switched From: Manager SE
Reasons for Switching to ALLDATA: All Data is easier to use.
Reviewer Source
Source: Capterra
May 1, 2022
Jason M.
Shop owner
Automotive, Self-employed
Used the software for: 2+ years
Overall Rating
Ease of Use
Features
Likelihood to Recommend
Reviewer Source
Source: Capterra
December 6, 2022
"I've always used alldata and am familiar with it"
Overall: Good. It's always provided all my needs
Pros: I've been trained on it, I like shop key but refuse to buy anything snap on is involved with.
Cons: The wiring diagrams could be much better
Reviewer Source
Source: Capterra
December 6, 2022
John Z.
owner
Automotive, Self-employed
Used the software for: 6-12 months
Overall Rating
Ease of Use
Customer Service
Features
Value for Money
Likelihood to Recommend
Reviewer Source
Source: Capterra
April 28, 2020
"alldata flaws"
Overall: fair. tech support is very good .but i can't keep calling tech support for simple problems ( too much time wasted)
Pros: the parts locating system.especially when i'm looking for a hard to find part that i was'nt able to find on other sysyems
Cons: i find their estimating portion is terrible. they tried to sell me an upgrade estimating program ( more money) & i found it to be useless& cancelled the free trial after 2 days use. also most repair programs offer licence plate to vin & car make & model. funny part is they are owned by autozone which utilizes this function.& when i questioned them prior to purchasing this product they said it will be available shortly.seven months later still no upgrade
Reasons for Choosing ALLDATA: i had used alldata for almost 20 years & at that time they were excellent.over time i think they sat on their
achievments too long.i get better repair information from utube
Switched From: Mitchell RepairCenter
Reasons for Switching to ALLDATA: in order to find location of parts i had to jump thru loops .too much time wasted on everyday use
Reviewer Source
Source: Capterra
April 28, 2020
Jay G.
Manager
Automotive, 11-50 employees
Used the software for: 2+ years
Overall Rating
Ease of Use
Customer Service
Features
Value for Money
Likelihood to Recommend
Reviewer Source
Source: Capterra
November 7, 2022
"Works Well For Our Shop"
Overall: It really helps when you are in a bind and need to figure something out.
Pros: I like the estimates it gives so we can give a customer a quick estimate.
Cons: Sometimes there just isn't enough information
Reviewer Source
Source: Capterra
November 7, 2022
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$189.00/Per-Month
Pricing Model:
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ALLDATA Pricing
Starting From:
$189.00 /monthPricing Model: Flat Rate
- No free trial
- No free version
Pricing Details (Provided by Vendor):
ALLDATA offers a 5-day free trial for new users, after which the software is available across 3 pricing tiers. Pricing details are outlined below.
Industry Leading OEM Repair Data: $179/month
ALLDATA Collision Advantage: $286/month
ALLDATA Technician Advantage: $227/month
Pricing Resources:
What is ALLDATA?
ALLDATA Repair is the industry's #1 automotive repair software. It puts the latest, unedited OEM repair information right at your fingertips, covering more than 44,000 engine-specific vehicles - 95% of all vehicles on the road today. Includes TSBs, DTCs, and 300K+ interactive wiring diagrams. Get direct access to verified repairs, diagnostic bulletins, and millions of probable causes. Links directly to ADAS systems, components, and locations to help you find ADAS info fast.
Best For
Technicians, shop owners, shop managers, general repairs shops, collision repair shops, multi-shop operations, automotive schools, and automotive dealerships.
ALLDATA Video and Images

Deployment & Support
Deployment
- Cloud, SaaS, Web-Based
- Desktop - Mac
- Desktop - Windows
- Desktop - Linux
- Desktop - Chromebook
- On-Premise - Windows
- On-Premise - Linux
- Mobile - Android
- Mobile - iPhone
- Mobile - iPad
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Contact Details
- ALLDATA
- Located in United States
- http://www.alldata.com


