How does this software stack up?Compare with Similar Software
How does this software stack up?Compare with Similar Software
How does this software stack up?Compare with Similar Software
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Price
No information about pricing but you can check Claims Processing Pricing Guide
Reviews
- Ease of Use3.2
- Customer Service4.6
- Value for Money3.5
Likelihood to recommend
Top Features
- Alerts/Notifications
- Client Portal
- Document Management
- Reporting & Statistics
What is Knowliah?
Knowliah is the #1 software to organize and leverage insights from your legal and operational information, contracts and corporate documents. We support legal departments with their Contract Lifecycle Management, Claims & Litigation Management, Legal Entity Management, Legal Matter Management and Information & Knowledge management.
Gartner has recognized Knowliah as a Representative Vendor worldwide for its AI-based Enterprise Legal Management & Corporate Legal Matter Management Solutions.
Best For
For small, medium and large sized Legal Departments and their Stakeholders. For all legal professionals : Head of Legal, Corporate Legal Counsel, Paralegal, Company Lawyer, etc.
Knowliah Video and Images
Deployment & Support
Deployment
- Cloud, SaaS, Web-Based
- Desktop - Mac
- Desktop - Windows
- Desktop - Linux
- Desktop - Chromebook
- On-Premise - Windows
- On-Premise - Linux
- Mobile - Android
- Mobile - iPhone
- Mobile - iPad
Support
- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Contact Details
- Knowliah
- Located in Belgium
- Founded in 1999
- https://www.knowliah.com/
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Knowliah Features
Features are displayed in the decreasing order of their feature rating.
Alerts/Notifications
Client Portal
Document Management
Reporting & Statistics
Third Party Integrations
AI/Machine Learning
Billing & Invoicing
Case Notes
Client Management
Conflict Management
Contract/License Management
Expense Tracking
Legal Case Management
Time Tracking
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Knowliah Reviews
Showing all 5 reviews
Overall
3.6
Ease of Use
3.2
Customer Service
4.6
Emna K.
Legal counsel
Biotechnology, 51-200 employees
Used the software for: 2+ years
Overall Rating
Ease of Use
Customer Service
Features
Likelihood to Recommend
Reviewer Source
Source: Capterra
January 12, 2023
"Great tool for contract management"
Pros: Search tool, documents repository and contract expiry notifications
Cons: It takes some time to be acquitted with some tools
Reviewer Source
Source: Capterra
January 12, 2023
Andreas M.
General Counsel EMEA
Chemicals, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
Ease of Use
Customer Service
Features
Value for Money
Likelihood to Recommend
Reviewer Source
Source: Capterra
March 25, 2021
"review of Knowliah by Allnex"
Overall: We are using Knowliah as our contract and corporate database. We do not only use it as our filing repository but also to find actively for corporate management and contract (and other legal matter) management.
Pros: The powerful search engine and the automatic filing function.
The reporting features which allow to extract csv files that can
be filtered in excel.
Cons: The corporate management section could improve the org chart function.
Reasons for Choosing Knowliah: Because Knwoliah seemed to offer the solution with the best AI and highest efficiency gains.
Reasons for Switching to Knowliah: Previous solution was outdated, inefficient and user-unfriendly.
Vendor Response
By Knowliah on June 29, 2021
Thank you Mr. Mestel for sharing your valuable feedback. We are glad to read that you and your team are satisfied with our solutions. You have mentioned that Knowliah's corporate management section could be improved. Well, we're thrilled to announce that our Corporate Entity Management module has evolved significantly, including for example flexible organisation charts. Your account manager will contact you to introduce some exciting new features that are part of our roadmap. Looking forward speaking to you soon.
Reviewer Source
Source: Capterra
March 25, 2021
Julia T.
Head of Legal
Transportation/Trucking/Railroad, 501-1000 employees
Used the software for: 1-2 years
Overall Rating
Ease of Use
Customer Service
Features
Value for Money
Likelihood to Recommend
Reviewer Source
Source: Capterra
February 15, 2021
"System ok but better alternatives available"
Overall: System is ok but better alternatives are available on the market.
Pros: The possibility to archive and view contracts
Cons: It works too slowly. A lot of time is needed to load all the files.
Vendor Response
By Knowliah on February 17, 2021
Thank you very much for your review. Besides the pros you've mentioned, we're sorry to hear that your experience is not up to standards at the moment. We are looking into the mentioned issues and will resolve them promptly and accurately. Thank you for bringing this to our attention, as we continuously strive to do better.
Reviewer Source
Source: Capterra
February 15, 2021
Rebecca A.
Senior Paralegal
Human Resources, 5001-10,000 employees
Used the software for: Less than 6 months
Overall Rating
Ease of Use
Customer Service
Features
Value for Money
Likelihood to Recommend
Reviewer Source
Source: Capterra
January 10, 2023
"Comprehensive matter management"
Overall: I have been very impressed with the level of technical support, training, and customer support.
Pros: I like all the different customizable features and fields Knowliah offers. It's very flexible and intuitive.
Cons: The integration of Knowliah with Outlook took a bit of adjustment but is now functional.
Reviewer Source
Source: Capterra
January 10, 2023
Adriana R.
Legal Counsel
Railroad Manufacture, 501-1000 employees
Used the software for: 1-2 years
Overall Rating
Ease of Use
Customer Service
Features
Value for Money
Likelihood to Recommend
Reviewer Source
Source: Capterra
February 15, 2021
"Funktionalität ist etwas schwierig"
Overall: Aktuell sehe ich keine Vorteile, alles funktioniert nur äußerst langsam, und widerwillig. D.h. häufig muss man Dokumente doppelt hochladen und speichern, bevor das System dies akzeptiert und hinterlegt.
Das ist sehr anstrengend.
Pros: Die ursprüngliche Version, die eine einmal eingestellte Landesssprache bei jedem Login wiedererkennt, man kann Daten zum jeweiligen Vertrag einpflegen und monitoren.
Cons: Aktuell sind seit vielen Monaten (!!) in meinem Account viele Funktionen nicht mehr nutzbar: Ich kann z.B. keine Counterparty mehr eingeben, da Feld ist ausgegraut und funktioniert schlichtweg nicht, ebenso dauert ein Upload und ein Öffnen von Dokumenten ewig, wenn bereits mehrere Dokumente im System archiviert sind. Aktuell ist alles sehr langsam, und schwerfällig, da macht die Nutzung keinen Spaß und ich habe diese leider auf ein absolutes Minimum reduziert.
Schade, denn ursprünglich war es ein wirklich gutes Programm.
Vendor Response
By Knowliah on February 17, 2021
Thank you very much for your review. Besides the pros you've mentioned, we're sorry to hear that your experience is not up to standards at the moment. We are looking into the mentioned issues and will resolve them promptly and accurately. Thank you for bringing this to our attention, as we continuously strive to do better.
Reviewer Source
Source: Capterra
February 15, 2021