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Call Center Studio
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Call Center Studio

by Call Center Studio
4.5 (48)
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TOP FEATURES
Top Features
Call Center Studio
by Call Center Studio
  • 4.8
    Macros/Templated Responses
  • 5.0
    Third Party Integrations
  • 5.0
    Ticket Management
  • 5.0
    Email Management
  • 4.8
    Interaction Tracking
OTHER USERS CHOSE
HappyFox Help Desk
4.6 (90)
  • 5.0
    Macros/Templated Responses
  • 5.0
    Third Party Integrations
  • 4.6
    Ticket Management
  • 4.5
    Email Management
  • 4.5
    Interaction Tracking
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Pros & Cons
PROS

"Best thing is the mobility, you can take calls in a cafe, park or in your home without any hassle. All you need is internet and a mobile device or PC."

"What I like best about this software is how simple it is to measure employee performance. It can also be used on mobile devices.t is so important for pandemic..."

CONS

"The connection problems really hinder my job and waste my time."

"It is very bad situation that this software does not work on google chrome browser."

"Reports are useless sometimes. For example, time tables includes decimal numbers and also same think count of everything."

Latest Reviews
Call Center Studio
by Call Center Studio
"its so good"
4.5 (48)
Avatar Image
Emre Kadir Ö.
Mü teri Hizmetleri Tahsilat Uzman
501-1000 employees
Used the software for: 2+ years
Overall:
see all reviews
OTHER USERS CHOSE
Kustomer
4.5 (39)
  • 4.5
    Ease of Use
  • 4.5
    Customer Service
  • 4.3
    Value for Money
  • 4.4
    Features
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Starting from:
Not provided by vendor
Pricing Model:
Per User
Starting from:
$0
Starting from:
$49.00/Per-Month
Pricing Model:
Per User
Overall Rating:
4.5 (48)
  • Ease of Use
    4.7
  • Customer Service
    4.8
  • Features
    4.5
  • Value for Money
    4.7
Overall Rating:
4.5 (2771)
  • Ease of Use
    4.5
  • Customer Service
    4.5
  • Features
    4.3
  • Value for Money
    4.4
Overall Rating:
4.7 (31)
  • Ease of Use
    4.6
  • Customer Service
    4.7
  • Features
    4.7
  • Value for Money
    4.6
Core Features
18/20
VIEW ALL COMPETITORS
Core Features
20/20
Core Features
20/20
VIEW FULL COMPARISON

What is Call Center Studio?

Call Center Studio is the world's first and only Google-based contact center software that delivers effortless scalability and utmost efficiency. Call Center Studio's budget-friendly pay-as-you-go model, serverless infrastructure that enables remote working, open API facilitated seamless integrations, UI-friendly interface, supreme reporting capabilities, and 24/7 dedicated project and support teams are what global businesses and BPOs rely on to elevate customer and agent experience.

Call Center Studio Video and Images

This is the login screen of Call Center Studio, accessed by user's credentials, allowing for role-based interfaces.
Permission based main menu where all functions of the product is accessed
This is the panel where the system administrator manages the functionalities.
This is where the agent makes/receives calls & messages and manages daily tasks
This screen is a sample from the vast array of different analytics & reporting features.

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Best For

Call Center Studio is perfect for businesses that are seeking effortless scalability and improved efficiency while enhancing CX and AX levels across their organization.
Still searching for the right software?
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Deployment & Support

Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live Rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Contact Details
  • Call Center Studio
  • Located in United States
  • Founded in 2018
  • https://callcenterstudio.com

Call Center Studio Video