
OneTrust
by OneTrust
Top Features

OneTrust
by OneTrust
- Audit Management5.0
- Compliance Tracking5.0
- Incident Management5.0
- OSHA Compliance5.0
- Process/Workflow Automation5.0
OTHER USERS CHOSE
- Audit Management4.5
- Compliance Tracking3.9
- Incident Management4.2
- OSHA Compliance3.0
- Process/Workflow Automation3.5
OneTrust Reviews
Showing 5 of 15 reviews
Overall
4.3
Ease of Use
3.7
Customer Service
3.8
- "The Awareness Training capabilities, the Assessment Automation (PIA, DPIA automation) and the Data Mapping functions are very useful."
- "Great platform to store and communicate GDPR regulations in the company."
- "It's been amazing so far, I'm really satisfied with the platform together with the service."
- "It's very simple with very less features. The other tools in the market have more tools for risk and compliance and audit tasks."
Pros
- "The Awareness Training capabilities, the Assessment Automation (PIA, DPIA automation) and the Data Mapping functions are very useful."
- "Great platform to store and communicate GDPR regulations in the company."
- "It's been amazing so far, I'm really satisfied with the platform together with the service."
Cons
- "It's very simple with very less features. The other tools in the market have more tools for risk and compliance and audit tasks."
Most Recent Video User Review for OneTrust

Andrew: Hi, my name is Andrew. I am an SEO Manager. I'd give OneTrust a four out of five. For more reviews like this, click below.
We did not switch from any other product. OneTrust is the first tool that we used and we identified that we needed a tool to manage our Cookie compliance. And OneTrust is the best in the industry that we found.
We chose to go with OneTrust because it's widely regarded as one of the industry leaders. It also has a lot of functions and features that we were looking for, such as Cookie List, Cookie Banner Templates and things such as this, that we really are taking advantage of on the site.
Getting started with OneTrust was incredibly easy. We thought it would take a little more legwork on our end. However, it really didn't, because everything functions within the cloud. And then once you're ready to put it onto your website, it's really only a small area of code that you insert.
Certainly a company looking at integrating OneTrust into their website, I would look at their current Cookie Consent model and what kind of things they're looking for in a Cookie Manager tool and whether OneTrust meet these needs.
OneTrust User Review
4.0
Andrew B.
SEO Manager•Chemicals
Most Helpful Reviews for OneTrust
Verified Reviewer
51-200 employees
Used the software for: Less than 6 months
Overall Rating
Ease of Use
Customer Service
Features
Value for Money
Likelihood to Recommend
Reviewer Source
Source: Capterra
July 25, 2018
"Great Product, Support Needs Some Work"
Pros: It does what it's supposed to do and it does it well. I have no idea how I would found all of the cookies on my site without it. It really makes GDPR compliance simple.
Cons: The UX is pretty clunky but not the worst by any means. It did take a couple of tries to figure out where to go and how to correctly save my cookie settings.
The support team needs a bit of help though. It took them over a month to respond to my question. To their credit, they did solve the issue that I was having.
Reviewer Source
Source: Capterra
July 25, 2018
Ronald M.
Security Analyst
Health, Wellness and Fitness, 1001-5000 employees
Used the software for: 1-2 years
Overall Rating
Ease of Use
Customer Service
Features
Value for Money
Likelihood to Recommend
Reviewer Source
Source: Capterra
August 17, 2021
"A complete compliance management platform"
Overall: Using Onetrust has been a good experience. The technical support is ok.
Pros: Onetrust is a very complete platform for managing risk, compliance, privacy and other important roles inside the company. You can manage cookies, assets, assessments and other features.
Cons: It is a hard work to integrate Onetrust with other systems and it is also difficult to perform tasks such as cookies scanning and the translations of the tenent is not automatic.
Reasons for Choosing OneTrust: Cost benefit and the features it has.
Reviewer Source
Source: Capterra
August 17, 2021
Manju S.
Data Labeling specialist
Hospitality, 5001-10,000 employees
Used the software for: 6-12 months
Overall Rating
Ease of Use
Features
Likelihood to Recommend
Reviewer Source
Source: Capterra
December 23, 2022
"One trust is a cloud tool for GDPF related compliance and its good"
Overall: We use it for GDPR and compliance related issues. The breach incidents can be logged on it. Risk management training and audits can be conducted via this. Tasks can be assigned to review for GDPR on it and can be tracked of its progress. Overall its very easy. If it had more features as per companies requirements, it would have been great.
Pros: Its very simple to use and the dashboard is very simple to understand for new user
Cons: Does not have many features. It's very simple with very less features. The other tools in the market have more tools for risk and compliance and audit tasks.
Reasons for Switching to OneTrust: Management decisions
Reviewer Source
Source: Capterra
December 23, 2022
Verified Reviewer
Executive Office, 1001-5000 employees
Used the software for: Less than 6 months
Overall Rating
Ease of Use
Customer Service
Features
Value for Money
Likelihood to Recommend
Reviewer Source
Source: Capterra
October 24, 2019
"Very complex but complete"
Overall: it's good but it's not perfect
Pros: It's a very complex software with a lot of features
Cons: It's very confuse even with webinars and tutoriais, it seems like a lot of softwares that were merged into one
Reasons for Choosing OneTrust: the CEO asked
Reviewer Source
Source: Capterra
October 24, 2019
Kunal G.
SME MarTech
Information Technology and Services, 10,001+ employees
Used the software for: 1-2 years
Overall Rating
Ease of Use
Customer Service
Features
Value for Money
Likelihood to Recommend
Reviewer Source
Source: Capterra
June 29, 2021
"Centralized consent and Preference Management Repository"
Overall: We have created a centralized preference management using this tool. Where all customers preferences for mode of communication is stored and also communication opt outs are stored for compliance.
Pros: Audit Log has self service capability to view and report for audit and compliance teams.
Data Portability and access controls.
Ability to keep up with changes in privacy laws.
Cons: Cost is higher when compared to its competitor Possible Now.
Vendor license fees is almost double when compared to Possible now
Reviewer Source
Source: Capterra
June 29, 2021
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OneTrust Pricing
Starting From:
$30.00 /monthPricing Model: Per Feature
- Yes, has free trial
- Yes, has free version
Pricing Details (Provided by Vendor):
OneTrust is offered across various module-based pricing plans, outlined below. A 14-day free trial is available and a discount is given for annual commitments. Pricing starts at:
Consent Rate Optimization: $30/mo
Targeted Data Discovery: $110/mo (per system); $550/mo (unlimited)
Privacy Requests/DSAR: $165/mo
Targeted Data Discovery - 5 Systems: $275/mo
Data Mapping: $165/mo
DataGuidance Research Portal: $165/mo (single user); $330/mo (unlimited)
Contact OneTrust for further pricing det...
Pricing Resources:
What is OneTrust?
OneTrust is the #1 fastest growing and most widely used technology platform to help organizations be more trusted, and operationalize privacy, security, data governance, and compliance programs. More than 7,500 customers, including half of the Fortune 500, use OneTrust to build integrated programs that comply with the CCPA, GDPR, LGPD, PDPA, ISO27001, and hundreds of the world's privacy and security laws.
Best For
On-premise and cloud-based platform that helps businesses of all sizes with geolocation tracking, inventory control, data mapping, records management, auditing, reporting, scheduling and more.
Deployment & Support
Deployment
- Cloud, SaaS, Web-Based
- Desktop - Mac
- Desktop - Windows
- Desktop - Linux
- Desktop - Chromebook
- On-Premise - Windows
- On-Premise - Linux
- Mobile - Android
- Mobile - iPhone
- Mobile - iPad
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live Rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Contact Details
- OneTrust
- Located in United States
- Founded in 2015
- https://onetrust.com


