Daycare Software
TUIO
spotlight

TUIO

by TUIO Payments
Top Features
TUIO
by TUIO Payments
  • 5.0
    Communications Management
  • 5.0
    Registration Management
  • 5.0
    Wait List Management
  • 4.8
    Billing & Invoicing
  • 4.8
    Parent Portal
OTHER USERS CHOSE
  • Communications Management
  • Registration Management
  • 3.5
    Wait List Management
  • 3.8
    Billing & Invoicing
  • 4.3
    Parent Portal

TUIO Reviews

Showing 5 of 95 reviews
Overall
4.5
Ease of Use
4.5
Customer Service
4.7
  • "It's easy and I like the confirmation that's provided. Since it's taking bit of the administrative functions away from the day care I find good time is spent on the children."
  • "Before I was always late on my payments, now it's all taken care for."
  • "I don't have to write cheques and the system is super simple to use. It was easy and convenient to make payments."
  • "Everything is on paper via email, which is great for keeping track of the transactions."
  • "No reminders emailed to me that a payment due date is approaching."
  • "The setting up of my account was a bit confusing at first. Was shown an invoice date that I though was the day the payment will come out and that confused me."
  • "Perhaps it is partly the fault of the school that is making me use the software, but the payment type option is confusing."
  • "Some features were difficult to access at first and I struggled to find them. Commonly needed actions were not visible in menus."

Pros

  • "It's easy and I like the confirmation that's provided. Since it's taking bit of the administrative functions away from the day care I find good time is spent on the children."
  • "Before I was always late on my payments, now it's all taken care for."
  • "I don't have to write cheques and the system is super simple to use. It was easy and convenient to make payments."
  • "Everything is on paper via email, which is great for keeping track of the transactions."

Cons

  • "No reminders emailed to me that a payment due date is approaching."
  • "The setting up of my account was a bit confusing at first. Was shown an invoice date that I though was the day the payment will come out and that confused me."
  • "Perhaps it is partly the fault of the school that is making me use the software, but the payment type option is confusing."
  • "Some features were difficult to access at first and I struggled to find them. Commonly needed actions were not visible in menus."
Most Recent Video User Review for TUIO
SEE ALL VIDEO REVIEWS
Video Review
Lynda J.: Hi, my name's Lynda. I'm Director at a private school and my rating for TUIO is five out of five stars. For more reviews like this, click below. Before using TUIO, we had numerous people working on collecting data and keeping track of tuition payments. And once we moved to TUIO, it became all encompassing and all involved, and we were able to save money on staffing and also the amount of time that was spent chasing after families to make sure they continue payment and pay on time. It has just been a huge time saver. After chasing after parents and after accepting so many different types of payments, TUIO really simplified things. They work either directly through banking or through Visa or MasterCard and it just became so easy. Parents easily accepted it as well and we are now a well-oiled machine because of the TUIO program. TUIO's tech support was like no other. I've never had a company where I contacted them through email and they responded immediately. I know that is how I operate and I was really, really pleased to see that TUIO was the same. I've received personal phone calls, personal emails, and they offered the same to our parents and families. Within a day they were always responding, so it was just a wonderful, wonderful experience to set up and to get things started because they were there for us the whole way. If you are still thinking and contemplating on whether or not to turn to TUIO for your enrollment needs, I would say don't hesitate. The difference in my life and the stress that I was under has all been relieved because of this program, so I would not hesitate to recommend, but also to encourage you to try it immediately. It is definitely saved time, effort, and emotion in my day to day work.
A life/time saver!
5.0
Posted on October 20, 2021POSTED BY:
Lynda J.
Principal/DirectorEducation Management

Most Helpful Reviews for TUIO

Avatar Image
Glenn W.
Executive Director
Unspecified
Used the software for: Less than 6 months
Overall Rating
Ease of Use
Customer Service
Features
Value for Money
Likelihood to Recommend
Reviewer Source
Source: Capterra
April 9, 2018
"Tuio has been a fantastic tool to move our school into online payments and invoice management."
OverallTuio allowed us to streamline our enrolment and tuition payment processes. We are moving away from handling post-dated cheques to online direct payments. This is both a better user experience for our parents as well as saving time and generating efficiencies in the administration. It really is a Win Win!
ProsWhat I like most about Tuio is that it is built from the ground up as a payment software, instead of an added-on after thought. The system is intuitive and simple to navigate while being powerful on the backend to support our needs. Our parents have had nothing but good things to say about how much they like the system.
ConsThere are a few features which would be nice to have such as the ability to modify the payment amounts once an invoice has been issued; however, Tuio has been very responsive to suggestions and is continually publishing new features/functionality.

Vendor Response

By TUIO Payments on October 9, 2018
Hi Glenn, Thank you for the great feedback, which we are taking into account for the next release phases.
Reviewer Source
Source: Capterra
April 9, 2018
Shari M.
Head of School
Education Management, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
Ease of Use
Customer Service
Features
Value for Money
Likelihood to Recommend
Reviewer Source
Source: Capterra
May 19, 2022
"Reasonable Tuition Payment Platform"
OverallThe setup process was relatively easy and the customer support is great.
ProsI like the invoicing, payment options and discount options. I feel they have really thought of every option needed to process payment for Tuition and Registration Fees.
ConsI was very excited to offer our parents a place to pay their tuition and enroll, all in one place. When I created the enrollment forms, I was very disappointed with the lack to customize and making the forms look beautiful. It seems like they forgot that schools might need a different way to handle field trips. There is also little customization when it comes to automating messages after a form is completed.
Alternatives ConsideredBlackbaud K-12 Solutions
Reasons for Choosing TUIOTuio was by far the most reasonable product. I was quoted over 10k for our school by other tuition/enrolment platforms.
Switched FromGoogle Forms and Typeform
Reasons for Switching to TUIOI wanted everything in one place.

Vendor Response

By TUIO Payments on June 22, 2022
Hi Shari, thank you for the helpful review. This week we added a new custom field that should give you more flexibility to present information on the form and add various elements that should come in handy. The field is called 'Content', please give it a try or reach out to [email protected] for more info. Our forms can be used for field trips, I would love to hear more and will contact you on that piece. You can customize the message sent out when reviewing the registrations after a form is completed, but I'll see what we can add for the automated element as well!
Reviewer Source
Source: Capterra
May 19, 2022
Avatar Image
Brenna R.
Regional Investment Sales Manager
Insurance, 501-1000 employees
Used the software for: 1-2 years
Overall Rating
Ease of Use
Features
Likelihood to Recommend
Reviewer Source
Source: Capterra
September 28, 2018
"Confusing"
OverallConfusing.
ProsRecordkeeping. It is great to have easy access to receipts.
ConsPerhaps it is partly the fault of the school that is making me use the software, but the payment type option is confusing. Why is "cash or cheque" even an option when this is supposed to encourage online transactions. Also, my school has had to send multiple invoices for seemingly the same things because of monthly billing? I'd actually rather go back to submitting cheques and receiving emailed receipts.

Vendor Response

By TUIO Payments on October 9, 2018
Hello Brenna, Thank you for your review and feedback. The cash/cheque option is provided as additional flexibility for parents who would not want to pay online but we appreciate your point and we might disable that option from the parent interface in order to further encourage online transactions. Your other point seems to have to do with how your school operates the software so that's a point we'll have to review with them.
Reviewer Source
Source: Capterra
September 28, 2018
Lori P.
PRINCIPAL
Education Management, 11-50 employees
Used the software for: 6-12 months
Overall Rating
Ease of Use
Customer Service
Features
Value for Money
Likelihood to Recommend
Reviewer Source
Source: Capterra
November 18, 2021
"Daily use"
OverallOverall, the experience with TUIO has been exceptional.
ProsThe attendance feature is very simple to use. The added Covid-19 Screening feature was an absolute life saver this past 18 months. The payment program is very helpful to see what monies are coming in and who is behind with their payments. The TUIO staff handle any NSF problems, so there is no need for awkward conversations with your clients. The support staff are amazing and answer and solve all of our questions usually the same day. My staff are very happy with this product and we would recommend it to anyone looking to streamline their daycare or private school operations.
ConsI wish that there was a way to merge the spreadsheets with our Quickbooks accounting program.
Alternatives ConsideredXCharge
Reasons for Choosing TUIOTUIO was more attuned with the educational environment.

Vendor Response

By TUIO Payments on November 23, 2021
Thank you for the kind review Lori! We hear your wish and are looking to integrate more fully with QB for accounting purposes.
Reviewer Source
Source: Capterra
November 18, 2021
Bree Z.
Administrator
Education Management, 51-200 employees
Used the software for: 6-12 months
Overall Rating
Ease of Use
Customer Service
Features
Value for Money
Likelihood to Recommend
Reviewer Source
Source: Capterra
June 3, 2022
"Great value, very user friendly"
OverallOverall it has provided a fast, easy way to organize and charge for our enrolments in various programs.
ProsAs enrolment and payment processing software it's very user friendly and when needed, the customer service is fast and helpful. It is easy to manage and change invoices and refund full or partial invoices. The way registrations are set up is flexible with multiple options.
ConsAs an SIS it is not fully developed. There are issues with enrolments in different programs causing duplicate students. Each enrolment is linked only to the parent who pays the invoice.
Switched FromBlackbaud K-12 Solutions
Reasons for Switching to TUIOBlackbaud didn't provide payment processing built in (in Canada), was not as user friendly on the back end, and was far more expensive. We didn't use it to the fullest of its capacity and just needed a simpler solution.

Vendor Response

By TUIO Payments on June 22, 2022
Thank you for the helpful review! Be on the lookout for other SIS features in the near future.
Reviewer Source
Source: Capterra
June 3, 2022
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TUIO Pricing

Starting From:
$1.00 /year
Pricing Model: Other
  • No free trial
  • Yes, has free version
Pricing Details (Provided by Vendor):
No Monthly or Annual Fees & No Contracts! The only enrollment and tuition management solution that educational organizations can use risk-free! Visit tuiopay.com and book a demo for detailed pricing information.
Pricing Resources:
  • Be an Informed Buyer: Understanding the True Cost of Business Software
  • Daycare Software Pricing Guide
  • What is TUIO?

    Save time and money with TUIO, so you can focus on what's most important - children. #1 Daycare Management System to manage enrollment, waitlist, billing, payments, and student information all in one platform. Easy to use, with all data encrypted - trusted by over 10,000 users from daycares, montessories, childcares and other private schools across North America. TUIO is the only all-in-one daycare management software with no monthly or annual fees and same-day payouts. Start today, risk-free!

    Featured In

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      • Best Value Student Information System Software (2021)
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      • Best Value K-12 Software (2022)

      Best For

      Montessori schools, childcare centers, faith-based schools, before & after school programs and other independent school operators in both Canada and the United States.

      TUIO Video and Images

      The dashboard and a snapshot of where you are at with payments at all times
      Enabling a program for online registration
      Field edits for forms (showing standard student fields)
      Parent experience on TUIO, setting up payment in a program (enrollment)
      Manage waitlists and review registrations online

      Deployment & Support

      Deployment
      • Cloud, SaaS, Web-Based
      • Desktop - Mac
      • Desktop - Windows
      • Desktop - Linux
      • Desktop - Chromebook
      • On-Premise - Windows
      • On-Premise - Linux
      • Mobile - Android
      • Mobile - iPhone
      • Mobile - iPad
      Support
      • Email/Help Desk
      • Phone Support
      • Chat
      Training
      • In Person
      • Live Online
      • Webinars
      • Documentation
      • Videos
      Contact Details
      • TUIO Payments
      • Located in Canada
      • Founded in 2017
      • https://tuiopay.com

      TUIO Video