Streamtime

Overall: Streamtime support is amazing. Anytime I have a question, I have a reply within 24 hrs usually asking me more questions about why I need something. They want to know our feedback as they continually improve their software based on their clients needs.

Pros: Well designed, timesheeting for the team is easy and we have an almost 100% success rate which is unheard of in the world of timesheeting, reports are easy to configure, visually easy to navigate.

Cons: We can't use it as a sales pipeline like we would like to. There are some features, but not advanced enough for us to rely on.

Reasons for Choosing Streamtime: Streamtime was not over complicated, every feature it offered we would use. We are a design agency, so the design of Streamtime was very appealing for us. Visually easy to navigate through. If you are a designer who only timesheets, all you need to worry about is your to do list. If you are an Account Manager, you can see how your job is tracking with budgets. If you are a Studio Manager, you can pull almost any report imaginable. Scheduling the team is so easy, we have a daily meeting to discuss the next days schedule and shift jobs as needed. We used to use an excel spreadsheet for scheduling which was a nightmare. Streamtime is so easy.

Reasons for Switching to Streamtime: We needed something that was easy to navigate, have all the information in one place, really be able to track the health of our jobs. We also needed a product that would make timesheeting easy for our team.

Overall: Cons continued: ... Streamtime. I feel like there must be a middle ground. Perhaps an extension that logs to the To Do? Hell... we'd probably pay for an extension that did that just to get better records from those 2 employees. I can understand sticking to your game plan, but in reality you have a product that goes further than the "lets kill timers" ethos - could be worth backing down on that a bit for the sake of your users. Describe your overall experience with Streamtime - Tracking budget vs time used. Knowing how far under/over at a glace is great (esp via the Priorities board) - Using Priorities to track the overall state of each project (To quote, Quote sent, Ready to start, Design, Dev, Ready to invoice, Invoiced etc). - Letting employees know what they should work on this week.

Pros: Organising employees time with per day to-do lists with hour estimates is *brilliant*. We used to rely on Teamweek - which was excellent for high level project tracking. But now when fleshing out project timelines, it automatically sets up peoples weeks for them. Thats what makes Streamtime killer af. The rest of the features just make *that* feature more and more useful and harder to give up. The integration between all aspects of running our business is *excellent*. Moving away from detailed time keeping via a timer has been great in many ways and for most of the team means they can focus on the work and drag down work as it's done. However, as we're finding the integration with so many more aspects is so good - and some employees can now track time much easier so do a better job - ironically we're starting to care more about time records than ever before because we can actually make business decisions based on them. (More on that below). Priorities was the last missing piece that really made it possible to move off almost all other platforms in favour of this as a central tool. We still use Trello to manage the smaller tasks within a project, we know there are sub tasks but our projects often result in 100s of smaller tasks being made/archived/reassigned so for now we're unable to move to subtasks to do this.

Cons: The performance of the Schedule>To Do view is really problematic but performance on all pages needs work. In particular: - Scrolling sideways often leads to jumps in whole months when I only wanted to see the next/previous week. - When I do scroll to the next week/month it often reloads existing tiles and then takes quite a while (rarely less than 5s - we have 100mb/s down and 40mb/s up so our connection isn't the issue. As someone who spends hours looking at these screen this can be quite irritating. That said it provides a huge amount of benefit so I put up with that slowness - however I know other people in the team don't use it because it's so slow and they don't use the rest of the product enough to realise the slowness is worth it (quoting, schedule>jobs view, reporting, review time logs etc). Lists not being reorderable in priorities is quite a pain. I've resorted to adding 2 temporary lists at the start so that if I ever need to add a new column its a heap less work. I know it's central to your product ethos not to have a timer, and that works really well for most of our staff, but we have 2 people who *want* to use a timer because they personally like to. Not having any timer at all is a bit of a pain and made it **really** ****REALLY**** hard to get them to use the product. We literally ended up looking at alternatives because of this point before I had to make a captains call and so now they use Harvest to track time and then transfer that time into...