How does this software stack up?Compare with Similar Software
How does this software stack up?Compare with Similar Software
How does this software stack up?Compare with Similar Software
Save
Save
Price
Pricing starting from:
$50.00 /monthPricing Model: Flat Rate
- Yes, has free trial
- No free version
Reviews
- Ease of Use4.6
- Customer Service4.1
- Value for Money4.4
Likelihood to recommend
Top Features
What is ServiceMonster?
ServiceMonster is the premier software for field service professionals, providing an online all-in-one customer management, scheduling, and marketing solution. With a 20-year history in the industry, ServiceMonster helps thousands of service pros make their businesses more professional, more efficient, and more profitable.
ServiceMonster Video and Images
Schedule appointments, estimates, reworks, and more with a powerful scheduling view.
Best For
ServiceMonster caters to a wide range of field service industries including carpet cleaning, pressure washing, exterior cleaning, pest control, and many more.
Deployment & Support
Deployment
- Cloud, SaaS, Web-Based
- Desktop - Mac
- Desktop - Windows
- Desktop - Linux
- Desktop - Chromebook
- On-Premise - Windows
- On-Premise - Linux
- Mobile - Android
- Mobile - iPhone
- Mobile - iPad
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Contact Details
- ServiceMonster
- Located in United States
- Founded in 2003
- https://www.servicemonster.com/
People like you also researched
Here are some products we think might be a good fit based on what people like you viewed.
ServiceMonster Pricing
Starting From:
$50.00 /monthPricing Model: Flat Rate
- Yes, has free trial
- No free version
Pricing Details (Provided by Vendor):
ServiceMonster is available at three price points.
Our Basic tier is designed for owner-operators and offers the core ServiceMonster features to organize your clients and manage jobs.
Upgrade to Grow and you get access to advanced reporting functionality, marketing features, and the ability to track leads.
ServiceMonster Premier is our most powerful option, with the most features to manage and grow your business. Track new opportunities, create advanced email campaigns to engage customers ...
Pricing Resources:
ServiceMonster Features
Features are displayed in the decreasing order of their feature rating.
Alerts/Notifications
Calendar Management
Electronic Payments
Electronic Signature
Email Reminders
GPS
Invoice Management
Job Scheduling
Maintenance Scheduling
QuickBooks Integration
Technician Management
ServiceMonster Alternatives
Housecall Pro
by Housecall Pro
4.7 (2696)
Best For: Housecall Pro saves valuable time for all home service professionals across plumbing, electrical, carpet cleaning, HVAC, housekeeping, handyman, window cleaning, locksmith, and many other industries.
Synchroteam
by Synchroteam
4.5 (58)
Best For: Synchroteam Field Service Management software works great for SMB, medium-sized business and enterprises in HVAC, Electrical, Inspection, Pest Control, Plumbing, Maintenance, Scheduling, & Security.
Service Autopilot
by Xplor Technologies
4.2 (126)
Best For: Lawn Care, Landscape Maintenance, Snow Removal, Tree Care, Irrigation, and Pest Control companies. We also serve Commercial and Residential Cleaning Companies, Security, Pool Cleaning, and more.
ServiceTitan
by ServiceTitan
4.3 (198)
Best For: We proudly support irrigation, septic, water treatment, Audio/Visual, commercial locksmith, HVAC, plumbing, construction, electrical, garage door, chimney sweep, and water treatment companies
FieldRoutes
by FieldRoutes
4.3 (299)
Best For: FieldRoutes is designed for field service businesses of all sizes looking to grow their operation, add efficiencies, and make life easier for themselves and their customers.
ServiceWorks
by Service Works
3.8 (50)
Best For: 1. Appliance and HVAC
2. Cleaning Service
3. Pest Control Service
4. Auto Repair
5. Fleet Management
6. Aviation Maintenance
7. Electrical and Plumbing
8. Landscaping
and much more
GorillaDesk
by GorillaDesk
4.8 (255)
Best For: If you work in the field, GorillaDesk works for you.
With free training and simple setup, running a smarter, more profitable Local Service Business is as easy as 1-2-3.
Housecall Pro
by Housecall Pro
4.7 (2696)
Best For: Housecall Pro saves valuable time for all home service professionals across plumbing, electrical, carpet cleaning, HVAC, housekeeping, handyman, window cleaning, locksmith, and many other industries.
Synchroteam
by Synchroteam
4.5 (58)
Best For: Synchroteam Field Service Management software works great for SMB, medium-sized business and enterprises in HVAC, Electrical, Inspection, Pest Control, Plumbing, Maintenance, Scheduling, & Security.
Service Autopilot
by Xplor Technologies
4.2 (126)
Best For: Lawn Care, Landscape Maintenance, Snow Removal, Tree Care, Irrigation, and Pest Control companies. We also serve Commercial and Residential Cleaning Companies, Security, Pool Cleaning, and more.
ServiceTitan
by ServiceTitan
4.3 (198)
Best For: We proudly support irrigation, septic, water treatment, Audio/Visual, commercial locksmith, HVAC, plumbing, construction, electrical, garage door, chimney sweep, and water treatment companies
FieldRoutes
by FieldRoutes
4.3 (299)
Best For: FieldRoutes is designed for field service businesses of all sizes looking to grow their operation, add efficiencies, and make life easier for themselves and their customers.
ServiceWorks
by Service Works
3.8 (50)
Best For: 1. Appliance and HVAC
2. Cleaning Service
3. Pest Control Service
4. Auto Repair
5. Fleet Management
6. Aviation Maintenance
7. Electrical and Plumbing
8. Landscaping
and much more
GorillaDesk
by GorillaDesk
4.8 (255)
Best For: If you work in the field, GorillaDesk works for you.
With free training and simple setup, running a smarter, more profitable Local Service Business is as easy as 1-2-3.
Compare with Similar Products
Current Product
ServiceMonster
eMaint CMMS
by Fluke Corporation
4.4 (259)
eMaint work order software helps maintenance teams improve efficiency and reduce maintenance costs by optimizing workflows....
BlueFolder
by BlueFolder
4.7 (57)
Commercial service pros will be more efficient on-site with BlueFolder. They can quickly access work orders, contracts, & more....
Limble CMMS
by LimbleCMMS
4.9 (206)
Simple-to-use, mobile-first maintenance software. Reduces downtime by 37%, increases productivity by 41%, and more....
Cartegraph
by Cartegraph
4.9 (22)
Teams use Cartegraph software to manage every infrastructure asset, track work, optimize space, and make smart, data-driven decisions. ...
UpKeep
by UpKeep Technologies
4.6 (1250)
UpKeep is rated the #1 mobile-first Work Order Management Software to streamline work orders, facility, and asset management....
eMaint CMMS
by Fluke Corporation
4.4 (259)
eMaint work order software helps maintenance teams improve efficiency and reduce maintenance costs by optimizing workflows....
BlueFolder
by BlueFolder
4.7 (57)
Commercial service pros will be more efficient on-site with BlueFolder. They can quickly access work orders, contracts, & more....
Limble CMMS
by LimbleCMMS
4.9 (206)
Simple-to-use, mobile-first maintenance software. Reduces downtime by 37%, increases productivity by 41%, and more....
Cartegraph
by Cartegraph
4.9 (22)
Teams use Cartegraph software to manage every infrastructure asset, track work, optimize space, and make smart, data-driven decisions. ...
UpKeep
by UpKeep Technologies
4.6 (1250)
UpKeep is rated the #1 mobile-first Work Order Management Software to streamline work orders, facility, and asset management....
ServiceMonster Reviews
Showing 5 of 7 reviews
Overall
4.6
Ease of Use
4.6
Customer Service
4.1
Daniel G.
Owner
Consumer Services, 1-10 employees
Used the software for: 2+ years
Overall Rating
Ease of Use
Customer Service
Features
Value for Money
Likelihood to Recommend
Reviewer Source
Source: Capterra
February 13, 2021
"Best Decision Ever Made"
Overall: Love SM. Awesome tool. Saved us a boatload of money by making us more efficient.
Pros: The ease of scheduling and the ability to group jobs in the same area reducing the cost of traveling.
Cons: Gets slow between April thru September. Would love for the daily report to have the est and actual hours tallied for the day.
Reasons for Switching to ServiceMonster: To become more efficient and the ability to track Roi and commission.
Reviewer Source
Source: Capterra
February 13, 2021
Kim G.
President
Health, Wellness and Fitness, 51-200 employees
Used the software for: 2+ years
Overall Rating
Ease of Use
Customer Service
Features
Value for Money
Likelihood to Recommend
Reviewer Source
Source: Capterra
December 3, 2020
"We loved out time with Service Monster!"
Overall: We had such a good experience with Service Monster!
Pros: We loved everything about the software and the ease and accuracy of using it.
Cons: ServiceMonster was originally designed for carpet cleaner who have 1-3 trucks. As a larger cleaning company we ran 20+ routes per day. Service Monster did not have the ability for us to manage many accounts at once.
Reviewer Source
Source: Capterra
December 3, 2020
Patricia W.
Copywriter, Freelance Writer, Blogger
Marketing and Advertising, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
Ease of Use
Customer Service
Features
Value for Money
Likelihood to Recommend
Reviewer Source
Source: Capterra
June 7, 2019
"Good Tool for Polling Customers"
Pros: Easy to use
Good feature set
High value for the money
Cons: Can be glitchy at times
Low return rate (not as well recognized as competitors)
Reviewer Source
Source: Capterra
June 7, 2019
Hershita s.
HR
51-200 employees
Used the software for: 1-2 years
Overall Rating
Ease of Use
Customer Service
Features
Value for Money
Likelihood to Recommend
Reviewer Source
Source: SoftwareAdvice
August 31, 2017
"a better option for recruitment"
Pros: There are many portals available in the market but if you are looking for C2C candidates this portal will help you
Cons: few improvements are required. Some times it bit difficult to find the candidates here which are available in other job boards
Reviewer Source
Source: SoftwareAdvice
August 31, 2017
ankit M.
TECHNICAL RECRUITER
201-500 employees
Used the software for: 1-2 years
Overall Rating
Ease of Use
Customer Service
Features
Value for Money
Likelihood to Recommend
Reviewer Source
Source: SoftwareAdvice
August 31, 2017
"Nice tool to use"
Pros: This is a good tool to find best talent in the market as the have a very good data base which can be effectively used.
Cons: There are no such cons but its price is bit high and also few more filters can be added to make it more effective.
Reviewer Source
Source: SoftwareAdvice
August 31, 2017