Customer Engagement Software

Customer.io is the customer engagement platform that enables marketers to build their most sophisticated automated messaging campaigns. With access to your real-time behavioral data, create personalized and relevant messages that engage and retain your customers. Send emails, push notifications, SMS, in-app messages, and more all through an intuitive and powerful visual building experience. Built for scale, Customer.io is used by over 4,300 companies, sending over 8 billion messages per year. Learn more about Customer.io

Talon.One is the world's most powerful customer engagement software. With the functionality given you can reward your customers with personalized incentives and experiences that best reflect their interactions with your brand. Ideal for B2C high-growth companies & enterprises. Talon.One's solution is used by worldwide leaders from a wide range of industries such as Ticketmaster, Eddie Bauer, JD Sports, Burger King. Learn more about Talon.One

Netcore's Customer Engagement module enables B2C marketers to take the guesswork out by delivering messages at the optimal times for best conversion and retention rates. It works on a comprehensive customer data profile that enables the AI engine to automate campaigns and communications. It helps build meaningful customer journeys across 9 channels and view results and insights on dashboards. Analyze customer behavior at every stage and make real-time tweaks based on revenue and other insights. Learn more about Netcore Customer Engagement & Experience Platform

Adobe Marketo Engage is as a centralized marketing hub for orchestration and execution of cross channel campaigns to acquire, engage, nurture, expand and retain customers, throughout complex buying journeys. Marketo Engage facilitates alignment between marketing and sales team to drive revenue and growth for the organization, with efficiency at scale. Learn more about Marketo Engage

Zendesk Suite is the customer service solution that is easy to use and scales with your business. On average, companies using Zendesk increase customer satisfaction by 25% and agent productivity by 30% - at any scale. Your customer interactions live in a single interface with features like web widgets, pre-defined ticket responses, and more. Get set up and run quickly. Zendesk Suite includes Ticketing System, Help Center, Community Forum, Messaging, Talk, Explore, and Sunshine Conversations. Learn more about Zendesk Suite

Freshdesk is a cloud-based helpdesk system that offers powerful solutions for customer service. Freshdesk unifies conversations from email, phone, web, chat and social, and helps you resolve issues across channels effortlessly. With Freshdesk, you can also automate workflows, offer convenient self-service options, manage SLAs, and generate reports. Freshdesk is used by over 50,000 customers, including Bridgestone, HP, Harvard University and DHL. Learn more about Freshdesk

Tremendous is the best platform to create and run customer engagement programs - with global coverage. Build and optimize customer engagement programs via the Tremendous platform. Instantly reward recipients with gift cards, prepaid Visa® cards, cash and more. It's never been easier for businesses - big or small - to buy, track and manage digital rewards at scale. Send bulk rewards or to individual recipients with the Tremendous platform, or automatically by integrating with our API. Learn more about Tremendous

Engage with customers either on-the-go or within the dashboard to deliver a fantastic customer experience. Interact with customers through webchat, live chat, chatbot, and text messaging, all in one easy-to-use platform. Through text messaging, promotional messages can be sent out individually or in bulk. Respond to every message from multiple channels all from one platform. Learn more about Birdeye

CleverTap lets you deliver a seamless brand experience with messaging campaigns that connect across mobile, web, and the in-app experience. - Fine-tune message content and delivery times based on user behaviors. - Tailor campaigns to reach each customer on the channel they prefer for incredible engagement, retention, and conversions. - Create and deliver sophisticated campaigns across all channels for thousands, millions, or billions of users with perfect deliverability. Learn more about CleverTap

Influitive is the leader in B2B customer engagement. The platform has it all. With advanced targeting and segmentation, discussion forums, private 1-1 and group chat, embeddable widgets, and gamified missions to mobilize customers and support critical initiatives. Source product feedback, testimonials, case studies, acts of advocacy, volunteers for a CAB, and so much more! Learn more about Influitive