Fons
What Is Fons?
Scheduling & payments just got a whole lot easier You're gonna love Fons! Automate scheduling and payments Get paid on time - every time Eliminate invoicing Enforce cancellation policies Attract Read more & retain customers Enhance client communications We Guarantee You Will: Increase your revenue 18-25% using Fons Improve client retention and customer experience Eliminate 10-15+ hours of admin time every single month Boost your productivity Read lessWho Uses Fons?
Music Schools & Studios, Music Teachers, Academic Tutors, Lessons, Appointments, Scheduling.
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Reviews of Fons
Rob
I no longer dread billing my students.
Comments: I love teaching guitar, but I hate the tedious administrivia part of running your own business, and until recently the worst part was scheduling and billing my students. I tracked their lessons with pencil and paper, and used email to schedule and bill. Looking back on it, the whole process was incredibly inefficient and prone to miscommunication and mistakes. Now my calendar is synced with my students, and the billing happens behind the scenes. When I first signed up with Fons I think it had just opened for business, and I'd occasionally encounter bugs. Their customer service is AMAZING. Like, "how do you stay in business with this level of service?" amazing. Not only did they genuinely care if I had a problem, often things I reported got fixed within a few days. The app now feels solid and I recommend it without reservation.
Pros:
Not spending six hours at the start of every month calculating and emailing invoices to each of my students.
Cons:
A minor gripe: I'd like to have access to a record of each email Fons sends on my behalf.
Fons Response
10 months ago
Thank you Rob! This is awesome! We are so happy you are with us at Fons and we appreciate you! :)
Jeremy
Alternatives Considered:
Fons adds value and simplicity to my business
Comments: Fons adds value to my music teaching business by taking most billing and scheduling matters off my plate. I set my policy and explain it to my studio families, and Fons takes care of the rest. There are no more "we were on vacation during one of our lessons last month, so we're going to pay you less this month" conversations. It's great having a system I can count on to make sure I get paid and taking care of most of the issues without me having to step in. I have to add that the Fons support team and the broader Fons community are amazing. They are incredibly responsive when I have questions or issues. They also roll out new features all the time, usually in response to suggestions made by the people who use the software. I get the sense from everyone I have interacted with at Fons that they truly want my business to succeed and to help make that happen.
Pros:
As a music teacher, I strongly prefer to keep my conversations with students and parents about music, building confidence, and having fun in the process. Toward the bottom of the list would be chasing down payments or being the studio policy enforcer on things like last-minute cancellations. With Fons, after some initial setup and onboarding with new students, I generally don't have to talk about payments or scheduling. With a little bit of training and coaching, my students know they will be charged automatically and on a regular basis, which turns out to be a point of convenience for them because it's one less bill they have to remember to pay. So in turn, I can count on getting paid regularly and consistently while giving the vast majority of my attention to my students and their development.
Cons:
Fons doesn't have any major issues in my opinion...but in the future, I would love to see 2-way calendar sync so that Fons can determine my availability using appointments on my calendar that aren't related to my business (similar to what Calendly does). This would be a "nice to have" and not a reason I would decide to use/not use the service.
Fons Response
8 months ago
This is the kindest, most well thought out review. Thank you so much for taking the time to share your experiences with us. We are so happy to have providers like you as part of the Fons Family. :)
Hannah
Great Customer Service
Comments: My overall experience with fons has been relatively good. The customer service has been helpful with all of my issues and there are definitely some wonderful benefits with Fons, but there are some issues with layout that could use improvement.
Pros:
I have had excellent customer service experiences with Fons. It is also wonderful to have a scheduling app where clients can schedule and pay for their appointments and include the option to purchase in bulk!
Cons:
This software is a bit complicated to use at times. It is hard to find how to do certain things, and there needs to be more direct options for certain actions. Sites like these should be laid out in the easiest manner for the simplest laymen to use. It would also help to have an option for a business policy to be read by clients before scheduling appointments and when appointments are being confirmed so that the policy is fresh in their minds and for liability purposes.
Fons Response
3 years ago
Hey there Hannah! Thank you so much for your review and this feedback. We want to make Fons as simple as possible to use for anyone, regardless of their comfort with using new technologies. Please let our team know if there are any particular areas you'd like to see improve or explained better. Fons is a powerful platform nestled into minimal design., and we make updates each week to try and improve the user experience. We are guided by our customers' needs and feedback. Thanks for sharing yours!
Adrienne
I highly recommend automating your music teaching business with Fons
Comments: I was able to automate all my monthly tuition and recurring lesson packages quickly and with no problems at all. My prospective clients are able to book their initial consultation with me in just a few clicks, and then they are all set to be part of my studio when they are ready to schedule their lessons. It's made my studio administration so much more manageable! No more invoicing, and everything I need is in one place.
Pros:
My favorite thing about Fons is that I am able to set up my studio schedule and billing once, and then concentrate on teaching. The automated recurring subscriptions and packages for lessons removed the need for invoicing, so I no longer have to chase down tuition, while at the same time, I can adjust billing easily when needed. It saves me a ton of time every month.
Cons:
The only recommendation I have is to eventually allow for two-way calendar sync, but this is a minor concern.
Fons Response
last year
Thank you so much for sharing this Adrienne. Absolutely grateful to work with you.
Brian
Alternatives Considered:
"FonsMo Me"
Comments: It's the best scheduling and billing app I have yet to use, and nothing compares to the top notch customer service experience.
Pros:
Ease of use for clients to book and pay, as well as the option to collect payments without tying said payments to specific appointments.
Cons:
Very little to say I liked "least". One improvement I'd like to see is an ability to just charge a client a "high-ticket" amount and have flexibility to create unique deposit and payment plan arrangements or pay-as-you-can options that let them pay off the balance over time with whatever they need to pay devoid of specific appointments tied to specific payments. Also, scheduling dates and times for a workshop with multiple repeat dates is tedious and requires too much repetitive typing when I would rather just click "repeat weekly" for X number of weeks, etc.
Fons Response
last year
We're proud to work with you Brian, and appreciate the amazing work you're doing! Thank you.
