Dotdigital
Conheça o Dotdigital
O dotdigital (anteriormente dotmailer) é uma plataforma de tecnologia e nuvem de relacionamento com o cliente, ideal para empresas em crescimento e marcas ambiciosas. Os recursos da plataforma Leia mais capacitam mais de 80.000 profissionais de marketing em 150 países a adquirir, converter e reter clientes em escala. Os usuários podem conectar-se aos sistemas de gestão do relacionamento com o cliente e comércio eletrônico, exibir dados e automatizar mensagens inteligentes entre canais que são entendidas pelo público. Ver menosQuem usa o Dotdigital?
Empresas de médio porte, B2B, B2C e comércio eletrônico com pelo menos 5 mil contatos.
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Avaliações do Dotdigital
Willian
Tudo para seu relacionamento com o cliente
Comentários: uma ótima ferramenta que vai te ajudar a manter a saude de sua base de leads
Vantagens:
No geral a Dotdigital tem uma interface fácil de se utilizar, ferramentas de automatização e jornada dos clientes bem completas, possibilitando tomada de acoes assertivas e que convertem!
Desvantagens:
poderia ter um suporte em mais idiomas para melhor disseminação e treinamento de usuarios
Rhaisa
Necessário
Vantagens:
É fácil de entender e muito intuitivo, o help center realmente ajuda com os passo a passo do processo. Todas as informações que traz das campanha e afins são completas e auxiliam muito nas métricas e ideias para próximas campanhas.
Desvantagens:
O suporte "pessoa" deles" deixou a desejar, porém eles tem um help center com tutoriais que ajuda muito. Mas quem não entende inglês vai sofrer um pouco.
Jennifer
As a new user of the Dotmailer software, I quickly found that it is user-friendly and robust .
Comentários: I was quickly able to build my skill in creation of emails, reach a wider audience, and push relevant content to the email list.
Vantagens:
I enjoy the drag-and-drop campaign builder and segmentation that are offered, I find that our organization can go back regularly to templates and rebuild similarly styled emails. I also find that Dotmailer helps us reach our audience in the most sophisticated way through Programs that are uniquely tailored to the email subscriber.
Desvantagens:
I would like for there to be a few tweaks to the address book and segment functionality. I feel in some ways the system requires you to choose one or the other, when I'd like to be able to use a segment vs. an address book. I also would like it to be easier to select campaigns in the segment builder-- i.e. pin selected campaigns at the top.
Katie
Integration with ticketing software is useful, but overall could use some improvements
Vantagens:
I like the ability to make templates. I like how customizable the software is as well. I also like that Dot Digital integrates with our ticketing software; it makes communicating with our ticket buyers simpler.
Desvantagens:
I don't like how difficult the photos section is to navigate within the email editor. It would be nice if you could search your photos in the sidebar instead of having to go to "manage." I also think the software could be more user-friendly. The ability to customize as much as you can is nice, but you have to be very comfortable with the software to get it to do what you want and some of our staff members have some difficulty with it. I also don't like when the system times out, but still allows you to make edits. I only know I've timed out when I go to save and it tells me to log in again, but then I lose all my progress. I also don't like that if I copy a template, I can't get back to the page to edit the subject line and forwarding emails.
Melissa
Dot Digital with Spektrix
Vantagens:
The automation and interaction it has with Spektrix box office software is amazing. Putting email marketing is very simple.
Desvantagens:
I don't love the templates and wish there were more options.
