What Is Huddle?

Ideagen Huddle makes it easy for teams, partners and clients to work together in a secure shared environment. When collaborating externally, Ideagen Huddle gives users greater control over the sharing, editing, management and storage of sensitive documents. Teams can execute projects fully confident that the data of all parties is protected, and all activities are audited, making it the perfect platform for collaborating in heavily regulated environments.

Who Uses Huddle?

Ideagen Huddle supports highly regulated industries such as technology, finance, and public sector companies to complete client engagements and government projects in a secure and easy way.

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Reviews of Huddle

Average score

Overall
4.4
Ease of Use
4.5
Customer Service
4.5
Features
4.2
Value for Money
4.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Verified Reviewer
Business Analyst in US
Verified LinkedIn User
Higher Education, 501-1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Secure site for file sharing

5.0 4 years ago

Pros:

We use this software to share files with our auditors. It has been very convenient to upload items in different folders that can be accessed from anywhere. I like that we can upload big files very fast.

Cons:

The only con I can think of is that when you export files from Huddle to your computer, it saves them as a zip file and for some reason, when you open the folder, you can just copy and paste the subfolders to your drives, you need to do it twice (copy the zip file again and then open it to save the subfolders as regular files and not zip format)

Huddle Response

4 years ago

Thanks for the review! We're delighted to hear from users! If you open or download a file from Huddle it downloads in its native file format. It's only when you use our export feature to download folders that it zips the file (to speed the export). Please don't hesitate to contact our support team if they can assist you! Again - thanks for reviewing!

Patrick
General Counsel in Canada
Government Relations, 11-50 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Huddle-Sussex

5.0 last month New

Comments: The software is great, I love it. The sales team is exceptional, very knowledgeable. The customer service is terrible, and is really making me upset that I can't just have control over the features myself.

Pros:

I like that its very easy to use, integrates super well with work products and has a great dahsboard.

Cons:

The customer service is so bad. The rep has no answers and is really slow to find those answers.

Nari
Support Manager in UK
Used the Software for: 2+ years
Reviewer Source

Fab tools for sharing files and collaborating with colleagues and partners.

3.0 6 years ago

Pros:

File Management - strength is in its file-management features, which are surprisingly capable. In addition to supporting folders and subfolders. You have tools to see options to add comments to files and notifications, or even request user-specific approvals. The best is that Huddle encourages you to work with a number of files at a time. Surprisingly Files are uploaded fast. have since signed up to a full package for 1 year and so far my team has found Huddle very useful. Before finding documents and having to ensure it's the latest version with all the updates made by others was difficult and time consuming. Huddle makes this simple for us. It also helps us work with clients more efficiently as we can create separate workspaces for each client so files are secure and only viewable between us and them. Huddle made project management much easier and can't understand how we did without this collaboration and file management system.

Cons:

It dosent have full collaboration features including group chat and interactive whiteboard like some other systems do.

Sarah
Marketing Project Manager in US
Computer Software, 5,001-10,000 Employees
Used the Software for: 1+ year
Reviewer Source

It got a valid grade from me.

4.0 last month New

Comments: The platform is easy to use, the features are intuitive, and the customer support is excellent. The Huddle team is always available to answer questions and offer advice. I've been able to quickly get up to speed and begin using the platform for my projects.

Pros:

Huddle encourages collaboration among users, as it allows team members to work on projects together in real time. This increases the efficiency of the team and allows them to move faster. Huddle helps teams to organize their projects by allowing users to set up project folders and assign tasks to specific users. This helps to ensure that all projects are managed efficiently and that all team members are held accountable.

Cons:

Huddle’s integrations are limited to a few third party tools, making it difficult to integrate with other systems and applications.

Mark
Head of Group Bids in UK
Outsourcing/Offshoring, 1,001-5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Delivers substantial efficiencies in the Bid & Sales process.

5.0 6 years ago

Pros:

Fantastic product and supplier; Huddle has really delivered process and cost efficiencies throughout our organization. We are a global business and have used Huddle for nearly 3 years now. Whilst initially used in Group Sales & Bids team to optimize bid production it has grown organically throughout our company with multiple back & front office functions using it. On average, Huddle has delivered a 35% operational efficiency saving when managing bids, and has grown from 50 licenses in year 1 to nearly 250 today. We initially utilized Huddle to drive process efficiencies in our Group Sales & Bid team. It's easy to deploy and its familiar interface ensures user buy-in is quick and seamless. Users require very little training and the system is adaptable. Given the system's flexibility we used it for a range of purposes including Content libraries, Huddles categorisation & search function is great for storing and accessing vast amounts of bid content, submissions or sales collateral. Graphic libraries all frequently used pictures, vector files and PowerPoint's can easily be previewed, accessed or shared. Process management bids can be managed via Huddle, ensuring you have a single version of your response with appropriate sign-off and approvals. Also, as a number of our customers also utilized Huddle, we found over time that the platform extended throughout our entire sales process from initial bid, then to implementation teams.