WorkPal
What Is WorkPal?
WorkPal is a cloud based, end to end mobile workforce management system. From processing quotes, assigning jobs and managing your field operatives in real-time, through to invoicing. With many Read more features that can be customized for various business needs, we ensure the software suits your business and workflows. WorkPal will streamline your business processes, remove paperwork from the office, ensure compliance, and save costs. Read lessWho Uses WorkPal?
WorkPal is an end to end job management system, that suits any business with field based operatives. Companies currently working with antiquated or paper based systems will benefit from WorkPal.
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WorkPal
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Reviews of WorkPal
Jordan
Alternatives Considered:
Paperless, Quick and Efficient
Pros:
A few years down the line we will have our full service and works history documented and stored to refer to without having a large amount of physical paper stored in our office taking up space and being hard to navigate. New staff will need less instruction on finding these and reports arrive instantly.
Cons:
Could possibly be more easily customisable in what you provide to the customer.
Kevin
Alternatives Considered:
Great software for asset management
Comments: Workpal have been great. They have been following up with us to make sure we are happy. They are offering options to help with any issues we have. I regularly get a call or email to see how everything is going.
Pros:
Workpal can fit their software to suit you. They can turn on and off features to keep Workpal as simple and straightforward as you need it. They can make the forms to suit you and their form controls are very good. Their developers are very obliging and very inventive at setting uo the system to suit what you need
Cons:
We couldn't have a test run with the software before setting up everything. If potential users could trial the software with basic forms I think it would make implentation much easier and give clients a better insight into what to expect.
Mark
Alternatives Considered:
System Hygienics Limited
Comments: Really sped up our service to our customer and manages our engineers
Pros:
The asset system which we use extensively
Cons:
How inflexible it is. It is really difficult to get developers to modify the system how we would really like to use it
Ross
Alternatives Considered:
Industry leading Field management system
Comments: Overall experience with WorkPal has been amazing since we started and long may it continue, excellent support team and the best system on the market
Pros:
With our work heavily concentrated inside London, it is crucial to provide our engineers with the most efficient routes to get them from job to job to avoid stand still traffic and stay on course to hit client provided SLA'sHaving instant access to sleekly designed job report cards we can provide all of our clients with precise, real time updates which has improved our already strong customer satisfaction scores
Cons:
Intergration with WAZE navigation would be useful as some of our engineers choose to use this satnav system
Danielle
Alternatives Considered:
Easy to use, amazing support
Comments: Support from Workpal has been brilliant, especially Mike, really quick responses.
Pros:
Being able to easily schedule jobs to the teams, see what has been happening on the projects on a real time basis and run reports. Workpal is so easy to use which makes it easier when training the teams.
Cons:
I think adding a dashboard would be a great feature to have. A better system for projects that stretch over long periods with up to 4 visits per site.
