What Is Zenput?

Zenput is how top operators elevate team execution in every store. Restaurant, retail, and other multi-unit operators such as Chipotle, Domino's, and 7-Eleven use the platform to automate how operating procedures and key initiatives are rolled-out and enforced. Supporting 50,000 locations in over 40 countries, Zenput turns strategy into action faster and equips teams to deliver on it.

Who Uses Zenput?

Multi-unit restaurants, convenient stores, retail stores, grocery stores, and more.

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Reviews of Zenput

Average score

Overall
4.7
Ease of Use
4.3
Customer Service
4.7
Features
4.2
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
71%
4
25%
3
4%
Tim
Regional Director in US
Restaurants, 1,001-5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

BWW Review

5.0 3 years ago

Comments: It has been a great tool for the Management team and Regional Managers.

Pros:

The app is easy to use. The support with the organization was great!

Cons:

Working out some of the functionality for 1-2 checklists.

Steven
Director of Operations in US
Restaurants, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

This System Improves Operations

5.0 3 years ago

Comments: Form Setup - the walk through I received was excellent.

Pros:

It is clear cut and easy to use. The customization is powerful as well.

Cons:

The grading - trying to get a Percentage or Total Score is difficult and time consuming to configure. If you make a mistake it is tough to find where you went wrong.

Christopher
QA-Manager in Norway
Food Production, 1,001-5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Good for day to day ops, useless for real parameters

3.0 3 years ago

Comments: I have used Zenput to it's limits, I really enjoy it and it helps my organisation. If my wishes for the future where implemented, I don't think I would need to change software.

Pros:

Triggers, temperature, haccp, tests, tasks

Cons:

Can't change projects immediately. Does not take information from one form to the follow up form. Not able to add categories to sort forms. When user have access to edit form, they are forced to the web page.

Mike
Owner in US
Restaurants, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Very Effective Administration

5.0 3 years ago

Comments: Very good - a professional organization with the customer in mind.

Pros:

I am able to monitor the quality of my teams' performance with customized reports that allow me to dive into their successes and failures.

Cons:

Some of the App functionality makes it difficult to review past reports.

Tim
VP of Operations in US
Retail, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source

Review for 50 convenience store sites

5.0 3 years ago

Comments: Overall I have used Zenput for nearly 6 years between 2 companies. The only other changes I would like to see is the ability to upload video from a store level computer and not just a user device such as a cell phone or iPad. This in fact would be an additional feature to expand what Zenput can do. If we had this ability, we could upload video from our CCTV system from an LP perspective. This could increase your overall revenue of what you can accomplish. I will take 5% of the gross for this idea. Thanks.

Pros:

The ability to have consistent standards company wide. The flexibility to create any forms I need.

Cons:

The general ability to create/edit users and forms is a challenge and still struggle with. Also customizing forms to populate scores is still a challenge.