LeadSquared Reviews

"Good CRM tool for buisnesses"

Comments: Best tool for company growth

Pros:

I can track my all sales and follow up both. Process is very easy of leads . This tool is very easy to install with website. This tool comes with many features.

Cons:

I like this tool. But sometimes it has some limitations.

Lead management and nurturing within a single tool

Comments: Lead management has become so easy with leadsquared and it allows you to connect with multiple platforms to capture and store the leads. There are few standard integrations that are available or tools like zapier can be used to set it up.

Pros:

As we do extensive marketing activities for our organization, it is important for us to use a good CRM to save all the info and use it for promotional content distribution. Leadsquared is a great CRM tool and provides you the best features that you can get. We also do email marketing with the same tool and the leads capturing and nurturing can be done with simple setups.

Cons:

No issues faced so far. The tool works great on any browser.

Best Lead Nurturing Tool

Comments: Overall we are happy with the tool and the way it's helping us in keeping track of our leads. We are not using it for email newsletters anymore as the emails were delivered to spam.

Pros:

Easy to use lead capture, lead nurturing, and sales management tool. We have been using it since last year for all our sales and lead generation needs and we are happy with the results.

Cons:

Little disappointed in marketing automation capabilities. Marketing automation needs more features and refined analytics.

A CRM for statups

Pros:

It's inexpensive with all the functionalities for lead management and nurturing.

Cons:

The turn around time from customer success team is bad.

Long Implementation and Setup Process, Poor Support

Comments: I would only recommend this product if you do not have any data to import from other software tools or if you are looking for very basic functionality. If you are planning to use more advanced functionality, ask them to FULLY demo it for you. Ask lots of questions, don't make any assumptions! I wish I had spent more time doing my due diligence during the evaluation process. I probably would have discovered it was not the best fit.

Pros:

The price is what was most attractive about this software. For the feature set included the price was right compared to the marketplace.

Cons:

The setup process took much longer than anticipated. We had data to import from another system and working with the support staff off-shore was a challenge. I wound up having to pull an internal resource (developer) to get the import completed. I consider myself pretty savvy with marketing automation/email marketing/crm software tools and I was challenged with the implementation. When all was said and done, we were unable to gain all of the reporting and functionality we initially thought we were purchasing.

Decent CRM Tool for Education management companies

Comments: For education management companies who are looking for a cost effective solution, Leadsquared may be the right choice for you. Comparing to Hubspot & Zoho we felt Leadsquared is cost effective and process friendly.

Pros:

We were looking for a cost effective CRM tool which could support our business process and Leadsquared was exactly like that. Even though it does not have lot of fancy features like other CRM's it does the job. Lead data capturing and followup task reminders are good. It also gets integrated with our calling tool which reduces us some of the burden.

Cons:

Sending mails through lead squared is not very supportive. Also the tool becomes very slow at times in-spite of good connectivity.

A Comprehensive Lead Management and Marketing Automation Platform

Pros:

LeadSquared has proven to be a powerful asset for our business, streamlining lead management and marketing automation processes. The platform is easy to use and integrates well with other tools we utilize. Its customization capabilities have helped us tailor the experience to meet our clients' specific needs. Overall, LeadSquared has greatly improved the efficiency of our team and has been a valuable addition to our workflow.

Cons:

As of yet, I have not identified any downsides or negative aspects of this tool.

Reliable CRM with efficient dynamics

Pros:

Lead Management,Filters for everything,Easy to store data,Easy to access,Best CRM for efficient and smooth business functionality

Cons:

No cons to be honest, provides solution for every minute details required

Leadsqaure is my go to platform for all my email marketing works

Comments: 1. They always consider customizing and updating things as per client requirements.2. Best Support & Service.3. New-age tools and integration.4. Easy interface.5. Easy Data Management.

Pros:

I used most of the features. Easy to operate all functionalities. The lead generation, campaigns, third-party integrations like facebook, WhatsApp, messaging vendors etc was really awesome.

Cons:

Need to add more options on the landing pages. Need an inbuilt call System to get implemented on Leadsquare.

Leads management with the help of LeadSquared

Comments: I really liked this tooI for managing all my leads and I using this daily, I would recommend LeadSquared for those who need to organize, manage, categorize the assigned leads. And we create customer profiling concerning their nature of requirements like sales management or customer handling, student accounts management, call centers, ITs, Schools, higher educational institutes, even organizations for managing employees' details.

Pros:

Beneficial Sales user dashboard for tracking our leads, graphical representation of our lead funnel, task management with upcoming tasks with reminders and overdue tasks, along with activity summary. Quite impressing smart view mode and various lead stages for categorizing the leads.

Cons:

Sometimes the leadsqaured page takes more time for server management. The Leadsquared portal lags while accessing multiple leads, and the task reminder constantly pings us through the mail. Still, in the spam list, some text inputs are not showing correctly in the lead details like emojis, style fonts, some languages words.

An effective lead management software

Comments: PHX has been using LSQ for the past 8 months and there has been the ease in lead distribution, Lead nurturing and management compared to our last used CRM

Pros:

Mostly, lead management is the best feature which helps in organizing leads and following ups in a timely manner. The Dashboard feature is also one of the best features which help to get an overview per our customized layout. Customer service is also worth commenting upon since the escalations were taken priority and resolved in the committed timeline.

Cons:

The dashlets on the dashboards should have more editing options to customize more as per our requirements. The CRM interface loading speed is different and it has been no improvement in the Contact center systems. The data reflected in some of the reports or the smart views/manage leads are real-time which has not been resolved in some requirements.

Leadsquared - Simple, Feature Rich and Powerful Lead Management Solution

Comments: We have been using LeadSquared for about 2 years now for all our Email Marketing and Lead Management requirements. LeadSquared has been exceptionally good and has been evolving continuously to give us more features and options. My teams love the ease of use, the design and the continuously evolving new features. The customer support has been exceptional. The LeadSquared team has heard and responded to us extremely well, be it new feature request or other support requirements. The lead capture and nurturing dashboards have been immensely useful in our sales and marketing reviews. The dashboards and reports helped us improve our process. Kudos to the LeadSquared team for developing an excellent software. I would strongly recommend LeadSquared to anybody that is looking for a great lead management tool with an excellent ROI.

Pros:

1) Excellent set of features and continuously evolving 2) Simple and Extremely user friendly Interface 3) Powerful and extremely useful dashboards 4) Quality of support 5) Excellent Up time record without any problems

Cons:

1) We would love to replace our CRM completely but there are a few things that LeadSquared misses for our needs. But we believe that these features are scheduled in the roadmap. So, its just a matter of time.

A solid CRM and marketing system that has a bit too many user bug issues

Comments: Our sales team of 5+ switched to LeadSquared to manage our client database. Marketing uses for lead nurturing. We often face minor bugs that we need to contact the customer support team about.

Pros:

Has the basics of what you need in a CRM and marketing platform: lead management, calendaring, emailing, marketing campaigns, automation and others. Solid user interface that also includes lead scoring by tracking how many touch points your lead interacts with your website and emails.

Cons:

A lot of small bugs when using this. We would build an automation campaign and go live. But it wouldn't work. I would message the support team, and they would eventually get back to me 3-7 days later with the issue fixed. Team is India with little bit of translation issues.

Marketing Automation - easy & straight forward Marketing Campaigns

Comments: Leadsquare opens the world to automated lead campaign management. It is easy to use and straight forward when it comes to campaigns and lead generation. With it’s built in CRM and the focus on the engaged leads, your sales have the right customers in focus.

Pros:

It needs minimal training and setup to start. The built in reports, E-Mail and Landingpage templates are state of the art. With the engagement score, you focus on the real engaged leads. If you need help, the support acts fast. Usually you should just look on price, but with Leadsquare you get a lot marketing automation for the price you pay.

Cons:

When it comes to track incoming traffic on your landing pages by different sources, it is possible but could be solved more straight forward. CRM is fine for small business with small organisations. For bigger sales organisations, there are some points to improve productivity.

Lead Management is on your CLICK

Comments: We are pleased to write a review on Leadsquared. We would like to thank your team which has reduce our effort and time very both. Leadsquared gives us proper real-time report with respect to each leads we receive for our company which is very helpful to connect with the clients without fail. As you all know to acquire new clients from the market is very difficult in today's market. I feel each lead is precious for every business, and if you miss them, you miss a potential opportunity. We had taken the light plan just to give a try we feel was very helpful to catch the leads in once place without missing them also we can connect them back for sure whenever we want.
The customer support team is also very helpful and responsive. In one sentence I would say Bodycraft Spa & Salon is satisfied with Leadsquared. Leadsquared helped a lot to increase the rate of conversation of leads.

Pros:

1. Catches all the leads in one place 2. Follow with the clients makes easy and convenient. 3. Time efficiency is a major advantage for Leadsquared. 4. Landing page facility is quite helpful to promote offers, catching leads and follow ups with them.

Cons:

1. Linking of more websites with Lead squared will be appreciated. 2. Lead squared have to increases the number of user access obliviously. 3. Request you to increase the Number of landing pages. 4. It is very difficult to work with constant number of contacts in big organization. You should increase it little bit more according to the plans.

Title of my reivew

Pros:

The ease of integration and documentation

Cons:

The complexity in UI. It's not easy to exactly to know what is where

Great CRM!

Pros:

Ease of use, have all the data of the user in one place, quality reports

Cons:

Frequently facing the issue of call not getting triggered in the last quarter, though once raised - was resolved quickly by the team

LSQ - Review

Comments: It was really good working in LeadSquared.

Pros:

LeadSquared helps in the time management, easy to use , also helps in great follow up.

Cons:

Sometimes there is a downtime which can hamper our work but for a short period of time

Best in the Market for SMBs

Pros:

This is the best marketing CRM I've used so far. Easy to set up entire marketing automation funnels for different objectives. Creating beautiful Landing pages and forms is a piece of cake. External apps like Facebook Lead Ads & zopim can be integrated easily.

Cons:

Need more new templates for Landing pages and access to edit them extensively. Reporting dashboards can be improved.

Good Tool, User Friendly

Comments: Email Campaign, Automation, Managing Leads, Reports to the point

Pros:

We have been using LeadSquared for about 4 months now for all our Email Marketing and Lead Management requirements. LeadSquared has been exceptionally good. The customer support has been excellent / exceptional. LeadSquared support team has heard and responded to us extremely well, be it new feature request or other support requirements. All the very best to LeadSquared team for developing an excellent software. I would strongly recommend LeadSquared to anybody that is looking for a great lead management tool.

Cons:

Complicated at times, Navigating. There's nothing much to write. Its a good software, if only it could more user friendly.

Good Sales Tool

Pros:

Managing contacts is easy, accessing the reports is feasible

Cons:

Too many filters and too many steps to follow a particular contact

A good Product

Pros:

It is easy to use. Lead distribution is easy.

Cons:

nothing as such . Its a good product using it since 2 yrs

Feedback

Pros:

Easy to use, Good service, New features

Cons:

Need to explore the new features in the platform.

Easily integrated sales and marketing

Pros:

That is is a marketing automation and sales platform combined. Which means both sales and marketing teams can co-ordinate better.

Cons:

The reporting capabilities are a tad limited in their scope. It can get complex when we want to report on our channel pipeline at certain stages in the sales process.

CRM That Made A Difference

Comments: So far Good, Excellent.

Pros:

Software integrates the company work process as per its own requirement. Hassle free CRM software. Helped in understand , knowing for what reason the service was delayed. Easily, identify at which level the task is pending, delay can be identified & productive steps can be taken to avoid the delay.

Cons:

Earlier, automation tools offered to us was bit costly which refrain us from fully atomize the work process. (Now, that the price has been reduce). As the Billing & Ticketing solution is not provided the work process has become more cumbersome, as multiple software is required.