Device Magic
What is Device Magic?
Device Magic is a mobile forms app that replaces unreliable paper forms with smarter, richer data collection. Your teams can easily complete forms anywhere, anytime - even offline. Deliver accurate Read more data from the field to the office in real-time, and alert specific team members of critical issues. Deliver data in whatever format you choose, and integrate directly into your existing systems to eliminate data re-entry. Read lessWho Uses Device Magic?
Device Magic is completely customizable and can be used in any industry, including: Construction, Facilities Management, Property Management, Telecommunications, Energy & Utilities, Field Services
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Reviews of Device Magic
Keith
Device Magic has been a game changer
Comments: Device Magic has been great. [SENSITIVE CONTENT] was the one helping us through implementation and it honestly would not have been as great of an experience without him. He is a rockstar!
Pros:
Device Magic has streamlined our inspections and allow us to get our reports to our customers quickly with minimal back office administrative work.
Cons:
I would love to be able to fill out forms that our technicians missed or need to re-submit from the back office instead of requiring a new user for this.
Jason
Alternatives Considered:
Very Pleased with Device Magic!
Comments: Device Magic has allowed us to implement a custom built in-house inventory management system, greatly enhancing our data on product flows, and saving us money and allowing greater flexibility than using a packaged software.
Pros:
The flexiblity DeviceMagic provides in designing forms as well as "exporting" submissions to various other platforms is of great help to our Company!
Cons:
An ability to access forms via web or on a laptop would be helpful.
Device Magic Response
3 years ago
Hi Jason, Thank you for the positive feedback! I'm delighted to hear how Device Magic's flexibility has allowed your team to tailor the product to your unique business needs. We look forward to helping you continue that enhanced workflow momentum! Regarding form access via the web, it looks like your current plan supports that feature. I'm having our customer success manager reach out to you shortly to chat more about how to accomplish this from your end. Best, Miranda Cheatham, Marketing Program Manager
Chris
Easy to use, better reports from the field
Comments: Device Magic has made it easier for our subcontractors to understand and complete our survey forms. We are getting more complete form than with previous mobile form.
Pros:
Easy to set up and edit a form. Simple and intuitive to use in the field. Good feature set
Cons:
It has had some bugs recently that have impacted end users. Need to have a better computer / browser interface to manage and view reports from the field.
Device Magic Response
4 years ago
Hi Chris, Thanks for sharing how Device Magic has improved survey and report completion for your subcontractors. We appreciate your feedback. We have relayed your message to our support and development teams, and are working to ensure you have the best experience possible. For specific issues, or features you'd like to see in the future, please reach out to our support team. Thanks for being a valued customer! Your Device Magic Team
Verified Reviewer
Device Magic is a data capture marvel, extremely well designed with the real life process in mind.
Comments: We had some critical needs, tested several data capture apps all of them have good form creation features and data types. Same as Device Magic has all that basic requirements. What sets apart the Device Magic from the rest. Are the automation after the data collection which removes the need of 1 or 2 workers in the office. Plus the field collection process is really fast, including the great geostamp and timestamp features under the radar. The barcode reader is extremely accurate and super fast. We were amazed by its speed. But the automation process was the critical decision breaker. From creating a pdf, to storing in database to sending emails, all automatically.
Pros:
We had some critical needs, tested several data capture apps all of them have good form creation features and data types. Same as Device Magic has all that basic requirements. What sets apart the Device Magic from the rest. Are the automation after the data collection which removes the need of 1 or 2 workers in the office. Plus the field collection process is really fast, including the great geostamp and timestamp features under the radar. The barcode reader is extremely accurate and super fast. We were amazed by its speed. But the automation process was the critical decision breaker. From creating a pdf, to storing in database to sending emails, all automatically.
Cons:
Will have to get to this question later on. All we needed was satisfied by Device Magic pretty fast. Will see in full production status, how it goes. IT has some interesting question type for the Entreprise plan a little more expensive.
Victor
Replaces Paper in any Industry
Comments:
My clients in the food industry are finding it first rate for keeping records which are always complete, almost always accurate, and don't use any paper.
The more I use it the more I like it.
Pros:
Easy to use. Easy to train users. Versatile. Excellent traceability of entries.
Cons:
Some of the field options require an in-depth knowledge of how they work - the on-line guidance is often not brilliant. This is a pity, because when you master them you realise what you have been missing.
Device Magic Response
3 years ago
Victor, We're glad to hear both you and your clients find Device Magic to be first-rate for your record keeping! We also appreciate your feedback around our online support documentation for field options. We want them to be of use to you and other customers looking to customize and automate their processes even further, so we'll take this as an opportunity to revisit and clarify some of our existing how-to guides. Thanks again for taking the time to review our solution! Miranda Cheatham, Marketing Program Manager
