GoCanvas Reviews

4.5 (180) Write a Review!

About GoCanvas

Replace inefficient paperwork and processes with customizable mobile apps. No coding or programming needed!

Learn more about GoCanvas

Pros:

And being able to export it to a CSV or JSON format help us build BI reports over other tools would have taken ages if we have used pen and paper, and later pick that up with a computer.

Cons:

Still waiting on a search function in completed jobs and I still have trouble when my reference file is to large.

GoCanvas ratings

Average score

Ease of Use
4.6
Customer Service
4.6
Features
4.3
Value for Money
4.2

Likelihood to recommend

8.5/10

GoCanvas has an overall rating of 4.5 out of 5 stars based on 180 user reviews on Capterra.

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Filter reviews (180)

Daniel
Daniel
Franchisee in US
Verified LinkedIn User
Transportation/Trucking/Railroad, 1,001-5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Canvas has significantly improved our operation, increased productivity and less redundancies

5.0 5 years ago

Comments: Canvas has cut out so many redundancies in our business and is extremely versatile. It has been fun getting creative with the workflow. Not to mention the endless advantages for remote use and management.

Pros:

The fact that Canvas takes away so much extra leg work behind the scenes, freeing up time for our employees to focus energy on more critical tasks.

Cons:

The only recommendation I would have is to make functional improvements on multiple departments or groups sharing the same apps and functions. For example, a franchise group with several locations that need to keep consistency with apps across the locations

Jackie
IT Training Manager in US
Utilities, 1,001-5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

GoCanvas Forms

5.0 3 years ago

Comments: We have replaced an older form program with GoCanvas and opened up options to other departments. Their support has been very attentive to our needs and questions.

Pros:

The ease of creating forms and end user experience has made rolling out the software , well, easy. The departments are in charge of their own forms and any changes which avoids delays they would otherwise experience contacting IT.

Cons:

Currently, there is not the ability to attach documents to the form. We have the need to include official documents to some of the forms that have been created. We are working around that by taking a photo which works in some cases.

Oluchi
Admin Officer in Nigeria
Education Management, 501-1,000 Employees
Used the Software for: 1+ year
Reviewer Source

My Experience with Go Canvas

5.0 2 months ago New

Comments: Education Development in Nigeria It has helped with keeping tracks with the development of tertiary institution

Pros:

It has helped my organization become more productive in the space of one yearData collection, organizing and sharing has been made easy with the help of Go CanvasThe software can be used on both computer, pads and mobile devices which made it accessibleLess paper handling and at the same time has save a lot of money for the procurement department

Cons:

When is being used by a lot of people at the same time it can affect the speed of the software

Brett
Brett
CEO in US
Verified LinkedIn User
Retail, 11-50 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: GetApp

Alternatives Considered:

Liars and Thieves

1.0 7 months ago

Comments: First, do not trust their customer service response time. They say 24 hours. Reality is 3-6 days. When they reply, expect emails of half answers. If you email them back, plan to wait 24-72 hours to get a response to that email. One thing to their credit is that they did admit that their salespeople lie. That takes some bravery. After they admitted they lied to get our business, they told me they would switch us to another product they owned that actually does what we were promised. All we had to do was give them $8000....

Pros:

It is easy to use and intuitive. Form building is fast.

Cons:

How could a data collection service exist but not allow people to reasonably access and use the data? This app should be free. It really is that limited. For example, if you use this app to make a form that estimates you counted 100 items and later discovered it was 102 items, on a VERY limited basis, you can go back and change from 100 to 102. But, if you actually used that base number for another calculation, don't think GoCanvas will recalculate after you changed the number. You have to do all of your own recalculations, It is ridiculous. Worse, the salespeople will promise anything. We trusted them, spent over 100 hours building the app and then found out we were lied to.

Lena
Owner in US
Veterinary, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

GoCanvas is a Temporary Scheduling Software Solution

4.0 9 months ago

Comments: I found GoCanvas to be a great software in general. It is easy to use and allows you to build forms, collect data, and transfer data to most any platform. It is easy to search and filter your information as well. I would have continued to use it if I were able to customize it to fit a grooming salon. I still would recommend it to others.

Pros:

I liked how easy it is to create forms and implement them into our website. I like how the information is stored and sent to us, it is very easy to understand and sort.

Cons:

The lack of customization to fit the pet industry.

Ted
QSP/CESSWI in US
Construction, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source

Retiring / Archiving Forms

5.0 4 months ago

Comments: With strong support from [SENSITIVE CONTENT]and the others in GoCanvas support, we have been able to work through all out issues over the course of the last 5+ years since I have been working with The Land Stewards.

Pros:

GoCanvas is a user-friendly platform that is a valuable tool for us. We primarily use GoCanvas at The Land Stewards for our SWPPP (Stormwater Pollution Prevention Planning) inspections. The thing I like most about the software is the speed at which a form captures the data we need in the field and the stability of the app's features.

Cons:

The part I like the least about this software is the difficulty in creating / editing the PDF output from a form when building a new form. When the PDF prints from a printer it needs to look a certain way and designing a new form takes quite a bit of trial and error to resolve and get looking right.

Michelle
Michelle
Owner in US
Verified LinkedIn User
Transportation/Trucking/Railroad, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

GoCanvas - who knew replacing forms with apps would be so easy

4.0 4 years ago

Comments: Our ability to capture, retain, analyze and share information quickly and clearly is better than it ever was with paper forms. From the start the help in setting up the programs and initial training made a very scary and intimidating process a breeze. I never have to go looking for paperwork only to find it incomplete and illegible. I have rarely been as satisfied with a software as I have been with this.

Pros:

Extremely easy to build and use apps even for "non-tech" people. Powerful system allows you to build complex routing with ease PDF designer allows you to capture information you need for client while retaining all information you might need in the app for export and evaluation. They are always looking for ways to simplify and improve the program. They communicate changes well and consistently I don't have to read chicken scratch from techs anymore

Cons:

Tech support to solve problems is not very deep or responsive.

Kenneth Bryan
Kenneth Bryan
Solutions Architect in Philippines
Verified LinkedIn User
Telecommunications, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Fastest & Easiest Automation Solution To Any Business!

5.0 4 years ago

Comments: I work as a solutions architect in my country and every business that I encounter gets this solution. I'm sure that a lot of businesses out there is still not aware of GoCanvas which is why I plan to share my experience to more people.

Pros:

GoCanvas is one of the most disruptive technologies available in the market today. SMBs no longer have to rely on costly software development. You can deploy an app within minutes and that changes the game!

Cons:

Pretty much nothing as their support team and community are very helpful.

Mel
System Admin in US
Aviation & Aerospace, 51-200 Employees
Used the Software for: 1+ year
Reviewer Source

Review

5.0 7 months ago

Comments: So far everything has been great.

Pros:

The Mobile, PDF Design and the BarCode scanning.

Cons:

That it doesn’t connect directly with OneDrive or Microsoft Teams And that you can not group your forms into categories.

Meli
Housing Director in US
Human Resources, 11-50 Employees
Used the Software for: 1+ year
Reviewer Source

Forms are easy and smart

5.0 8 months ago

Comments: This was my first software I have worked with that helped me digitize all our forms and that was very helpful in moving my company forward.

Pros:

I enjoy the form fields are completely customizable and you can create a nice looking PDF with the final product.

Cons:

I would of continued to use this product except I have to upload all the forms to the locations they need to be so for me I needed a software that did that.

Troy
VP of Operations in US
Construction, 11-50 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

Don’t buy and expect support

5.0 3 years ago

Comments: Friendly and helpful at the beginning and then the billing problems. Shortly thereafter support stopped. Have to wait days to get help.

Pros:

Takes time to make the apps the way you want it, but can be powerful with time invested to setup. Data collection is solid. Lots of different functionality, but still needs other functions.

Cons:

Submission reports are clunky and not as clean and customizable as I would like. No multi-photo uploads. Super expensive for companies wanting to scale quickly. They lock you in at rates for a year at a time and every time you grow they re-up the agreement without bulk discount rates. If you want support, be ready to leave lots of messages and then wait days for help. You will have to figure it out on your own basically. (Google is your friend.)

Damian
IT Network & Security Admin in US
Research, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source

Covid App Review

5.0 2 years ago

Comments: Overall we would say that this has helped us in keeping track with Covid symptoms and temperatures. Did away with spreadsheets and made it very easy for end-users to report daily.

Pros:

What we have found that we like the most is the ability to access this on mobile and workstations. Also, it is user friendly and very simple to use and customize to our requirements for COVID.

Cons:

The software could use more granular controls on adding and removing people or changing roles and reporting to new supervisor/manager. Possibly deleting former employees as well since this data is no longer needed. Maybe also have backups of individual employees when they leave on vacation so that we can get immediate attention. Maybe also add in different alerts/notification schedules for those that work different shifts. Currently we have an alert setup for employees to submit form by 9am. The issue is that not everyone is awake and works different shifts.

Trent
General Manager in US
Construction, 11-50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

More efficient than paper forms

4.0 3 years ago

Pros:

I can build an app in minutes to collect any data imaginable.

Cons:

Creating PDFs seems to be cumbersome. It would be nice to have more custimizable formats for creating PDFs. Right now everything has to fit into rows and columns only.

Ryan
Sales Manager in
Used the Software for: Not provided
Reviewer Source

Retail Application for Greenhouse Growers

5.0 8 years ago

Comments: We are a live plant grower for "Big Box' retailers, and in some cases we own the product until the product scans through the register. We are responsible monitoring and maintaining the inventory in the garden centers, and a missed sale opportunity in the store means a missed sale for the greenhouse. It is very important that we have a true understanding of what our saleable inventory is in each store at any given time.
As part of this process, we employ merchandisers who will display and care for the product while it is at the retail location, and will throw away any product that is unsaleable. To maintain an accurate inventory, we need to know the variety of plant and the quantities that were thrown away.
Historically this process was done by filling out a paper form and then faxing it back to the greenhouse. Office personell would then take the faxes and then hand enter the data into our enterprise system which kept track of store inventory - a very time consuming ordeal.
We worked with Go Canvas to design an app that would allow our merchandisers to capture that data using their smart phones and submit the information instantly. The back end software takes that data and consolidates it so we ccan download it into one Excel file. That file is uploaded into our enterprise system and all store inventories are updated simultaneously.
While the app does save us money by spending less time hand entering updates, the real benefit is having a more accurate view of our inventory which enables us to capture every sales dollar.
Overall, we have been very satisfied with the service and the customer service has been great. I explained what I needed to my rep and they built the app to my specifications, and any time we needed to tweak things, they were more than happy to comply.

Tom
GM in US
Transportation/Trucking/Railroad, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Use it Everyday

5.0 3 years ago

Comments: Been very good overall. I have recommended it to some of our fellow dealers.

Pros:

You customize your form very easy from the dashboard. We are presently using 12 apps that we designed. A team of 10 people are suing them everyday. No real issues, things can be changed on the fly if need be.

Cons:

Nothing really. It took a little time to lean the app building. The learning curve was not very steep at all.

Juan Manuel
Network Auditor in Argentina
Telecommunications, 201-500 Employees
Used the Software for: 1+ year
Reviewer Source

A great way to improve your efficience and productivitty

5.0 2 years ago

Comments: Great tool, immense versatility, top tier support.

Pros:

I cannot explain how this software enhanced my teams productivity. It's really easy to create your own personalised forms, it just requiere to know a little about programming. The custom automatic PDFs make our data completely understandable. And being able to export it to a CSV or JSON format help us build BI reports over other tools would have taken ages if we have used pen and paper, and later pick that up with a computer.

Cons:

The tool is not the cheapest in the market, but honestly, it's worth it.

John
President in US
Management Consulting, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Thanks GoCanvas - its the new JOTS!!!

5.0 7 years ago

Comments: GoCanvas has absolutely changed how JOTS Computer Services, Inc. delivers services to its customers. Truly as simple as Click-Submit-Done, Yes, that easy. From sales, tech support to the development team, GoCanvas delivers the Wow factor in all that they do. Thanks GoCanvas!

Pros:

The continuous and creative development of the GoCanvas App. Never gets stale, always looking to improve the user experience, ease of use and value of the App.

Cons:

I have honestly experience no cons with GoCanvas.

Dale
Treasurer in Canada
Construction, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Actions required

4.0 3 years ago

Pros:

Easy of tailoring and ease of use, customer support

Cons:

Require the following: 1) need to be able to have flexibility in sizing pictures 2) require GPS co-ordinates to show on pictures 3) batch down loading / printing by specific for large volume, work order number needs to be part of the file name

Kevin
Project Engineer in US
Construction, 11-50 Employees
Used the Software for: 6-12 months
Reviewer Source

Exactly What We Needed

5.0 3 years ago

Comments: The ease for our field staff was our main mission when we were searching for a software like this, GoCanvas has delivered exactly that.

Pros:

The ease to create whatever you want makes this software very appealing. We do a lot of different kind of projects and GoCanvas helps us to create and manage the forms we need to complete our work successfully.

Cons:

Some of the functionality does not allow us to perform the handoffs or track certain information exactly the way that we want, but the staff has been great to help us with work arounds to get it as close as possible.

Robert
Owner/Operator in US
Used the Software for: Not provided
Reviewer Source

Huge fan of this company ! Great customer service response time !

5.0 7 years ago

Comments: I wanted this software when my previous million dollar employer didn't care to be open to innovation. They didn't care to hear about an environmentally friendly supply usage app that would've reduced spending costs, and greatly reduced a large paper footprint in our world. Recently, I've started my own company and my business now thrives from it. I'm not a software engineer and this program is user friendly so that I don't have to be an engineer. It's always evolving. I was just recently stuck on updating my company format... Ellen Weintraub, a customer service rep, chimed in and asked to help. She was able to solve my problem very efficiently. I received a very positive response from this software. I was even able to cancel 2 very expensive subscriptions that this software has now replaced. All of my work is digital, and most of my customers prefer to be emailed. I'd also like to extend my gratitude to Jason Good. He was the original customer service rep that reached out to me a few years ago, when I was trying to promote a better way for my previous employer to do business. My advise to anyone reading this. If you work for a million dollar company that won't take a few minutes out of their day to at least listen to an idea that could possible save them money...it's time for a new company...with this software, and pricing, why not start your own company !! Thank you very, very, much ! Go Canvas !

Jozsef
Contractor Support Specialist in US
Construction, Self Employed
Used the Software for: 2+ years
Reviewer Source

Very helpful

5.0 2 years ago

Comments: Love it

Pros:

Easy and very fast way to create an inspection report

Cons:

The PDF designer section give me a little headache but overall this is a great software

Ben
Director of E-Learning in US
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

GoCanvas is an easy tool for everybody

5.0 7 years ago

Pros:

The ease of use for learners, teachers, and admins is hard to beat. There is so much functionality with very little work in maintenance.

Cons:

Its hard to find something really bad. The only thing I can think of is if you want customization for an organization, the thresholds for users is maybe a bit high.

Nick
Field Operations Manager in US
Telecommunications, 501-1,000 Employees
Used the Software for: 2+ years
Reviewer Source

PDF Editing

5.0 3 years ago

Pros:

Easy to learn how to write applications

Cons:

Many customizable features still missing

Nate
Operations Manager in US
Used the Software for: 2+ years
Reviewer Source

We use Canvas for our inspection reports and love the way it has streamlined our process.

5.0 5 years ago

Pros:

I love the time that it saves us. Canvas allows us to be much more efficient with our time. I also like that it keeps our inspectors from forgetting to check certain things while on site, eliminating extra trips out.

Cons:

The initial set up phase to get your apps set up takes a lot of effort. Canvas does offer a setup service that would streamline this though. Did not take advantage of this service. Much quicker and cheaper than having custom apps set up though.

Maggie
Editor in Kenya
, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

Easy to use

4.0 4 years ago

Pros:

One thing I love about canvas is you don't need to have designer skills to use the software yet it make you look like a pro! Kudos team canvas!

Cons:

I wish we had more photos (from the search button) to choose from, more free photos. Otherwise, I love canvas.