ELMO Software Reviews

4.5 (195) Write a Review!

About ELMO Software

ELMO Software is a cloud-based solution that helps organisations to effectively manage their people, process and pay.

Learn more about ELMO Software

Pros:

This software is so simple to implement and once implemented it has saved myself and other managers so much time.

Cons:

One issue was with external training as this was very limited for what we need it for.

ELMO Software ratings

Average score

Ease of Use
4.6
Customer Service
4.3
Features
4.4
Value for Money
4.3

Likelihood to recommend

8.5/10

ELMO Software has an overall rating of 4.5 out of 5 stars based on 195 user reviews on Capterra.

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Filter reviews (195)

Tom
Tom
OT Engineer in Australia
Verified LinkedIn User
Transportation/Trucking/Railroad, 201-500 Employees
Used the Software for: 6-12 months
Reviewer Source

A happy user

5.0 3 months ago

Pros:

Dashboard, online form and online course.

Cons:

None

ELMO Software AU Response

3 months ago

Thanks so much for your review, Tom. We hope you continue to enjoy using ELMO Software. Kind regards, ELMO

Maile
Regional Administrator in Australia
Nonprofit Organization Management, 11-50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

ELMO Software Is Great

4.0 2 months ago New

Comments: Excellent experience. Deployments have been made easy

Pros:

Easy to Navigate and Access. Summary of all data is clear and easy To understand

Cons:

Limited only to Australian platforms when it comes to Finance and Banking.

ELMO Software Response

last month

Hi Maile, Thank you for sharing your experience with ELMO! It's great to hear you find ELMO's cloud-based solutions so easy to use. Kind regards, ELMO Team

Vicki
Program Manager in Australia
Education Management, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

Elmo Review

3.0 last month New

Comments: Mainly used for delivering internal training and HR performance reviews.

Pros:

As a user I find it easy to navigate around.

Cons:

As a content developer I have found Elmo difficult to understand the setup. I think there is a lot of value in spending the time with an expert to set up the system correctly.

ELMO Software Response

4 weeks ago

Hi Vicki, Thanks for your review on using ELMO's LMS and Performance Management solutions. If you would like some support in setting up, your system administrator can reach out to your Account Manager at ELMO for help and arrange training to ensure you get the most out of the platform. Kind regards, ELMO Team

Varun
Service Delivery Lead - ICT & Cloud in Fiji
Telecommunications, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source

360 Employee Management

5.0 3 months ago

Comments: ELMO provides you a platform to manage your daily HR operations through a system driven governed process. From on-boarding, recruitment, leave management, performance tracking and internal workflow management to handling employee exit.

Cons:

Some fields require manual addition to sections. Option for duplicates not present.

ELMO Software AU Response

3 months ago

Hi Varun, Thanks for your review and for your feedback. We've passed this on to our Product Development team. We hope you continue to enjoy ELMO's Performance Management. Best wishes, ELMO

Ella
Cleaner in Australia
Facilities Services, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Confusing feedback on module test/assessment

4.0 last week New

Pros:

The module is clear, straightforward and provides key information supported with relevant visuals to enhance understanding especially if you are not a non-native speaker of English. Navigation is easy and and progress is recorded and indicated accurately.

Cons:

I just used the learning module as a required training path from my employer. In one of the tests' questions, I made a wrong choice and scored 75% in my first trial. As feedback is provided immediately, I can see what the correct option is. So I went back and tried it again, choosing the right option as suggested by the feedback from the software. When I did so, my answer was still wrong. So I tried the third time, using my original answer, and it's still wrong. And I tried it again the fourth time using the suggested correct answer, and it's still wrong anyway. I've tried numerous times and now got confused. To be fair, my original answer would to some extent be right as no indication in the modul that the reading would lead to choosing the other options. Given it is a training module, and all information should be made in reasonable ways to allow readers to make intended conclusion or to assume the intended understanding, when the answers or options are hard to guess from the reading, I think the module needs further checking for content validation and construct reliability so the modul test is relevant to the module content. IMHO. Thanks.

Adam
Adam
Learning and Development Officer in Australia
Verified LinkedIn User
Government Administration, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

All in one HR?

3.0 2 years ago

Comments: It does it's job, but the user interface and functionality leave a lot to be desired. The only way to get answers to questions is through logging a ticket, and this can sometimes take a while to get a response. This can be frustrating when the issue is timely.

Pros:

We use ELMO to track compliance courses, as well as track performance appraisals. It does both of these jobs well enough.

Cons:

The course building application is woefully restricting and dated. We don't use it anymore, and create eLearning modules in a different program to upload into ELMO.

Tony
Security Officer in Australia
Security & Investigations, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

A 99% good experience

5.0 last month New

Comments: I have been using Elmo for quite some time and over all it has been an enjoyable experience. Even prior to using it for my job I used it to get some needed courses that started and were needed for my career in Security.

Pros:

The software is well set out enabling me to see what courses I am yet to complete and they are easy to use across all hardware platforms (iPhone, computer etc.)

Cons:

Occasionally there are issues with using an apple device that requires the course to be done on a computer. This delays what should be a quick and easy course into a long and drawn out one as access to a computer is difficult, where I always have my phone on me.

ELMO Software Response

last month

Thanks so much for your detailed review of ELMO, Tony! We really appreciate the time you've taken to provide feedback on your experience over the years, and great to see you are still enjoying ELMO's LMS. We've passed on your feedback regarding mobile usage for your training to our Product Development Team. Many thanks, ELMO Team

Nicole
Senior People & Culture Advisor in Australia
Hospital & Health Care, 201-500 Employees
Used the Software for: 6-12 months
Reviewer Source

Recommend ELMO

5.0 2 months ago New

Pros:

It is very intuitive and once I had used it for a few months I could troubleshoot most issues staff were having.

Cons:

There are a few things it can't do, can't think of them off the top of my head, but I'm sure that is the same with all similar products.

ELMO Software Response

last month

Thanks so much for the review, Nicole! We hope you continue to enjoy ELMO Software. Best wishes, ELMO Team

Nicole
People and Culture in Australia
Veterinary, 51-200 Employees
Used the Software for: 1-5 months
Reviewer Source

New user

5.0 last month New

Comments: The Sales experience was exceptional. We are yet to start using the system although the implementation schedule looks very achievable and workable for our business

Pros:

Intuitive, user friendly and everything is integrated

Cons:

not sure as yet as we haven't started actively using it.

ELMO Software Response

4 weeks ago

Hi Nicole. Thanks for your great review and feedback on your experience with the team so far! We are so excited for you to start using ELMO to help streamline all your HR processes. Best wishes, ELMO Team

Pratik
Security Officer in Australia
Security & Investigations, 501-1,000 Employees
Used the Software for: 2+ years
Reviewer Source

MSS TMS System

5.0 last month New

Comments: TMS system is online platform used for multiple purposes of the employment

Pros:

All feature easy to use and understand. App is easy to operate

Cons:

Home page learning system Careers Performance

ELMO Software Response

4 weeks ago

Thanks so much for your review, Pratik. We hope you continue to enjoy using ELMO Software. Regards, ELMO Team

Frank
Learning & Development Manager in New Zealand
Financial Services, 201-500 Employees
Used the Software for: 6-12 months
Reviewer Source

Great overall quality of platform for money spent with good customer service and support throughout.

4.0 5 years ago

Comments: Centralised HR Platform where we can design, manage and report on the three critical people stages for us in our business, which are Recruitment, On-boarding and Learning.

Pros:

I think the ease of use and implementation of each of the three modules we currently have; recruitment, on-boarding and learning (including course library) is the main benefit for our business wanting to design and deploy learning modules quickly to our employees, but also makes it easier to implement best practice processes for these which improve workplace efficiencies in how we manage our most important resource, our 'people' component. The features and functionality of the learning management system I think are really seamless and useful in getting learning modules quickly and effectively produced for our network, so then we can data-mine on this for reporting purposes and auditing. Having nearly everything automated and available in the end-to-end process of HR, makes it extrememly beneficial for a business to manage the processes and have one portal with all the critical information gathered into. In addition, since the system is a cloud-based software and being client-centric, when we have enhancements to voice, the ELMO Team consider these for future changes and iterations of the platform, making it better and evolving it out for the clients it's designed for.

Cons:

The ELMO Survey tool and functionality requires some further enhancements to be made to ensure that it provides more granular data for clients (e.g. like Survey Monkey's design), as this will assist us in drilling down further with certain users/learners of the portal to see for example, how long and how many attempts they take for completing compliance modules etc.

Kim
L&D Business partner in Australia
Financial Services, 201-500 Employees
Used the Software for: 1+ year
Reviewer Source

ELMO learning is great

5.0 last year

Pros:

User friendly and great after sales support

Cons:

it would be good to be able to assign 'course managers' so that other people in the business (other than admins) can manage attendance of specific training in their business units etc.

ELMO Software Response

last year

Hi Kim. Thanks so much for taking the time to leave us a great review. Your feedback has been passed on to our Product Development team. Kind regards, ELMO

Daria
L&D Manager in Australia
Nonprofit Organization Management, 501-1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Learning module

4.0 3 years ago

Pros:

Ease of use initially, generally the administration of courses etc is easy, the coursebuilder is good too and is getting easier to use with recent updates.

Cons:

More functionality and features for L&D would be great. Better options for pointing users directly to a specific course for sign up. More options for content management and curation within the Learning module.

Vicki
People and Culture Manager in Australia
Human Resources, 201-500 Employees
Used the Software for: 1+ year
Reviewer Source

Easy of People Management

4.0 last year

Comments: All staff that I have had the experience of working with have been extremely professional and helpful along the journey of implementation. Could not speak higher of them as a team.

Pros:

Ease of use and ability to implement product is very high

Cons:

You currently don't have the ability to have two managers

ELMO Software Response

last year

Thanks for the wonderful review, Vicki. It is great to hear about how the ELMO team has supported your organisation through the implementation process. Your feedback has also been passed on to our Product Development team. Kind regards, ELMO

Lincoln
Security Officer in Australia
Security & Investigations, 1,001-5,000 Employees
Used the Software for: 2+ years
Reviewer Source

ELMO work training

5.0 3 months ago

Comments: I have used it for a number of years to keep my learning up to date.

Pros:

its easy and fun to use. I enjoy the interactive aspects. the hover over sections are always interesting to look into. the questions at the end are some times tricky but always informative.

Cons:

it's a difficult question, because its very streamlined and easy to use. i get reminders and updates. i couldn't say i like anything least or more.

ELMO Software AU Response

3 months ago

Hi Lincoln. Thanks so much for taking the time to leave us a review. It is great to hear that you have had a great experience using ELMO's Learning Management System for your training. Best wishes, ELMO Software.

Deborah
Learning Advisor in New Zealand
Banking, 201-500 Employees
Used the Software for: 1-5 months
Reviewer Source

Easy to implement learning management system

5.0 5 years ago

Comments: Improved functionality from previous LMS, automated email reminders and easy to access cloud based system and course builder tool from anywhere.

Pros:

Cloud based meant the system was easy to implement with little support required from internal IT resources. Very intuitive for end users with a clean interface, and most don't need much help to navigate around the system. Great support from implementation team even though it was phone based. Already experienced updates that have improved the functionality which is reassuring with product road map. Reporting really visual and easy to understand especially for managers. Very good value for money.

Cons:

Data migration of learning records very manual but only a one-off pain point. Face to face event management is buried in system so not as intuitive for administrators and little visibility for facilitators that aren't administrators.

Daniel
People and Culture in Australia
Human Resources, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source

Good software

5.0 last year

Comments: Very positive

Pros:

Excellent product- has allowed us to bring training , onboarding and payroll and a Human resource database into one system

Cons:

Document attachment could be larger to allow bigger documents to be saved

ELMO Software Response

last year

Hi Daniel. We really appreciate the time you've taken to provide such great feedback. Your feedback has been passed on to our Product Development team. We hope your organisation continues to benefits from using ELMO's cloud-based solutions. Best wishes, ELMO Team

Andre
Head of Department in Australia
Real Estate, 201-500 Employees
Used the Software for: 1+ year
Reviewer Source

Great Software

5.0 3 months ago

Comments: A very user friendly software that helps with my daily work

Pros:

Easy to use for my employee's performance review

Cons:

I don't have encounter any during my usage

ELMO Software AU Response

3 months ago

Hi Andre, Thanks for taking the time to leave a review. It is great to hear that you find ELMO's Performance Management solution helpful and easy to use. Best wishes, ELMO Team

Shamal
Assistant Engineer in Fiji
Telecommunications, 51-200 Employees
Used the Software for: 1+ year
Reviewer Source

ELMO Feedback

4.0 last year

Comments: Good experience

Pros:

Great management software. Brings transparency to ones performance

Cons:

I did not have any bad experience with this software.

ELMO Software Response

last year

Thanks for the review, Shamal! It is great to hear that you have had a positive experience using ELMO's Performance Management solution. Best wishes, ELMO

Tashi
Intake officer in Australia
Individual & Family Services, 1,001-5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

ELMO user friendly

5.0 3 months ago

Comments: I have no complaints yet

Pros:

Leave management system: Employee can easily have access to their leave balances and apply for appropriate leave with ease. Thats because ELMO shows all the information's.

Cons:

Don`t know yet. So far, I think this is serving my purpose.

ELMO Software AU Response

3 months ago

Hi Tashi, Thanks so much for taking the time to leave a review. It is great to hear that you find ELMO's Leave Management solution easy to use. Best wishes, ELMO Team

Ben
HR Administrator in New Zealand
Mechanical or Industrial Engineering, 201-500 Employees
Used the Software for: 6-12 months
Reviewer Source

Solid product overall

5.0 3 years ago

Comments: Great software overall with strong support. tickets are generally actioned quickly and extra support is always there for urgent issues

Pros:

The Course Builder is a great tool with lots of customisation and its easy to use

Cons:

one issue was with external training as this was very limited for what we need it for. There are heaps of comments about this in the help centre but we haven't seen any improvements yet

Tom
HR Coordinator in New Zealand
Information Technology & Services, 501-1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Performance Management (appraisal)

4.0 4 years ago

Comments: people - very nice to deal with - very helpful
system - overall good

Pros:

ELMO system is very user friendly and people who you will get to deal with are very nice

Cons:

when designing the system to suit your organisation - you have to think of all the possibilities as it is either hard or not possible to change the formatting once go live until maybe you reach your end of year.

Maria
Practitioner Sales Consultant in Australia
Health, Wellness & Fitness, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source

Elmo Software - Never Used Better Software

5.0 3 months ago

Comments: ⭐️⭐️⭐️⭐️⭐️

Pros:

Easy to use and navigate around - on both iPad and computer. Love the home page with lots of options to tap into!

Cons:

Nothing really to mention here… the software system is so easy to use.

ELMO Software AU Response

3 months ago

Hi Maria, thank you so much for your great review. We are happy to hear you are enjoying using ELMO Software! Kind Regards, ELMO Team

Anand
Finance Officer in Australia
Government Administration, 501-1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Overall satisfied with the software

5.0 last year

Comments: Good

Pros:

Ease of use and its comprehensive features are great and user friendly

Cons:

Nothing that I experienced so far. It is well designed and equipped with clear features and options

ELMO Software Response

last year

Hi Anand. Thank you for the review. We're so glad to hear that you find ELMO's cloud-based solutions easy to use. Kind regards, ELMO

Ian
Financial Accountant in Australia
Health, Wellness & Fitness, 51-200 Employees
Used the Software for: 1-5 months
Reviewer Source

Ian's Review

4.0 last year

Comments: It has greatly enhanced my ability to keep track of both my own performance review material and that of my report.

Pros:

Personally I think the performance review functionality is excellent - but also the HR area for tracking/booking annual leave etc is very easy to follow and use

Cons:

I haven't been using it for more than 6 months and so far, no problems. I cannot think of anything that is difficult or unusual.

ELMO Software Response

last year

Hi Ian, Thanks so much for taking the time to leave us a review. It is great to hear that you have had a positive experience using ELMO's Performance Management and HR solutions. Best wishes, ELMO Team