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What Is Adobe Connect?

Communicate your ideas powerfully using Adobe Connect web conferencing software. Securely share presentations and multimedia right from your desktop, and get feedback from hundreds of participants - all using a web browser and the Adobe Flash Player runtime, already installed on 98% of Internet-connected personal computers.

Who Uses Adobe Connect?

Designed for all size corporations and government agencies worldwide to improve collaboration, webinars, and eLearning through exceptionally rich interactions

Adobe Connect Software - 1
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Reviews of Adobe Connect

Average score

Overall
4.3
Ease of Use
4.1
Customer Service
4.3
Features
4.2
Value for Money
4.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Ivan Harris
Ivan Harris
Gender and Development Research Officer in Philippines
Verified LinkedIn User
Government Administration, 51–200 Employees
Used the Software for: Free Trial
Reviewer Source

My Review for Adobe Connect

4.0 3 years ago

Comments: I believe Adobe has yet to improve its software to catch up with some of its contenders in the market. It needs to retain its high-definition video while improving the glitches it has in the past.

Pros:

Like any other video conferencing software in the market, Adobe Connect's user interface is simple and very easy to use. You have the capacity to conduct polls and question-and-answer sessions with ease. The video quality in Adobe Connect is also stunning unlike the leading software in the market.

Cons:

One thing I have noticed in Adobe Connect is the unavailability of a dial-in service, which might complicate users who heavily rely on VOIP to join in online meetings. You cannot even invite users who do not have an Adobe account, which further complicates the entire process. There are also instances that the software glitches when sharing your screen, prompting users to restart the video call again.

Cliff
Manager Wiring Department in UK
Automotive, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

C.Muhindi Views on Adobe Connect Utilization

4.0 6 months ago

Pros:

Adobe Connect streamlines team collaboration and online meetings in one central repository.

Cons:

Adobe Connect requires internet connection to function due to lack of offline access capability.

Brandon
Social Studies Teacher and Curriculum Coordinator
Primary/Secondary Education, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Online teacher using Adobe Connect as virtual classroom

3.0 7 years ago

Comments: After using Adobe Connect for 3 years on a weekly basis, I have a appreciation for its potential as an educational tool, while a frustration with the severe limitations and lack of functionality. I can tell this is a program meant first and foremost as a tool for meetings, and I cannot endorse it as a regular digital classroom until some of the above issues are addressed.

Pros:

Relatively straightforward to use. Allows for stable use of audio and visual communication with large groups. Layout feature makes transitioning between different topics smoother. Downloadable apps allow for the potential for customization. The recording and attendance function make disseminating information easy. Mobile apps allows for more diverse applications. Breakout rooms are an excellent tool for small group learning.

Cons:

Base functionality is extremely limited. Notepods don't even have the sort of text modification present even in e-mails or notepad programs, making them extremely limited in use in a classroom. Most educational tools are locked behind a pay wall. The inability for more than one person to write in a notepod hinders collaboration. Inability to use presenter only area while in breakout rooms causes problems. The white board function is virtually unusable due to poor interface and inability to switch between functions smoothly. PDF files require constant resizing to get to a point where they are readable, and often have lots of wasted dead space. Word Files cannot be shared at all. When screen sharing it is difficult to access the functionality of the room itself. When using link pods, one person clicking the link opens it on everyone else's computer. There is severely limited flexibility when it comes to learning options for a classroom, especially for creating interactive experiences, such as games or worksheets. Private messages cannot be seen by the host, allowing students to talk to each other without supervision creating a risk for bullying and off topic conversation, and while private messaging can be turned off in the main room, it cannot be in Breakout Rooms, and turning off private messaging makes it difficult to provide SPED support to students without drawing the attention of classmates.

Dilak
Senior Experience Designer in Australia
Design, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Adobe Connect: Iconic, Robustious and Full-featured A/V/W Conferencing Program

5.0 6 months ago

Pros:

Adobe Connect streamlines communication in my organization by offering internal communications, audio and video conferencing tools in one place.

Cons:

Adobe Connect for nearly three years now has not posed any bug.

Olanrewaju
National Vice Chairman in Australia
Religious Institutions, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Adobe Connect Review by NVC

4.0 4 months ago

Pros:

With Adobe Connect, I am able to leverage web, audio and video conferencing features which makes it super easy to conduct corporate meetings online.

Cons:

There has never been any issue apart lack of offline access which I personally don’t feel so much since I use WiFi at work and from home.

Temitayo
Senior Executive Officer in UK
Arts & Crafts, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

A/V/W Conferencing Program of 2024: Adobe Connect

4.0 6 months ago

Pros:

I am able to create schedule and invite attendees to join corporate meetings online with Adobe Connect.

Cons:

It requires internet connection to perform even a single task: However, mobile app can send files and sync later when connected to the internet.

Ibrahim
Senior Partner in Australia
Management Consulting, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Adobe Connect: Remarkable Tool for Instant Messaging

5.0 5 months ago

Pros:

Adobe Connect allocates instant messaging, live chat and team collaboration tools in one single integrated repository.

Cons:

It requires internet connection to use Adobe Connect but this isn’t an issue not unless in a remote area.

Austin
Chief Executive Officer in Nigeria
Computer Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

My Overall Experience with AC

4.0 5 months ago

Pros:

Adobe Connect allocates instant messaging, audio and video calls in one place which reduce need for third-party apps integrations.

Cons:

I slightly dislike that Adobe Connect requires internet connection to perform even a simple task.

Divesh
Children Mentor in UK
Education Management, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Robusta A/V/W Conferencing Tool: AC

5.0 5 months ago

Pros:

Adobe Connect allows me to seamlessly connect with peers, stakeholders, friends and colleagues via audio and video calls.

Cons:

It requires internet connection to function due to unavailability of offline access feature.

Grace
Procurement Officer in Kenya
Arts & Crafts, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

My Overall Overview of AC

4.0 5 months ago

Pros:

Adobe Connect enables me to seamlessly collaborate with colleagues and connect with stakeholders via direct messages, audio and video calls.

Cons:

All has been perfect apart from lack of offline access capability.

Shivalay
Finance Business in UK
Accounting, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Perfect for everyone

5.0 last year

Pros:

This app helped me flawless attend my lectures without having to worry about connection issue. I particularly like the app, which means I can not worry about accidently closing a browser tab

Cons:

I have seen a few, very rare glitches, which I have had to load in, but this has never been an issue

Jason
Writer in US
Education Management, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Nice meeting tool

4.0 last year

Comments: Nice tool for real time interaction with team.

Pros:

It can accommodate a large audience without any glitches.

Cons:

So far I have not faced any major issues.

George
MD in Ghana
Information Technology & Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

A friend of students and businesses.

5.0 last year

Comments: Adobe Connect is a true student's companion and friend of businesses.

Pros:

the instruction on how to connect was very easy. I was able to help a friend log into a virtual class session in Canada and how easy it was for a first time user.

Cons:

I have no negatives at present. my first encounter was very cool

Salih
Salih
civil engineer in Türkiye
Verified LinkedIn User
Civil Engineering, Self Employed
Used the Software for: 2+ years
Reviewer Source

adobe Sm

5.0 2 years ago

Pros:

I had never used this product until the pandemic period, but the fact that some lessons continued online and the lessons continued with the ability to watch live and recording through this product showed that the product is very good if it is used actively and functionally.

Cons:

I saw that there were problems in sharing files and annotations. I witnessed that the files sent to a 40-person class could not be forwarded to some of my friends. Also, it's not a bad feature, but I think it would be good to have 2 and 3x viewing formats for faster viewing of recorded videos.

Verified Reviewer
Verified LinkedIn User
Higher Education, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Adobe Connect appraised

4.0 2 years ago

Comments: I have found Adobe Connect to be the best online teaching platform I have used.

Pros:

The ability to create so many different varieties of presentations. What at first seemed to be the complexity of the interface turns out to be not that complex but perhaps its greatest strength.

Cons:

This is perhaps not like least situation. It appears however that now Adobe has almost completed the long transition. The problem as mentioned above was the very difficult task of painting the train while it was running.

Nathan
Nathan
Director, Management Information Systems in US
Verified LinkedIn User
Public Policy, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Robust webinar platform

5.0 6 years ago

Comments: This platform saves us a ton of money vs. in-person meetings. It's good enough to provide an experience that can substitute for most in-person meetings. We also do numerous training sessions with this platform, record them, and make them available to our partners.

Pros:

We probably don't use 30% of the features during any given meeting, but it's nice to have the flexibility of breakout sessions, whiteboards, video conferencing, etc. Most of our sessions are simple PowerPoints uploaded into the room, utilizing integrated telephony and chat for communication. But the system is robust, offering just about anything you could imagine doing in an online meeting. We record most of our sessions, and Adobe offers good tools for editing the recordings, which can then be shared right from Adobe's platform. The pods available in the room allow for document sharing during the meeting, the playing of audio and video files, polling and surveys, and of course screen sharing. The new HTML client means participants don't have to leave the browser to engage in meetings any more, and there is a mobile client for joining meetings via Android or iOS. The admin interface offers branding so you can ensure all the meetings have your company's logo and colors. All in all, it's a pretty slick package.

Cons:

My biggest gripe with Adobe Connect is the necessity of engaging a third party in order to achieve integrated telephony. This should be included. To be clear, VOIP is included. I'm simply talking about the ability of participants to call in to a meeting using a regular phone requires a third party. While it's not enough to make me seek a different webinar platform, it is shocking that Adobe has not addressed this glaring issue. The only issue I have with the platform is playing long videos during meetings never seem to work, and it has forced us to all but exclude video from our presentations.

Adrian
Adrian
Instructional Designer in US
Food & Beverages, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

A No-Frills Online Meeting Tool

4.0 5 years ago

Comments: Overall Adobe Connect was an acceptable tool, but I preferred the look/feel of WebEx and GoToMeeting which seemed a bit more modern. For an individual account, I prefer Zoom but haven't experienced that as an enterprise tool so I don't truly know how it compares. The few times I did need user support as an admin for Connect, I had a heck of a time trying to track down a live human being - it was not easy getting help until we threatened to cancel our subscription. I probably wouldn't be quick to recommend this tool since there are so many alternatives out there these days.

Pros:

Connect has a very simple structure of pods that can be turned on or off, depending upon the features you'd like to have available for your meeting. Some examples include chat, drawing, video, screen sharing, polling. The user interface is extremely easy to manage, and I used to train college faculty to use this for offering online classes and lectures - 95% of the time there were absolutely no issues. It is easy to learn, easy to use, and meetings/webinars can be recorded for later viewing.

Cons:

From an administrator perspective, the admin console for this tool was very outdated. Each user had a folder, within each folder was a series of links for old meetings and recordings. It was complex enough that we opted to have admins manage meeting room creation for all users because it just wasn't very intuitive. The pod look was already a bit outdated when I stopped using the software a few years back, and there were some limits in terms of how many people could be sharing their webcams at once. Also, we found that if more than 2-3 people had their microphones active, there was a lot of feedback, so we always told people to mute everyone unless they absolutely needed to hear participants.

David
David
Software Engineer in US
Verified LinkedIn User
Semiconductors, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Versatile solution to streamline communication

5.0 3 years ago

Comments: Adobe Connect permite organizar el trabajo colaborativo, proporcionando una comunicación interna altamente efectiva.

Pros:

It has advanced chat functions that allow you to create groups, use messages and notifications to send to your contacts. It allows quick simple selection surveys to better identify user preferences. It is easy and very useful to share PDF files on the screen with participants. It is very easy to create interactive content and present it in virtual classrooms.

Cons:

It has presented problems to play long videos and when you are a new user it is necessary to document yourself well to take advantage of its full potential.

Ahmet Fatih
Ahmet Fatih
Instructor in Türkiye
Verified LinkedIn User
E-Learning, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Collaboration with the audience must be easier

4.0 4 years ago

Comments: We have been able to meet with our students.
We would expect an improved UI design, easer to use icons and tabs both for the students and the presenters.
It looks primitive when compared to other popular applications. (Zoom, Tandem, Meets)

Pros:

Adobe Connect features specific sections for notes, easy surveys, screen shares, and document uploads which are really cool if you manage are planning to lecture with little interaction with the audience. You can present your work, get audience opinions via polls and sketch on the shared files.

Cons:

We have been using the program since the outbreak of Covid19 around March and the overall concern of many of the teachers is that they cannot indulge the students into the meeting. The reasons stated (and I also experience) are: students have conncetion problems starting the porgram, they log off when trying to activate mic or camera, once the voice is activated you have to wait some time to hear the student as the system activates and lets him/her heard by the others. Overall, this pai program makes me (and the other personnel) feel that the free version of other programs (Zoom maybe) works better for video conferencing and collaborative teaching.

Michael
Michael
IT Analyst in US
Verified LinkedIn User
Consumer Goods, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Exponentially improves collaborative work

5.0 3 years ago

Comments: Adobe Connect offers all the tools used today to keep teams communicating effectively. It is a really useful platform that you need for your business.

Pros:

It has an elegant simplified interface that allows you to focus on common places of work. It allows video meetings with high quality. A whiteboard can be created and used to dynamically share and display information. Chat provides the ability to communicate and share content in real time.

Cons:

This is a very complete and efficient platform. So far the only downside is the simplicity of some of its features.

Samson
Samson
Sr IT Analyst in Canada
Verified LinkedIn User
Financial Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Need major updates to successfully move away from Flash

3.0 5 years ago

Comments: Given that Adobe is such a well-known company, Adobe Connect is certainly not it's top product. Unless you have some history with Adobe, if you are new to Web-Conferencing software, you certainly should look elsewhere.

Pros:

Adobe Connect does not have a rich history, at least compare with WebEx. As an Adobe Product, it relies heavily with Flash when it first introduced. It was fairly successfully at the beginning. It's a very common training tools, and that was how I started using it. We used it for training sessions, attendees can interact with various aspects of the program and with each other.

Cons:

As Flash is dying, Adobe is in need to make a major move to get off from Flash. However, the new product is not s successfully as the original Flash version. During the current pandemic when web-conferencing software is most needed, there is a lot of downtime. The issue is can be capacity of its server. Subscription is also an issue. You have to deal with retailer instead of directly with Adobe. Also, there is only Annual subscription and lack a shorter term. If you need to host >100 users session, be aware. Although it is dorable, license and technical are both need to be worked out first

Kelsie
Kelsie
Training and Communications Coordinator in US
Verified LinkedIn User
Retail, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source
Source: GetApp

Decent for smaller groups

3.0 3 years ago

Comments: While the core of the program was good, it just wasn't built for the number of people I had using it. If you are in a large company, I would go with Adobe Captivate Prime instead.

Pros:

Connect has a lot of features that are helpful, such as completion reporting, courses that can be grouped into curricula, and bulk uploads to add users.

Cons:

There is no bulk way to remove users, so you have to go one by one. The interface looks outdated, and adding courses to different catalogs is difficult.

Cathy
Cathy
Facilitator and Consultant in US
Verified LinkedIn User
Nonprofit Organisation Management, Self Employed
Used the Software for: Free Trial
Reviewer Source

Adobe Connect is Not For Me!

3.0 5 years ago

Comments: Very poor experience. Here is an unedited cut-and-paste message from their customer service team: Hi cathy, For Adobe connect concern only you need to contact in that number they will help you with the information if issue is not resolved please contact us back with the same case reference number we will help you with information.

Pros:

As a presenter, when someone else is hosting a webinar, I have found Adobe Connect easy to use. I have enjoyed the various features and the way the set up looks when I am delivering a presentation. It's clean and seems to provide a good experience for attendees.

Cons:

I tried, really tried, to create an account and use this system so that I could offer webinars to clients and potential clients. I am not really tech-savvy but I am not stupid either and I have always been able to learn new systems and make them work for me. Not this time. I needed customer service to set myself up as an admin. I watched quick start videos and tutorials, read user guide materials and even took a live demo. Nope. All of it was so far over my head I could not process what they were saying. When I reached out to through the sales staff they made it clear they were not interested in my business. They want big companies with IT departments, not sole proprietors trying to help nonprofit organizations.

Ray
Success Manager in US
Used the Software for: 2+ years
Reviewer Source

I use to sell Adobe Connect...Best Reliable Conference Platform on the Market

5.0 8 years ago

Comments: This was the best conferencing tool. Sold it and used it daily.

Pros:

You can customize your conference room depending on how and what you want to share. There are pods within your conference room which allows you to have a document sharing pod, a video sharing pod, a chat pod, survey pod, etc. To many to name. You can host one on one as well as one to many(Events). I use to train clients on this tool and the feedback was always positive. The interface dashboard is very is to navigate while in the meeting because you can show only what you what your audience to see. This allows you to pull documents, presentations and videos in the meeting on the fly. You can also record your meetings and send out recording that can be tracked to know if the recipient viewed the recording and or forwarded. There are way to many pros to name. The company I worked for was a conferencing provider and we sold partner products...WebEx, Microsoft, etc and Adobe Connect was always ranked high. One other pro...there is no download to join a meeting, you click the link and you're in. Ever tried to join a meeting and have to wait for something to download on your desktop before you enter - headache.

Anais
Anais
Quality Auditor in Venezuela
Verified LinkedIn User
Used the Software for: 6-12 months
Reviewer Source

A high quality web meeting room

5.0 7 years ago

Comments: It is the best option in the market to make videoconference rooms where work team meetings can be held that for one reason or another are not located in the same physical space

Pros:

The inclusion Adobe Connect to the consortium where I work has been one of the best decisions taken by the Department of Informatics, and this I say, because the previous solutions we had to communicate in video calls and video calls were very poor and did not offer all the benefits offered this software. On the one hand, this software is excellent because you can create conference rooms with a personal key that allows controlling access to users, giving you higher levels of security. On the other hand Adobe Connect offers other elemntos for the interaction in the room that are very interesting as they are, notes, private chats and group chats, shared files and videos, which increase the interaction between the different participants of the room. And finally, one of the greatest benefits that Adobe Connect has and that makes it one of the best is that it can be used in tablets, smart phones and IOS.

Cons:

For the amount of benefits that the software has, it tends to become a bit sophisticated, needing medium knowledge in the computer area to use the software at its maximum capacity