SAP Business One Reviews

4.2 (215) Write a Review!

About SAP Business One

Increase control over your small or midsize business with SAP Business one - a software designed to grow with you.

Learn more about SAP Business One

Pros:

Possibility to make your own addons to customize the ERP program. Drill down arrow buttons are very user friendly.

Cons:

Hard to be an expert, takes one year to kkow almost everything in just one module.

SAP Business One ratings

Average score

Ease of Use
3.9
Customer Service
4.0
Features
4.3
Value for Money
4.0

Likelihood to recommend

8.0/10

SAP Business One has an overall rating of 4.2 out 5 stars based on 215 user reviews on Capterra.

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Rom Rulida
Rom Rulida
Marketing Funnel Specialist in Philippines
Verified LinkedIn User
Used the Software for: 2+ years
Reviewer Source

Easy to use with almost complete functionality

5.0 5 years ago

Comments: Easy-to-use ERP System with not-so-complicated functionalities.

Pros:

SAP Business One is an ERP System that is designed for Small and Medium Entities. With a highly interactive Graphical User Interface (GUI), it allows users to easily navigate the system within a few minutes of using it. Another good feature of SAP Business One is how it divided the different business functions by modules which allow a point-and-click capability to users. Unlike its more complex counterpart, SAP All-in-One, SAP Business One removed the need to use T-codes which is a huge advantage for users who are not particular in memorizing hundreds of codes to process transactions. With that in mind, SAP Business One still covers almost all of the fundamental business process of entities along with the capability to be customized using Table and Fields Management Queries.

Cons:

Considering that it is an ERP Software, the adaption of Generally Accepted Accounting Principles is not fully maximized. Users that are particular in accounting might notice that some of the journal entries are not in accordance with the applicable standard in their country. This is due to the fact that there's only a limited option when it comes to the Chart of Account to be used as well as the customization of accounts.

Maddie
Maddie
System Administrator in US
Verified LinkedIn User
Information Technology & Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

An easy to use, small ERP for most enterprises

4.0 8 months ago

Comments: Everything in one convenient location. It is not difficult to find items if you have a clear idea of what you are looking for. Strong controls throughout the organization. The management and running of the business, the variety of services it provides, and its compatibility with other software all come into play here.

Pros:

SAP Business One is a very comprehensive piece of management software. It integrates everything in real time, from customer relationship management to after-sales care, as well as accounting and project management. The potential for B.I. on board are also quite fascinating to consider. A sturdy and dependable instrument.

Cons:

It is possible for there to be an excessive amount of complexity; locating a particular report or document may require a number of steps, and the level of detail may be excessive for straightforward reporting.

Khadir
Cloud Engineer in India
Information Technology & Services, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source

Best Business solution

5.0 last month New

Comments: Excellent solution for enterprise management software requirements.

Pros:

We have a great features with this product. And we have successfully integrated with our existing business solution SAGE ERP as well. Yes we do implement in awscloud as well.

Cons:

If Inventory management and cost control with a single module that will he good thing . Yeah during intigration with Existimg SAge we feel like difficult but it's manageable. Nothing to worry.

Verified Reviewer
Coordinador de tesorería in Venezuela
Verified LinkedIn User
Used the Software for: 2+ years
Reviewer Source

Overall my experience has been good but I would expect much more from this software

3.0 5 years ago

Pros:

I usually use the bank management module is very friendly when creating seats and visualize movements in bank, to register suppliers or customers is great because it links the information of the RIF directly with the seniat platform so there is no error at the time of creating a new client, what I like about the system is that it is not integrated like others that have an administrative system and another accounting system that has it all in one single and at the moment of making a record they can be visualized in the reports .

Cons:

What I liked the least about this software is that it does not have the necessary support by the company that implements the system, they do not have timely answers to some questions which makes it difficult to work, on the other hand when creating seats if There was an error in the project if you let the change, however, the same thing does not happen with the distribution rule. I feel that it should not happen because it does not cause more impact, as it would be to modify the amount and / or the date of the seat.

Marco
Marco
IT Administrator in Ecuador
Verified LinkedIn User
Retail, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

A Good Tool To Do What is Required

5.0 4 months ago

Pros:

It manages and regulates various functions, including accounting, inventory, purchasing, sales, providing invaluable assistance to the sales department as it helps to control the sales process from orders to control customer visits, also allows you to keep track of expenses, quite nice to use as it offers many opportunities.

Cons:

To use its full potential it lacks flexibility to choose the modules or functions you want or need, any information needed must be entered manually without being able to automate it.

Mehool
Mehool
Senior consultant in India
Verified LinkedIn User
Information Technology & Services, 5,001-10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

SAP BUSINESS ONE

4.0 3 years ago

Comments: it was good , our day to day financial and procurement activities were able to managed and reporting was made easier

Pros:

Sap business one gives vast range of options , benefits and operations for low cost and for Small/medium enterprises , so that they can automise and digitise their business or moved up from other sources such as Tally etc

Cons:

the Fact there are lot of different licenses for Business one which restricts the features you want to use it or apply to your system

Verified Reviewer
Manager - IT in Sri Lanka
Verified LinkedIn User
Banking, 1,001-5,000 Employees
Used the Software for: Free Trial
Reviewer Source

Alternatives Considered:

Run Your Business with SAP Business One

4.0 last year

Comments: As an IT person, implementation and user level management is much easy.
Also bit difficulty to trouble shoot HANA DB errors.

Pros:

SAP Business One financial reporting is supper fast and we can customize those as we expect. Also the implementation process too easy and user friendly. Finance Team is much happy to work with SAP BO.

Cons:

With so many options, beginners bit confused to understand, How ever while working with SAP BO every things can be managed. SAP BO License cost is bit high than other solutions.

Victor
Victor
CEO in Spain
Verified LinkedIn User
Marketing & Advertising, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

A SAP solution to rule them all

4.0 last month New

Pros:

It integrates seamless with other SAP solutions; so for a corporate and big companys, probably it's the best robust, reliable, compliance solution.

Cons:

If you are well versed in the IT world, probably all your reluctancy to enter in a SAP solution is true. The same goes with SAP Business One. Probably there are better options for each of the areas that SAP Business One covers.The setup process could be overwhelming.

Mayank
Officer in India
Banking, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source

Best ERP for mid sized organisations

4.0 4 weeks ago New

Comments: The product can be customised by wap of implementing addons

Pros:

This is one of the best ERP solutions to cater most of the business requirements across all sectors of organisation.

Cons:

The product once deployed on premise has some performance related issues when additional add ons are created

Verified Reviewer
Data Analyst in Spain
Verified LinkedIn User
Banking, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

recommended, complete application

5.0 last month New

Pros:

integrated system, financial, control and management, sales, purchases

Cons:

it is an app that needs to be updated every few days

Don
President in US
Management Consulting
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

12 year SAP Business One veteran

5.0 8 years ago

Pros:

SAP pours a lot of R&D into this product. I have worked with it for 12 years - as an implementation consultant. Its capabilities, performance and reliability has changed dramatically during this period. Technologically, it is head and shoulders above the crowd. The capability to tailor the product and features to meet a customer's requirements is outstanding. The ERP functionality is complete - from accounting to service functions, to distribution and manufacturing functions. It comes with mobile apps available as part of the system. Dashboards are included with the system. Functions such as email alerts, approvals and workflows are embedded in the product. I also develop add-ons for SAP Business One. The software development kit (SDK) provided by SAP makes 'add-on' functionality 100% transparent to the user - they don't know which screens or popups are SAP's and which are the add-ons. And there are hundreds of programmers available to produce add-ons.

Cons:

SAP Business is complex to install. It takes a staff of people with up to date IT experience to perform the install. It's not a long process (8 - 10 hours), just complex.

William
IT Admin in El Salvador
Chemicals, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source

Driving important changes in your company with SAP B1

5.0 2 years ago

Comments: SAP B1 has been able to give a significant boost to operations within the company. Practically going from basic controls to more complete controls, visualizations and traceability of operations is something that is basic that every company should have. But it is key that the company is clear about its internal processes and where it wants to go.

Pros:

SAP B1 allows companies to make an evaluation of each of the processes and to improve them in the best way. SAP B1 can become a great ally of the company for the control and management of the processes.

Cons:

It is important to note that what an ERP software cannot do or does not adapt to the company's model does not mean that it is not good. For this reason, it is important that companies that decide to implement SAP B1 do a prior process analysis to know how the company is doing and compare it against SAP B1 and in this way the best decision can be made about which ERP to implement.

Ryan
Staff Accountant in US
Accounting, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Very powerful ERM

5.0 2 years ago

Comments: Overall, I am satisfied with SAP and I would recommend it to anyone.

Pros:

SAP is an incredibly powerful ERM tool. We use it to manage all aspects of the business from the beginning creating quotes all the way thru to paying our bills, invoicing the customers, and receiving incoming payments. We also use it to create our financial statements and manage our assets. SAP also has the ability to track and manage inventory though this is a function we do not use as we do not have inventory. Lastly, it can also be used to create your own queries allowing you to slice and dice your data any way you see fit. Of course, you can always export this to excel and do as you see fit with the data there.

Cons:

There is a bit of a learning curve with SAP. Some of its functions are not very intuitive. Also, the interface could be a little more appealing.

PHILLIP
CHIEF OPERATION OFFICER in
Computer Software, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

REVIEW OF SAP-BUSINESS-ALL-IN-ONE by Ehinmero Phillip

4.0 5 years ago

Comments: The training is very useful as it gives more edge over other ERP. If you can work with any SAP products, other ERP Software will not difficult to understand and navigate.

Pros:

1. It allows for future expansion of different organisation's operations as more features can be deployed to improve operational efficiency. 2. It guides users to make use of best general accounting accepted principles while performing their functions. 3. It reduce time in executing jobs and increases efficiency in project execution. 4. it is very user-friendly if well understood with in-depth training. 5. It synchronise seamlessly with Microsoft Office products such as Outlook, Excel, and Word.

Cons:

1. It make use of specialised alphanumeric figures there making it very difficult to set-up by users of other ERP softwares. 2. It is not cost efficient for companies of unstable financial status. 3. Its installation is difficult for non-IT expert as it obeys the OSI layers: Application, Database and Network. 4. The distribution per use is not really flexible compared to other ERP Software.

Burak
Burak
Accounts Payable Analyst in UK
Verified LinkedIn User
Consumer Goods, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Good for big companies

5.0 3 years ago

Comments: We designed a new vendor master data management system with SAP Business One and got awarded in 2019.

Pros:

Every action that was done by users are saved and cannot delete anything which is good for checking the whole picture. Also can be accessed by many users in many different countries at the same time and gives vision for everyone and no mistakes on calculating taxes, rates, pricings etc.

Cons:

Hard to be an expert, takes one year to kkow almost everything in just one module. And management reporting is the only weakness and needs to be improved.

Verified Reviewer
SAP B1 Consultant in Kenya
Verified LinkedIn User
Used the Software for: 1+ year
Reviewer Source

SAP Business One will offer you total value for your money

5.0 5 years ago

Comments: SAP Business one if a very efficient ERP system for small l and medium-sized businesses. The biggest benefit I got from the software is the reporting module which offers reporting capability to pretty much aspect of the business.

Pros:

What I like most about this software is the business reporting capability. The software makes it easy to generate financial reports. The other thing about this software is that is it an all in one solution to small and medium sized business. The all important modules like the finance, sales, purchasing, banking, accounting modules are all integrated in the software.

Cons:

The only con about the software is that it is that the licence is a bit expensive for some small businesses to afford.

Verified Reviewer
Sales Manager in Kenya
Verified LinkedIn User
Information Technology & Services, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

Review on SAP Business One

4.0 4 years ago

Comments: SAP B1 is a good ERP system to use for Small and medium size companies. It has flexibility to expand in future.

Pros:

Its a 360 degree visibility about the operations in the organization. It is well integrated solution for all the departments. From Finance to Sales to Manufacturing, production etc.

Cons:

Its HR module is not all country ready and production module is not for very complex manufacturing. But can still sort it with their Add On solutions.

Kristeen
Administrative Asst in US
Oil & Energy, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Not for lazy people

4.0 3 years ago

Pros:

SAP is my baby. As an Admin Asst, it made my job so much easier, competent, organized and effective, because it does everything for me from procurement, accounting, job cost assignment, even following up approvals with the top management! I can no longer go back to old school after SAP.

Cons:

I guess the only thing I like the least is when everything you do is in SAP, you can't really do any work.

Joaquin
Financial Analyst in Chile
Accounting, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

SAP. Vital to the day to day work.

4.0 4 years ago

Comments: I would had someone familiarized with the software before buying SAP, but otherwise, its almost risk free.

Pros:

The amount of work time and workload SAP reduces its staggering, we would had been overwhelm by work otherwise. It streamlines information. its one in all application so you dont need any other kind of software unless you require some specified function.

Cons:

My only Con with the software its entry level knowledge required to use it to its full potential. Granted, there is material online and their technical support is top notch so everyone can learn.

Luigi
Business Intelligence Consutant in Italy
Computer Software, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

A complete & easy ERP suite

5.0 5 years ago

Pros:

SAP Business One is the "little brother" of main SAP ERP, but it has nothing less of the big one. In addition it's easy to implement and use and also with an effordable price. All the business areas are well covered as per the "big brother".

Cons:

Support in my opinion, can be improuved; there are too long queues for having an answer from local/remote support.

NELSON
NELSON
Consultor SAP Business One - Inteligencia de Negocios in India
Verified LinkedIn User
Used the Software for: 2+ years
Reviewer Source

SAP Business One is the best ERP for any size companies.

5.0 5 years ago

Pros:

The key is the implementation and SAP Business One will be the best tool in your work, all kind of transaction have a traceability and you have your information on time. I like SAP Business One.

Cons:

NO cons with the provider, No cons with SAP Business One, the real problem is with the people that want to made the old procedures in a new tool with the bests practices.

Mahesh
Sales and Marketing Engineer in India
, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Excellent for big scale organization

5.0 4 years ago

Comments: I honestly liked this software. This is the best ERP you could get. The support from the developers is awesome.

Pros:

Easy to use all the commads. Online features for ARN and PO acceptance. Easy to track records all purchase orders and order acceptance.

Cons:

It's a little bit costly compare to other but you will Gest best features in this. It's hard to understand for beginners.

Ailyn Mae
Finance Associate in Philippines
Accounting, 501-1,000 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

SAP anywhere for small to medium businesses

5.0 4 years ago

Pros:

The accessibility of the product is one of the features that this product can be proud of. you can easily access it through mobile phones. it is also im connections to SAP HANA. an accurate application for inventory and sales.

Cons:

This product have so much features thats helps the company to succeed. it is quite expensive but worth it.

Parashuram
Administrator in India
Management Consulting, 51-200 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

Recommend for large scale industries

4.0 5 years ago

Comments: Coming to cost, price is too high but valu for money as I mention I the title, it’s recommended for large scale businesses

Pros:

Functionality and data synchronisation is awesome, suits for all type of businesses activities, managing vendors, processing purchase orders and tracking of payments and receipts are appreciable.

Cons:

Come to taxation part, as we know every country has the different taxation methods, SAP will handle based on the location of the business, consolidation will not take more time.

Donald
Ops Mgr in US
Used the Software for: 1+ year
Reviewer Source

Wide functioning program with numerous options

4.0 5 years ago

Pros:

Extensive processing capabilities and the ability to customize to your home screen view and use. File access and data storage can manage most any application.

Cons:

The system is not intuitive, locating either what you need or are looking for requires training and system understanding. Most any relevant reports must be either written or programmed. Some of the canned reports can be used, but lack details for your business metrics.