Opiniones de FreeAgent

Makes bookkeeping easy for a novice, and still keeps an accountant happy

Comentarios: Saves me a whole lot of time, and helps me keep clear records for my accountant.

Puntos a favor:

At the moment it's free through my business banking account - I tried it because of this but it would definitely be worth paying for. I am relatively new to running a business and the software is very intuitive for a novice. My accountant is pretty happy with it too, so that's a big thumbs up! It makes invoicing and payment of exenses very easy, and is great for keeping track of money coming in/out and keeping an eye on invoices due for payment. Payroll is incorporated (you can file it with HMRC through FreeAgent or let your accountant do it separately). I also like the fact that it reminds me when my corporation tax and annual accounts are due. In a few clicks I can see my profit & loss account and my trial balance as well as spend in the different (customisable) categories. Really helps me keep on top of everything. The Android app is also great for reconciling payments and recording expenses on the move. The help files are fantastic, and the clear accounting descriptions and explanations make them a great resource for a small business even if you don't use the software.

Contras:

Exporting information is a bit tricky in some areas - you can get a pdf out quite easily but an xls or csv would be more useful (you can export the entire company dataset as a csv, but not filtered individual elements such as unpaid expenses or balances within individual accounts). In some cases you can get round this by cutting and pasting, but it's a bit fiddly. Exporting all company data does not export attachments - so you need to keep a separate copy of scanned receipts etc outside FreeAgent. It is one of the more expensive cloud accounting software packages out there, but I have looked at a whole range and you can't beat the functionality, so that's what you are paying for I guess!

Affordable accounting software; good but needs a few tweaks to be great

Comentarios: Clients who have made the transition can be viewed on one dashboard, and makes managing client records much easier.

Puntos a favor:

Very easy to onboard clients; Linking bank accounts through open banking is straightforward and facility works well; Simple user interface makes it easy for novices to use; Very good customer support; Can be had for free of you use and RBS group bank account including Mettle; On the go invoicing is nice for some business as well as the expense logger

Contras:

Not as flexible as some accounting packages; a few of the facilities are still a work in progress and you need to do a workaround

Invaluable software

Comentarios: Very nervous at the start but great account manager and patient support team have been a massive help

Puntos a favor:

Easy to use. Easy to find what I want. Brilliant support

Contras:

There must be a downside but thankfully I have not found it yet

Painful to use, Clunky and not great

Comentarios: Using the software was very awkward and restrictive. I lost confidence in it very early on.
My experience has been years of utter frustration.
Regular promises of fixes and upgrades never materialised over the last 3 years and despite sticking with it, and getting the software for free, I ended up having to opt for better software.
Customer services are quick to respond but they tend to misinterpret your issue. Their idea of helping is sending you a link to a long drawn out document that frustrates you even more than the original issue. Most of the issues can't be resolved by sympathetic customer support reps because they are hard-coded into the software as basic incapabilities.

Puntos a favor:

It's a Scottish company, albeit taken over by an anti-Scottish UK bank. Customer services are relatively quick to respond but don't often understand or resolve your issue. They do send you a Monday motivator which is useful. It's now free if you bank with RBS/Nat West, but I'd rather not bank with either and even at £0 it's not worth it. I'd rather pay for a decent software and save the cost of hours of inefficiency and extra accountancy fees later.

Contras:

It is very clunky and awkward to use. It is very expensive for what it is and definitely not even worth using for free. Several essential basic functions are missing and it is very restrictive/prescriptive forcing you to work their way or not at all. Customer services regularly have to fudge "workarounds" to fill the gaps in FreeAgent's basic functionality and often these "workarounds" make more mess than doing nothing, leaving you with more to pay your accountant to fix it. FreeAgent does several things in very unusual ways and then doesn't allow you to fix them. Payroll does post journals into your ledgers but even the best accountants can't make any sense of them. This software tries to be all things to small businesses giving tools that quite frankly are dangerous to unqualified accountants. It allows you to do your own VAT, Corporation Tax and Self Assessment wrongly, without any tax planning advice which could cost you tens of thousands of pounds in VAT/tax that isn't due, not to mention HMRC penalties etc. I know of several clients who have overpaid an absolute fortune and had seriously damaging run-ins with HMRC as a direct result of trying to DIY using this software. Buyer BEWARE!!!

Accounting Simple & Affordable

Comentarios: Great experience, would definitely recommend to small businesses and freelancers!

Puntos a favor:

It's very user friendly. It's great for freelancers or small businesses that do a lot of their own bookkeeping and accounting. It simplifies things in a way to make it easy.

Contras:

The simplified software is great for basic transactions, but sometimes it would be better to have more customisation. There are fixed categories of expenses, so you can't create a custom one.

Freeagent - simple and reliable accounting

Comentarios: Freeagent covers all our accounting and invoicing needs very well. We have tried one of the leading alternatives but came back as we were so pleased with it.

Puntos a favor:

The billing and invoicing functionality is a key feature of the product and works very well. They send a Monday motivator email summarising your agenda for the week on Monday mornings. This includes items such as unbilled hours logged, payments to approve and bills to chase or pay. MFA is supported for increased security.

Contras:

There are few things that I don't like to be honest, the only one that can be annoying is the bank feeds can sometimes be a little slow to show items. A manual refresh option for bank feed data would be useful.

Highly recommended

Puntos a favor:

I got access to this software FREE of charge through banking with RBS. Having previously used Xero for our book-keeping, I found it had the same great functionality but a much slicker design. It's simplicity and ease of use is the best thing going for it.

Contras:

Had some issues at the beginning with connecting our bank feeds but this was sorted out quickly by the team at FreeAgent - can't think of any real faults with the software.

Free for NatWest Business customers, very straightforward accounting software for small business

Comentarios: All positive - occasionally have to try and work out how to do something, but customer support are very good and responsive if you get really stuck. For someone who would struggle with the accounting side of running a child's piggy bank, FreeAgent is worth its weight in gold!

Puntos a favor:

It basically does all the required accounting without having to pay for an accountant to do it for you. The biggest benefit when it comes to tracking business tax and completing a tax return as it pretty much does it all for you.

Contras:

Sometimes it's tricky to work out how something works and you have to go and get help from customer support, but this may be more user incompetence than anything wrong with the software!

Overall

Puntos a favor:

Overall experience is good. It allows to better organised both my bookeeping but as well my employee work due to its usability. Love as well the API integration that allow me to create custom analysis.

Contras:

Too much focus on UK client. We are an Italian company and some of the functionality available for UK are really complex to achieve for us and required workaround. Billing only in 1 currency is crazy, why do you have invoice in multiple currency but billing cannot be done? It should be a simple addition to make but it has been year that people asked for this and still not implementation. Country specific payroll. Although I am aware it will be impossible to enable payroll for every country out of the box why don't allow customer to customized the payroll functionality to meet payroll requirements or add important deadline for taxing purpose. Even the export functionality can be improve and should be added to every areas from timesheet to bill, from invoice to expense with filter that allow you to specify the data you want to export. VAT calculation for Intrastat - due to the internationalisation of business should be easier to export only bill and invoice that are related to country outside your normal business area. What about language package? Again if not possibile provide an LDK that allow client to customize the interface.

Convenient accounting software

Puntos a favor:

The deal they have with banking corporations enables you to access their service free of charge and provide great ways to link services and provide an accurate representation of profits and loss.

Contras:

Its not Simple enough for beginners, but it take time to learn that's why they say it's helpful to have an accountant but other than that there's nothing negative to say

Essential accounting software for any growing business

Puntos a favor:

We've been using Freeagent for over 5 years. In that time frame my company has grown from being a sole-trader to an incorporated limited company with employees. To say that Freeagent has helped facilitate that growth would be an understatement. We now use Freeagent for our VAT submission (saving us £200pq accountants fees), Payroll (saving us £10pm per employee), Sending out client estimates/invoices, and what we originally bought it for... Book keeping and accounting. We have Freeagent connected to our bank feeds, meaning we are only ever 24hrs out of date with our live bank accounts. This is now a common practice with similar software, but for us it came just at the right time. Their team of inhouse accountancy experts is also an incredible resource that we use around once a quarter, or whenever something new crops up that we might need some help with. We still use the skill of an account for filing our end of year accounts, but we could even do this with free agent.

Contras:

The one thing that has been a niggle like a tiny pebble in your shoe, or scratch on the roof of your mouth, is that you cannot send a remittance! Many people have requested this functionality but it has largely been ignored by the freeagent team. I have no idea whether it is a technical or philosophical reason they've just not engaged with it... If they did implement this functionality it would pretty much make it perfect for my companies needs.

As an event planner, it makes me happy to use FreeAgent because of easy access.

Comentarios: Estimates and proposals
Invoice templates
Simple payroll and automatic back feeds
Tax timelines (you'll never miss a deadline again!)
Self-assessment tax return filing
Unlimited users and transactions
Support accountants are available to answer any questions
First 30 days are free, I was excited about this and I was very happy about this.

Puntos a favor:

Cheap depending on your business needs or the size of the business. Famous for its incredible invoice templates Shows your real-time profit position and it automatically updates your accounts. Cloud-based, so there is no software to download or install The interface is very friendly and lovely.

Contras:

Online help, known as My Business Works Support has been known to be rather unhelpful and excessively rude Tends to receive bugs or glitches that often take time to repair, if fixable at all Even though this program offers Multiple Currency options, the proper support for this feature is seriously lacking Not very quick with software updates (some have been waiting years for new and desired features)

The only accounting software I would use

Comentarios: I use Freeagent to run my entire business- to invoice and to monitor missing payments, to file both my tax and vat returns, its an incredible tool for my business

Puntos a favor:

Great customer support- all from trained accountants in the UK that are able to walk you through any problems you might encounter when doing you tax and vat returns

Contras:

None- inpeciable and consistent service at all times.

Great for Freelancers

Puntos a favor:

FreeAgents offers a lot of features for a very low price and the customer service is good also. I have used them for 3 years and there are other programs that may be a little better, but they are also a lot more expensive.

Contras:

I wish that recurring billing was a little easier and the number of integrations is good, but it does not integrate with one of my core programs which is a bummer.

Easy to use accounting software and a great mobile app

Comentarios: I found FreeAgent easier to get my head around than other accounting software, both desktop and cloud, that I'd used in the past. I did have to call support a couple of times but I got straight through and they were a pleasure to deal with and sorted all my issues impressively well.

Puntos a favor:

FreeAgent is great in January when I can file my tax return directly to HMRC. The form is also filled with data I've entered throughout the year so self assessment time is pretty hassle free, which s unusual for a freelancer. I've just started using the mobile app and find that this is really is good too. I can take care of all the day-to-day stuff, like explaining bank transactions and entering mileage, when I'm out and about on business to stop it mounting up.

Contras:

The mobile app is really great, but doesn't yet have the same in-depth functionality as the desktop app.

Simple, may to use and already used by out acceptant

Puntos a favor:

Simple, lightweight and just does exactly what you require from a accounting tool. Interface is easy to navigate and there is a very low learning curve. I would recommend this tool to small businesses / freelancers.

Contras:

Doesn't integrate with newer online style bank accounts for automated feeds at all. (e.g. transfer wise bank accounts) . Sometimes doesn't recognise recurring bank transactions meaning it takes longer to explain

Took the worst part of owning a business and made it almost fun

Puntos a favor:

The end to end connectivity. Booking time spent with a client turns into an invoice turns into a payment at the bank - and all this is tracked. What used to take hours in excel is all at a glance in FreeAgent.

Contras:

I wish that there was a way to use their time tracking module as a separate product. I no longer run a business but would love to use their time tracker with my team at the larger org I now work for.

Brilliant

Puntos a favor:

I love free agent. It makes invoicing, book keeping and automating reminders very easy. It's also very easy to modify your invoice designs. Customer support has always been good on the few occasions I've needed them.

Contras:

I'd like to be able to do reports on a monthly basis rather than the preset options. Little bit more expensive than it's rivals.

High quality accounting with unparalleled ease.

Puntos a favor:

Ease of set-up Complete flexibility Integrates with my banking transactions automatically (Barclays) Automated explanations, and complete the rest on my iPhone app - on train, in bed etc! Superb reports fit for any accountant, better than many! Invoices look amazing and the automatic chasing / thanking clients for payment is a delight Self assessments completed in a doddle - and for free as part of our subscription.

one of the best to accounting software in the market

Puntos a favor:

Functional and a UI really nice design. Good pricing, it's one of the best investment for a freelancer who have some time working. This app really help me in may freelance career

Contras:

some times it's difficult to go into some tools. you cant import all the info you want to into this app. No have a computer app, you must have to go into the navigator or your cell phone

Like the product

Puntos a favor:

Easy assess and works great for tracking my time and billing clients. The bank feed works well. I like the overview information of the home screen dash board.

Contras:

I have an accounting background and am a bit frustrated with how to pay bills and reconciling an account. It has not been very easy for me to understand how some of the functions work - relative to other software that I have used. Some one with out my background might find it easy to understand.

best cloud based accounting tools

Puntos a favor:

For better accounting, this tool is very helpful in the small business. Since it is cloud based we can access from anywhere. API extension is helpful

Contras:

Few options are not user-friendly. Some options are limited for large business users. No other major cons in this tool.

Might not be the best choice from my perspective

Puntos a favor:

We use it where I work as a way to track work hours. Usage is pretty simple and the features are sufficient. If you need to track time precisely, there's a nice start/stop function, and if you don't, there are means to insert a whole week in a row. If you're a developer, you'll appreciate the APIs that allow building customized reports for accounting.

Contras:

If you don't need precise time tracking, but need to split hours on different activities, data entering becomes pretty slow. You can generate monthly reports to check what to expect from the paycheck, but checking if you made mistakes in the data entry is as difficult as it is entering it.

Keeps me organised.

Puntos a favor:

FreeAgent is great for tracking projects from quote to invoice to payment. It makes the daunting task of tax a breeze too.

Contras:

There are always a few user specific scenarios that aren't catered for (usually there is a work around). Can't think of any for me though.

Excellent software for my business

Puntos a favor:

I run a limited liability partnership and FreeAgent gives me the ability to control the accounts without having to involve accountants. Everything is so easy from generating the accounts for Companies House, managing my travel expenses, time tracking and billing, and sorting out VAT and self assessment returns. The best accounting software I've yet discovered for a freelancer business. It has all of our needs covered.

Contras:

I had some initial issues but that was mainly because I didn't know what I was doing. A bit of browsing round the help pages soon sorted that out.