Scal-e

Very useful tool to reach my sales goals

Kommentare: I would say fantastic!

Vorteile:

I would see two main pros here. 1) First, the tool is easy to use. The UX is intuitive so I don't have too look too much for the functionality I need. It makes me save time. I have full control over the messages I deliver and I can track that easily. My prospects' engagement has soared. 2) The Scal-e team delivers a great customer service. Working in a highly customer-centric focus myself, I appreciate that they are like-minded, and they have been helping me a lot on how to maximize my investment with them.

Nachteile:

I think it works all good for me. Maybe I will need their support when I want an even more elaborate usage.

Local and global marketing enhanced

Kommentare: It's hard to navigate the galaxy of marketing software packages. After several disappointments, I did my research to finally find the "Real CDP" label. Among them, a French solution that I chose for practicality.

Vorteile:

We use Scal-e for unify our marketing and communication across all our entities. This platform is a right step to take for Distributed Marketing : Very good interface and well optimized to be used globally and locally. The IT teams customized all the profiles I need for all types of users, according to my needs. Practical and convenient. Quickly integrated and adopted by all my affiliates.

Nachteile:

As it's a all integrated hub , we replaces all our marketing tool by Scal-e platform. It took some time for the teams to get used to it . Good point, the online support and courses helped a lot.

In Betracht gezogene Alternativen: CrossEngage und Tealium Customer Data Hub

Gründe für den Wechsel zu Scal-e: More possibilities / more flexible and RGPD compliant.

Scal-e MarTech Suite truly helped us to scale our digital marketing activities

Kommentare: Step by step we are scaling up its use for additional marketing activities.

Vorteile:

The software is easy of use and it was also pretty fast to perform all the initial setup. We very much like their "solution by industry" which helped us to start a live pilot in a matter of days.

Nachteile:

So far so good! we still have lots of additional features to discover - to decide on using them or not.

In Betracht gezogene Alternativen: Salesforce Sales Cloud und Hootsuite

Gründe für den Wechsel zu Scal-e: flexibility and reactivity of a smaller vendor/team to support us

Say yes to Scal-e!

Kommentare: My overall experience with Scal-e is utterly satisfying, I highly recommend this platform to anyone who wishes to take customer marketing to the next level !

Vorteile:

Scal-e is able to customize everything depending on your needs and adapts perfectly to your business environment! The initial set-up stage was as professional as today's daily support. Handling your database, sending out communication campaigns, managing a loyalty program ... everything is easy and highly efficient with Scal-e. Moreover, the team is always ready to help, it is very pleasant to work with them and to build up a relationship.

Nachteile:

Scal-e always offers new features and constantly strikes at becoming even more user friendly, the little feedback I have given in the past had been taken into account, there is nothing I can complain about today.

Excellent end-to-end platform

Vorteile:

We use Scal-e on a daily basis and the solution has everything we need (marketing stack, privacy module, DQM, loyalty program, distributed marketing, etc.) is there. The goal is achieved for us, at a pretty good price, even with a large volume of data and users having to log in.

Nachteile:

Everything is integrated and the coverage is vast, it means that you can replace pretty much every marketing tools with Scal-e but you also need teams which know their responsibilities and willing to get used to it. Good points, user friendly and the online support and courses helped a lot.