Rentle

The best rental platform for businesses of any size.

Comments: Rentle have provided me with an extra dimension to my bicycle rental business. They have enabled a cost effective digital booking system without the need for hardware. Their team are fantastic and always on hand to solve any questions or problems I have had. I've been so impressed with their positive approach and have always felt valued as a customer.

Pros:

The software is very user friendly and can be adapted to fit a variety of different methods of working. The software is very intuitive and adaptable and allows for surface level engagement through to in-depth use depending on need.

Cons:

I would like the booking confirmation / end user engagement to be more customisable. At the moment it is a generic email confirmation which is fine but would be improved with ability to send more bespoke confirmations / engagement.

Revolutionary for rental and activities business model

Comments: Superb support and reaction time for problems. I have never experienced such a great attitude towards users from support people.

Pros:

Flexibility, ease of use, integrated payment options, broad scope that can be used to make all our activities, rental products, tickets, etc. products available for online booking

Cons:

Rentle is still under development so there are many things missing but all the essentials are there to make the business roll. Rentle is developing new features in a rapid phase so the features missing now, might be there tomorrow.

Alternatives Considered: Bike Rental Manager, Easy Saw Management Software, Point of Rental Software and Easy Rent Pro

Reasons for Choosing Rentle: Rentle convinced us with their development pipeline and competitive pricing which basically was risk free. If we make money, rentle gets a cut. Fair win-win for both parties.

Switched From: Trello

Reasons for Switching to Rentle: Only software that could accommodate all our needs in experience and rental sales. Back office was by far the easiest and most intuitive for users.

Best rental software for the money

Comments: I have had a great experience so far with the free version. I will be checking out the free upgrade and will update my review once I try it out. I am hoping to add the additional features like promotional codes, variations, and manual order entry. I will review those later.

Pros:

Cost for small business just starting out was awesome! Customer service is great. Easy to use.

Cons:

payment processing fees, no payment integrations with lower fees available in the US.

Alternatives Considered: TapGoods PRO

Reasons for Switching to Rentle: Price and ease of launch

Helped us get started, but not a long term solution

Comments: Fast to get started. Great to be able to get basic functionality online in less than a day. Support has been good. But ultimately lack or pricing flexibility, payment provider limitations and costs. and inventory management limitations make this a short term solution for us.

Pros:

Fast to set up and use. Low learning curve. Works well for what it is.

Cons:

Extremely limited pricing capabilities. Can't set different prices for different times of year or day.of week. This has cost us thousands in lost revenue. Can't take a boat out of service for scheduled time (routine maintenance). Boat is either in service or out of service and Can't for example take it out of inventory for Tue and Wed without blocking it for the entire future. Have to resort to work arounds like fake bookings. Rentle adds an additional surcharge on top of Stripe fees, which are already high. Can't select my own payment processor. Reporting is extremely limited.

Rentle - grows with you great

Comments: Our business foundation is built off of Rentle and we're thrilled to scale with rentle as they continue to increase the number of features offered.

Pros:

We are early on in our business, and my favorite part about rentle.io is the ability to expand on the platform as needed. We were able to test it for free in a trial environment, and then expand to use more of their product features with their "block" upgrade system.

Cons:

I don't love the way the pricing breakdowns for various rental lengths. I would like to see a more intuitive sliding scale where rental rates decrease by a % or flat rate for each additional day.

Alternatives Considered: WooCommerce and Odoo

Reasons for Switching to Rentle: As noted above, the simplicity of getting started on rentle.io followed by the ability to use more of the complex features as needed were the perfect way to start our business. Their support team is always there to help us overcome hurdles.