What Is Mixpanel?

Mixpanel helps companies measure what matters, make decisions fast, and build better products through data. With our powerful, self-serve product analytics solution, teams can easily analyze how and why people engage, convert, and retain in real-time, across devices to improve their user experience. Mixpanel serves over 26,000 companies from different industries around the world, including Expedia, Uber, Ancestry, DocuSign, and Lemonade. For more information, visit: www.mixpanel.com

Who Uses Mixpanel?

Over 26,000 customers around the world use Mixpanel.

Mixpanel Software - Dashboards Mixpanel Software - Experiments Mixpanel Software - Flows Report Mixpanel Software - Funnels Report Mixpanel Software - Insights Report

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Reviews of Mixpanel

Average score

Overall
4.5
Ease of Use
4.0
Customer Service
4.2
Features
4.4
Value for Money
4.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
55%
4
38%
3
7%
Sushant
Sushant
Co-Founder in India
Verified LinkedIn User
Education Management, 11-50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Simple & effective product analytics tool

5.0 last year

Comments: Overall, I'm pretty happy with the product. Since we had just launched the product in the market, we were not expecting too much from the analytics perspective. We were just looking for basic cohorts, funnels and customer-wise events data across different channels. All these can be solved via Mixpanel and the price point is definitely attractive. We also applied via startup program which saved us 1 yr fees as well.

Pros:

I always liked the simplicity of Mixpanel and the level of support & document available to make the entire integration fast & smooth. The feature of Funnels is very good and it definitely gives the ability to understand a lot of data points.

Cons:

Customer segmentation and the ability to slice & dice the cohorts data is something that can be improved for sure.

Verified Reviewer
Software Engineer in India
Verified LinkedIn User
Computer Software, 501-1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great Analytics tool for Decision Making

5.0 2 years ago

Comments: It was a great product we use it on daily bases to track the user activity on our site and based on the research we plan our future goals.

Pros:

1. It is highly useful for those products which are based on customer service over web like hotel bookings, resume creation, etc. 2. You can easily create your own events for evey page or action and track user experience on mixpanel that where are they mostly using and viewing on their site which helps in decision making to upgrade their products. 3. You can easily access the mixpanel data form anywhere just login to mixpanel site and you can see the realtime data. 4. It is also easy to implement on the source code of products . We just need to include one script and we are able to add events where ever we like to define.

Cons:

Sometimes we face issue in profiling of the users.

Mohammed
Mohammed
Business Development in India
Verified LinkedIn User
Construction, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Customer data management by Mixpanel

4.0 4 weeks ago New

Comments: Experience is good so far we are able to use the software effectively to understand our user behavior and understand where we need to improve

Pros:

We use Mix panel to know the behavior or our customers and analyze. This is very easy with Mixpanel and we also had someone from Mixpanel to train us on how to use and read the data from the software

Cons:

Sometimes, we may have to navigate a lot to find a user information. There has to be some shortcuts or onscreen tutorials

Hasin
Data Analyst in US
Higher Education Software, 501-1,000 Employees
Used the Software for: 1+ year
Reviewer Source

One of the best web analytics tools

3.0 5 years ago

Comments: - Web analytics
- Mobile Analytics
- Marketing Attribution

Pros:

The best part about this app is that I able to track a mobile and web user of my application under the same umbrella.

Cons:

The user interface is not the best for non-analytics or non-technical users but it is better over time with the new updates.

Anurag
Business Analyst in India
Financial Services Software, 11-50 Employees
Used the Software for: 6-12 months
Reviewer Source

Honest Mixpanel Review

5.0 2 months ago New

Comments: Mixpanel is being used by our company to generate daily client outreach and strategise our campaign. Helps us to generate alert in real time and organize weekly and monthly data more efficiently.

Pros:

I like the interface and easy navigation of the platform. The quality of insightful analytics provided in time bound manner is also very helpful. Alert generation is just amazing .

Cons:

They should focus a bit on faster loading of result of data search. Sometimes bugs comes when we try to add new alert generation parameter. Data classification and categories can be expanded for better utilization .