Assignar

Awesome team to work with and very responsive

Pros:

The product is very current and in turn makes it user friendly. It can be hard when it comes to implementing new systems into an established team, Assignar allows a friction free process for any kind of team member.

Compliance Management in one basket

Comments: Amalgamating personnel, plant and equipment records into one manageable system. Allows the Workshop Team to schedule their weeks out more effectively as they have better insight into plant and equipment servicing and compliance requirements. Job creation is faster too, allowing jobs to be scheduled more efficiently.

Pros:

The compliance management is the key feature that has been the most beneficial for the client I set Assignar up with. It makes managing plant and personnel compliance very easy. It allows all associated plant documents (along with scans and images) and service to be easily accessed in the field by our workers if their client requests to see more information. The same goes for worker's qualifications and licences. It keep them all in the one place, easily accessed from an app. The digital forms have also been adopted quickly and saves time on site, not dealing with paper records. Underground asset management and safety is key in this client's industry, so allowing Dial Before you Dig drawings to be uploaded directly to a job saves alot of time printing out the plans, or even if you weren't printing them you'd still need to take a long time going through all the emails each Utility Company sends through. So it also acts well as a document repository for project specific documents. This saves fieldworkers needing to access the other cloud platforms (e.g. Sharepoint) - it's all accessible in Assignar.

Cons:

There is a decent learning curve when learning how to set up the program. The support and training was delivered very well though. I do think though that a business would still need someone 'driving' this platform on a regular basis. It's not a set and forget system for a small operator. Like most online systems, it only works as well as the data that is put into in and who is looking after and monitoring that data.

Real time coordination platform

Pros:

Assignar makes it possible for us to stay coordinated with othe team members during our operations.

Cons:

Push notifications of Assignar should be improved with better features.

Do not trust Assignar

Comments: Everything seemed great and seamless until Assignar did not meet our original request, integrating with our accounting software. They led us to believe they could seamlessly integrate, but as we got further into our experience with them their promises fell short. Assignar never successfully integrated with our accounting software (our #1 request) and then blamed their unmet promises on us. Terrible customer support and lack of ownership for their wrong doings and oversight. I do not recommend this company. They refuse to give us any refund even though they did not give us a product we could successfully use or implement into our company processes.

Pros:

Unfortunately, with how they handled our business, there is nothing we like most.

Cons:

Please see my overall experience below.

Great product for our business

Pros:

Assignar provides us with a great platform to run our business and gives us all the information we need to make informed decisions.

Cons:

Setting up new employees can take some time but once they are set up Assignar makes it very easy to manage them

Alternatives Considered: JobAdder