What Is CallRail?
CallRail's Call Tracking makes it easy for businesses of all sizes to turn more leads into better customers. Serving more than 200,000 businesses and integrating with leading marketing and sales software, our Call Tracking and analytics solutions helps you understand what makes your phone ring and which ad, campaign, or search term got their attention before you pick up the phone.
Who Uses CallRail?
CallRail is perfect for marketing agencies, data-driven marketers, multi-location businesses, small business owners, and anyone who relies on quality inbounds calls to grow their business.
Where can CallRail be deployed?
About the vendor
- CallRail
- Founded in 2011
CallRail support
- Phone Support
- Chat
Languages
English
CallRail pricing
Starting Price:
- Yes, has free trial
- No free version
CallRail does not have a free version but does offer a free trial. CallRail paid version starts at US$95.00/month.
About the vendor
- CallRail
- Founded in 2011
CallRail support
- Phone Support
- Chat
Languages
English
CallRail videos and images
Features of CallRail
Alternatives to CallRail
Reviews of CallRail
Chris
Easy to use and great data gained from all types of marketing campaigns.
Pros:
Several years ago, call tracking used to be done by hardcoding the tracking number into your website and that is not ideal for SEO. However, when I stumbled upon CallRail I fell in love with the ease of use, SEO-friendliness, and call data. The dynamic number insertion is so clutch! I currently have over 100 websites using CallRail and it is crucial to proving the value of my marketing efforts.
Cons:
The reporting takes a little time to get the hang of, but once you've got it down - it isn't too bad.
Jason
CallRail is a perfect solution for agencies
Comments: CallRail software has been a great solution for our agency but in addition the people at CallRail have offered top notch support along the way.
Pros:
From a marketing agency perspective, CallRail is a powerful solution for lead attribution for specific channels. The phone call and form submission data is critical to showing value to clients.
Cons:
Easier solutions for adding multiple Keywords pools if needed and the ability to use as few as 2 phone numbers in a keyword pool for small clients would be ideal.
Jacob
Accurate but Pricy Call Tracking
Comments: Overall it's been a great experience and I would use it again.
Pros:
The biggest reason I like CallRail is it's ease of use when setting up with Google Ads and Microsoft Ads.
Cons:
The biggest issues we have with this software is that our customers don't want to pay for it.
Alternatives Considered: CallTrackingMetrics and RingCentral MVP
Reasons for Switching to CallRail: Easier to integrate
Ryan
I recommend going elsewhere
Pros:
I liked the number of features. The sales page was nice.
Cons:
Super complicated to set up. Doesn't integrate into Podio like smrtPhone.io does. Calls were randomly dropped.
Alternatives Considered: smrtPhone
Reasons for Switching to CallRail: I didn't.
Verified Reviewer
CallRail: Call Recording That Just... Works.
Comments: CallRail allows us to track conversions from our ad campaigns more effectively, with greater precision, and with more analytic data than would otherwise be possible. CallRail's customer service is excellent, and they walk you through the setup process and tailor it to your needs as a company.
Pros:
CallRail's best feature is the ease of use after it is set up. We use it for two things: call recording and conversion tracking, and while there is a host of other features that CallRail offers, I have only used these two features. They work smoothly with our other systems (Google Ads and our phone provider) and we have had no issues in the time I have used it.
Cons:
The ability to choose a custom phone number rather than having them assigned as an add-on to the base package would be excellent. This is the only feature that is not currently provided in the product that my company would use, if it were available.
