What Is Sendinblue?

Sendinblue empowers businesses to build and grow relationships through marketing automation, email campaigns, transactional emails, SMS messages, chat, CRM, Facebook ads and retargeting ads. What makes us different? Sendinblue is powered by our world-class customer happiness team and we offer pricing plans guaranteed to make you smile. Our platform combines a robust suite of services within a single, user-friendly solution.

Who Uses Sendinblue?

We offer cloud-based email marketing and marketing automation tools to 300,000+ growing companies around the world.

Sendinblue Software - Create amazing landing pages Sendinblue Software - Create beautiful newsletters in few minutes Sendinblue Software - Use the drag-and-drop tool Sendinblue Software - Enjoy unlimited automation and personalized scenarios

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Reviews of Sendinblue

Average score

Overall
4.6
Ease of Use
4.5
Customer Service
4.5
Features
4.4
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Miguel
Miguel
Desarrollo de nuevos negocios in US
Verified LinkedIn User
Marketing & Advertising, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Email marketing with most of the tools you need and the least limitations.

5.0 3 months ago

Comments: My experience with Sendinblue has been awesome, I use it for 3 of my websites, and the tools offered can definitely improve your business.

Pros:

-Ease of creating an email campaign. -Their own CRM is connected to user behavior. -Even the free version is so complete. -Integration with many apps especially several WordPress form builders. -Multi inbox, manages emails and even Instagram messages.

Cons:

-The landing page feature could be so powerful but it is outdated.

Mike
Mike
Marketing consultant in Netherlands
Verified LinkedIn User
Marketing & Advertising, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Sendinblue is a great email marketing platform

4.0 6 months ago

Comments: Overall, I have had a positive experience with Sendinblue. The platform is easy to use and the reporting features are really helpful in improving my email marketing results. I would definitely recommend Sendinblue to anyone looking for a good email marketing solution. Sadly we missed alot of other features, so we switched over to a more complete platform. But price wise sendinblue is GREAT for email marketing!

Pros:

I have been using Sendinblue for a while now and I have to say that I am really happy with it. It is a great platform for sending out newsletters and other automated emails. The reporting features are also really good, and I have been able to improve my open rates and click-through rates thanks to the insights I have gained from the reports. Overall, I would highly recommend Sendinblue to anyone looking for a great email marketing platform.

Cons:

I didn't really like the fact that I couldn't personalize my emails as much as I would have liked. I also found the interface a bit confusing at times.

Robin
Partner in UK
Leisure, Travel & Tourism, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Sendinblue. For those that want an all in one solution for mail, marketing, list management

5.0 2 months ago New

Comments: Before Send in blue I had dabbled with mailchimp and found it so hard to do anything and all the time being punished with the financial hits of the charges. Once I signed up for Sendinblue the whole mailshot, landing page, website to data opt in became a breeze. Anytime I faltered I went back to the sendinblue videos or course. Everything is a delight to do and creating a campaign less painful than before and the deliverability is high. A true winner of an experience.

Pros:

Send in Blue makes is easy to mark out and make a plan of action so you know what you want to do. From the campaign email through to the landing page, to the sign ups and all integrated nicely with my wordpress website and Elementor. As it is all in one place you can skip in and out and work on components and filter and sort the emails. Make a list of what you want and Send in Blue has it somewhere. I even took a certified course in send in blue on marketing automation using send in blue (free course).

Cons:

The only downside to Sendinblue for me was my lack of knowledge. However Sedin blue top the rescue with their free courses. Now I invested a few days of y time doing them and in the process the light bulb came on on what I needed to do. Once I got it, those training courses were the perfect tutor, they not only taught me automation and everything else, better, they did it so I could do what I learnt in the Sendinblue dashboard. Win win

Wulfert
Marketing in Netherlands
Online Media, 11-50 Employees
Used the Software for: 6-12 months
Reviewer Source

Use of SendinBlue

2.0 2 months ago

Comments: The system should help us in our email and marketing automation strategy. It doesn't. It's mostly in the way. Due to all the technical problems with the mails, our credibility of our customers is completely lost. Thanks to Sendinblue.

Pros:

The positives do not out weight the negatives

Cons:

Biggest disadvantages are: SendinBlue has built a black box that has a life of its own. The system blocks us after almost every sending. Because the system finds the CTR too low or because we add new addresses of newsletter subscribers. Very strange because that is the intention of the system. Often certain functionalities do not work and the first line helpdesk cannot solve it. Then it takes days for technical support to resolve it. Clickable buttons do not work in certain email platforms (e.g. Gmail). If you are considering it, take a dedicated IP address, otherwise you will go crazy with this system. We are moving on to a different system.

Sendinblue Response

last month

Hey Wulfert, Thank you for your valuable feedback, it really helps us improve. I totally understand your frustration and would love to help. I'm sorry to see you go and if you're open to it, you can message me your account ID and/ ticket number and I will assist as best as I can. Thanks again for your review, I can assure you that we're working on our product and service continuously. All the best, Nadja from Sendinblue

Juliet
Blogger in South Africa
Health, Wellness & Fitness, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source

Sendinblue - The Best Features Pros and Cons

4.0 2 months ago

Comments: When it comes to pricing, Sendinblue has four plans available with a free plan that allows 300 emails a day. It is cost effective for small businesses as it comes in handy to users who're at the beginning of their email marketing journey who do not have a budget. Sendinblue has a very good CRM filtering and segmentation of contacts feature. It also provides social media marketing, SMS Marketing, landing pages creation, online surveys and many more tools for digital marketers. More advanced features are available in the premium and enterprise plans.

Pros:

What I liked most about Sendinblue is its easy of use with a variety of customizable templates. I liked the fact that it is a cloud-based email marketing tool that offers a range of features and functionalities for both beginner and advanced users. It is also a marketing automation platform that provides the right marketing and sales tools you need to build strong relationships with your customers all in one place.

Cons:

I found the onboarding process on this app to be difficult especially when it comes to data transfer. Steep learning curve on some of the features like configuring a dedicated IP or sending targeted emails. Also, if you want more features, they're are only available in the premium and enterprise plans where you have to pay for them.