Citrix ShareFile

Citrix ShareFile

What Is Citrix ShareFile?

Take productivity to the next level with ShareFile. Securely send, share, get feedback, approvals and even e-signatures on any file, fast. Business-class file sharing meets real-time collaboration to accelerate productivity with automated workflows you customize and control. Give real-time feedback, request approvals, co-edit—even get legally binding e-signatures seamlessly—on any device. Plus, with real-time tracking, you always know exactly where things stand. Using SSAE 16 Type II certified

Who Uses Citrix ShareFile?

Professionals in a variety of industries including Accounting, Architecture, Construction, Engineering, Financial, Healthcare, Insurance, Legal, Manufacturing, Real Estate and more all use ShareFile.

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Reviews of Citrix ShareFile

Average score

Overall
4.5
Ease of Use
4.4
Customer Service
4.2
Features
4.4
Value for Money
4.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Zuhairah
Zuhairah
Marketing Communications Specialist in Malaysia
Verified LinkedIn User
Internet, 5,001-10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Storage hosting is easy with ShareFile

5.0 2 years ago

Pros:

Sharefile is a cloud-hosted file server at its most basic level that replaces the need to host one within a workplace or business. It also allows you to offer download links to consumers to upload or download specific files, provided you have the proper rights. Because it is hosted offshore, it has the advantage of not requiring the office to operate servers or an Infrastructure rack.

Cons:

You won't be able to view your file structure if your external internet connection goes down. If you're a remote worker trying to connect to a server hosted by your company, this can happen. Another problem might be a lack of bandwidth while uploading/downloading to Sharefile. It was also quite sluggish and complicated when we initially started using it, requiring multiple periods longer to transfer or explore than a self-hosted server. We also have at least 1-2 service interruptions every month, during which users are unable to conduct their job for a while.

Oleksandr
Software Engineer in US
Information Technology & Services, 1,001-5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Citrix ShareFile organizes data stored in the cloud in a way that makes sense

5.0 2 weeks ago New

Comments: Using ShareFile, we feel confident that even our most sensitive files are safe in the cloud. When we have something new to share, we don't hesitate to put it in the cloud, where it will be safe from prying eyes. It is incredible how much work goes into secret projects, databases and other forms of knowledge that cannot be shared. The fact that they have developed a specific program to archive documents without the risk of data theft is an excellent advantage for any company.

Pros:

I would especially like to highlight the low cost of this program, as well as its ease of use and payment structure. With its intuitive cloud sync feature, sharing data is easier than ever. Everything fits together seamlessly. I find the file-uploading functionality of the interface fascinating and valuable. Since its primary function is safeguarding files, it can be used by any company or team.

Cons:

Nothing has gone wrong for us, and the loading time is the only thing I have any complaints about. There are many things I like about Citrix ShareFile.

Tim
Practice Manager in US
Medical Practice, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

THINGS ARE CHANGING

1.0 5 years ago

Comments: Well, after around 10 years of using Sharefile without any issues and only using customer support about 2-3 times we were told that the charges would be basically multiplying by ten times the amount and if we didn't like it, TOO BAD!!!! No negotiation, no warning period (don't consider a 30-60 window after being told you're screwed to quit service or pay a valid warning), no understanding, just "do this or else... don't like it, we don't care.... see ya later scrub." Very unprofessional and in my opinion can and maybe will break your company. With a marketing plan/ploy like that where you corner customers and then on top of that don't care about them in the slightest sense you are heading for disaster.

Pros:

I liked that it was affordable, easy to use, and we could do more if we wanted to. The actual log in and navigation was easy to use for the most part after some updates and the customer care used to be okay the few times I needed it.

Cons:

They have now hiked up the prices basically telling Small/Medium Businesses to pay up or leave (only about a 30-60 day window to decide do I want to pay more or not). For most small businesses it's an easy choice as alternative affordable pricing is out there all over as I found. I guess they only care about big time companies now that they are "Big Time". Lol, while searching for them I see that they were one of best in 2017... big heads? Seems to be the case. I think this new change will make everything they were doing go down hill fast... good luck shareholders (if they are public).

Mona
Office Manager in US
Law Practice, 11-50 Employees
Used the Software for: 1-5 months
Reviewer Source

Couldn’t be more secure

5.0 4 months ago

Comments: This experience was ok, it wasn’t our perfect fit.

Pros:

This is very secure and protected with encryption, perfect for legal or financial information. Electronic signatures are completed with little effort. Citrix ShareFile has an email plugin that sends large files without so many hiccups. The emails are protected on their way. Client portal was well liked.

Cons:

I think it’s too expensive and it needs to be made more simple to understand and use. I think it should be more adaptive so smaller businesses can get what they need without paying for and getting confused with the enterprise settings.

Sumit
Senior Executive - Level 1, Accounts & Finance in India
Hospital & Health Care, 1,001-5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Citrix

5.0 2 months ago New

Comments: its just wonderful experience to used the citrix

Pros:

the most & best its user friendly , easy to understand

Cons:

Using this software from past 06+ years still cannot find any cons