TimeSolv
What Is TimeSolv?
At HALF THE COST of other solutions, TimeSolv provides the robust time and billing needs your legal or accounting firm demands, without extra features you never use anyway. Store payment information Read more with TimeSolvPay and run hundreds of payments in seconds on YOUR timeline, achieving ZERO Accounts Receivable! For over 20 years, our web-based solution has helped companies increase billable time and get paid faster, at home or in the office. Integrate with LawPay, QuickBooks, Office 365, and more. Read lessWho Uses TimeSolv?
Professionals looking for a comprehensive yet easy to use billing, timekeeping and project management solution.
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Reviews of TimeSolv
Jeffrey D.
Full Service Time and Billing System
Comments: Time and Billing system is greatly simplified, predictable, and cloud based. We've cut our time keeping time down, and made the system cloud based and accessible from outside our office. Love the Iphone/Android app.
Pros:
Ease of use. We switched from a desktop version of Sage TimeSlips to TimeSolv, I was used to dealing with frequent database corruptions, and strange errors. We didn't experience any in the change over, which was super easy. Billing is straight forward, and it's pay per time keeper, with no extra charges for admin staff who query the database or enter time for charged professionals. You can add or subtract time keepers at any time, and the bill is automatically updated with the next monthly charge. There is no pro-ration for partial months.
Cons:
Reports need to be generated online and then downloaded as PDF files. The core functionality to generate reports has been well thought out, but the actual user experience in reviewing those reports could definitely be improved. Frankly, we've been disappointed in the lack of online reporting which is really the standard for this type of product.
Adam
Alternatives Considered:
Excellent Billing Software
Comments: I have been extremely happy with TimeSolv.
Pros:
I really started my own law practice after being a managing department partner in a firm for many years. At my prior firm we used Clio, and I was satisfied. However when I started my firm and began using TimeSolv, I was exposed to so many new features and ways to make the customer experience better. I have had clients tell me much how they like the invoicing process and way they get invoices. Specifically the expense feature is outstanding. Where for example when I incur the expense I can import the receipt from the vendor into TimeSolv and then the client gets a copy as part of the invoice. More importantly the customer service is world class. I cannot endorse this product highly enough. I am very happy and strongly recommend!!!
Cons:
I really don't have any cons. If I am unsure about something the customer service is great and will literally get on zoom with me and do a screenshare and just walk me through it.
Verified Reviewer
Alternatives Considered:
Support Staff was rude, argumentative, and unprofessional
Comments: Disappointing, unprofessional, and a complete waste of our time.
Pros:
Nothing about this software makes it stand out from its competitors.
Cons:
The support staff had difficulty handling even a simple training. We worked with representative, who informed us she reports directly to the CEO. She was rude, unprofessional, and worse appeared not to understand her own product. We were testing out the integration into Quickbooks and she couldn't answer the simplest questions. Worse, after we told her several times we did not want to upload all of our active clients into the system from Quickbooks, she did it anyway. And the last straw was when she changed an active client into a "test" client to create an invoice- AND ACTUALLY EMAILED THE TEST INVOICE TO OUR CLIENT CONTACT. She then spent the next 10 minutes trying to argue with my office manager that it was the office manager's fault.
TimeSolv Billing Response
3 years ago
Hello, we're very sorry for your experience during your free trial with TimeSolv. However, we feel compelled to answer some of your most pointed criticisms. As you'll see by looking at other reviews of TimeSolv, your experience was truly an exception. The rep you worked with has been singled out over and over from various customers for the exact opposite attributes you described. Many, many customers laud her for her professionalism and her exceptional product knowledge. We're confident her knowledge of legal billing and TimeSolv and our integration with QuickBooks are second to none. While demonstrating our features, she made a point of asking if the data in the system was demo data and not for real, active clients. At no time was Tiann told this TEST client housed real client information. We again apologize, but we stand behind our representative and our product and feel our 4.5/5 rating from over 289 reviews on Capterra/Get App backs that up.
Greg
Great invoicing tool and excellent customer service
Pros:
TimeSolv is an easy software to use. I started using the billing features with little instruction. Very intuitive.
Cons:
I do not have anything negative to say about my 11+ years experience with TimeSolv
Jay
Alternatives Considered:
Great Time & Billing Solution
Comments: Very Positive, up and running quickly
Pros:
I have designed time & billing solutions originnally for my Fathers CPA firm using a Wang computer. So I am opinioned on what a could package should look like. This is the modern version which balances simplicity and features. When I left a National CPA firm I needed a cost effective solution that made sense to me and this was the best of the best.
Cons:
I would like to see a new screen added for new client setup which had all inputs on 1 page or an excel import
