What Is Plaid?

Plaid is a technology platform that enables applications to connect with users bank accounts. Plaid focuses on lowering the barriers to entry in financial services by making it easier and safer to use financial data.

Who Uses Plaid?

Plaid's Asset product is a great fit for a loan originator looking to digitize the lending process and create a better borrower experience.

Plaid Software - 1

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Reviews of Plaid

Average score

Overall
4.4
Ease of Use
4.3
Customer Service
4.3
Features
4.4
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
67%
4
17%
3
10%
1
7%
Kerby
Kerby
CEO in US
Verified LinkedIn User
Food & Beverages, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Great product

5.0 3 years ago

Comments: Great i love this product.

Pros:

Very fast and very accurate. Saves a lot of time verifying bank accounts.

Cons:

I really wish they had an app. So when you're out of the office you can still check.

David
David
CTO in US
Verified LinkedIn User
Financial Services Software, 11-50 Employees
Used the Software for: 1+ year
Reviewer Source

Plaid is the only game in town for connecting to any financial service

4.0 2 years ago

Comments: We use Plaid to check bank balances and to accept ACH payments. It works great for both purposes. Be aware that some financial platforms (banks) are hostile to Plaid (to the extent of suing Plaid) and have sporadic availability. Some platforms have an arrangement with Plaid that requires you to complete additional documentation steps, like sharing your security policies and business information. Presumably, you get more reliable integration in exchange. For our use case, the cost of Plaid is trivial, but to accept ACH payments, Plaid integrates with Stripe, which does charge a fee for the actual payment. Bottom line, no other service can offer what Plaid can, so if you want your customers to connect to their financial institution to your product, Plaid is your only option.

Pros:

Plaid is relatively easy to setup and use. The API documentation is great and API credential setup is easy. The SDK supports all common platforms, and rich code samples are provided.

Cons:

Getting approved for production access was a paid. The support team ignored requests. We had to create a second account, which was finally approved. Why this was needed is a mystery. Plaid will push an expensive monthly plan, but it's not needed for sporadic access.

Maxwell
President in US
Real Estate, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Works so well and is trusted

5.0 last month New

Pros:

It is a secure way to link my bank accounts with financial services.

Cons:

Sometimes I have to link an account twice, but that's okay.

Edward
House Cleaning in US
Hospitality, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source

Plaid is a Woven system to get your clients Paid

3.0 2 months ago

Pros:

The ease of use and mobile app which allows direct financial options from employer to employees and clients.

Cons:

Sometimes it takes a long for payments to process if it's a banking institution outside there network

Verified Reviewer
Customer Service Rep in US
Verified LinkedIn User
Insurance Software, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Helps you to Connect to your Accounts

5.0 3 months ago

Pros:

It allows me to connect all my accounts to Sofi so I can track all my financial accounts in one place. Also allows me to my fast and easy transactions from my bank account.

Cons:

I worry about the security of the platform because of the ease of use and the number of accounts I have connected to it