Quickbase Reviews

Quickbase transformed our business

Comments: My company is an energy efficiency contracting business with 20+ employees and $2.5M in annual revenue across residential and commercial business lines. Before we used Quickbase, we had used a combination of other software, and a proprietary software we built to manage our operations. Where these software fell short, Quickbase far exceeded. Simply put the ability create, extend, and change our application to meet our specific needs in a constantly changing environment is powerful. Our application has become our CRM, Project Management, and Operational tracking ad reporting software all built into one with a lot of automation and integration to boot!

Pros:

Developing on Quickbase is incredibly easy. Most business operators with basic business software instincts can start building in Quickbase immediately, or they can choose an application on their exchange to start off with. Beyond the basics, where Quickbase really shines is how robust of a platform it is with incredible functionality including beautiful reporting, dynamic filtering, formula fields and form logic, integration ability, and more. There's always a new trick you can learn in Quickbase. In terms of usability, that's really all in the app your choose to use or build. It can be really clunky or sleek. All depends on your ability to build a usable app. The design of the interface is basic, but they're in the process of rolling out a new UI called Mercury that looks great.

Cons:

Quickbase does not provide a ton of customer support. They rely on an incredible community of users and developers as well as approved Quickbase Solutions Providers (QSPs) that customers can contract with for help with building their applications. But if you're looking to go at it on your own, you will have to dig if you need help with something. As savvy of as Quickbase user I am, it took me three years before I even learned that I had an account manager at Quickbase.

A Comprehensive and Cost-Effective Software Platform: My Review of Quickbase

Comments: Overall, Quickbase has been very useful in helping us to create custom games and applications quickly and easily. It has enabled us to create custom forms and reports, allowing us to collect and analyze data more effectively. Additionally, the cloud-based platform has allowed us to access our data from anywhere, making it a great tool for remote teams. Finally, the API has allowed us to integrate Quickbase with our existing business processes, providing us with a powerful, efficient solution.

Pros:

I like that Quickbase is easy to use and highly customizable. It is a great tool for creating custom games with a wide range of features and options, including mobile access and an API for developers. It also has a great support system and helpful tutorials to help you get started. The fact that it is cloud-based also makes it very convenient and accessible.

Cons:

One of the things I like least about Quickbase is that it can be difficult to integrate with existing business processes. It also can be challenging to set up custom forms and reports. Additionally, the mobile access feature is not as robust as I would like it to be. Additionally, there are some features that I feel are missing, such as the ability to customize the user interface.

Disturbing Relationship with a company that should be there for your success

Comments: In the begining, we started using the app. everything was great until about a year in. im not happy and for the investment, take my advise, SPEND the Extra money and just use Salesforce they arent the best platform for no good reasons. we have already started using Salesforce and have befitted from the switch Greatly.

Pros:

This App is basically an excel sheet on steroids.

Cons:

The app takes you through multiple steps to save, add or edit an app page. When it comes to process, this app will make you click "Edit" then once you enter your data you have to click "save". The "premier" users or platinum users is ok but when you try to speak to them, all you get is "good luck going else where" . The fact is, they will lure you in, but lets face it. once you move your database in, they count on you not moving it out.

Quickbase for Manager Review

Comments: It will integrate to salesforce and it is very great product to use for daily task as a sales manager.We have guides to follow and scale to rate and quickbase really help us see and determine the standing or status of every agent. I love it.It can integrate with other tools such as excel, salesforce and others that help with making work super easy for us managers.It also help business track commission and compensation of agents since we are at sales. This is really helpful. Thank you Quickbase

Pros:

It is easy to complete and do my task, it has organize tabs and columns for me to use for my coaching logs and performance standing of my agents on a daily basis.I can access and control quickbase as ease and can also provide designated permission to people who can access certain tabs or tasks. It is well designed.

Cons:

I didn't see any least in quickbase, as manager this is the product that we need in our program and it helps me a lot.

Easy to use

Pros:

It has a database-oriented approach. It can also be considered as an online database. An ideal solution for people who use Excel. By creating a table with the web interface, you can automatically insert your excel data into it. You can create your own query screens, report screens, and even form entry screens with a single click. It is so useful. By switching to the mycustomapp tab, I can create as many tables as I want. I can make my changes by adding the columns I want to the tables.

Cons:

Unable to define complex business rules. Only when entering the form, rules about the fields of the table can be defined (Required field, amount must be greater than 100 etc.).

Quickbase's Project Pipeline and Task Management features make it simple to keep track of projects

Comments: Hundreds of websites are the subject of bids from a wide range of potential buyers. Instead of distributing Excel spreadsheets, all the information is kept in one location. It's possible for all of the departments involved to enter their own data. Upon completion of the data review and confirmation, the Project Administrator returns the completed work to the client for award and/or contract fulfillment. We've made it easier to show analytics by digitizing our data and centralizing it across all of our departments. Good experience for retail companies!

Pros:

While it can be set up in a matter of minutes, it's usually best to discuss the application's needs before getting started.

Cons:

Reports are difficult to format. There are third-party tools that allow for the functionality of sending reports to your clients or within your company. The reporting aspect of Quickbase is something I'd like to see improved upon.

Useful Tool

Pros:

It’s a very easy and effectively operational tool.

Cons:

The pricing connection between the tool and the other one at our disposal appear to conflict.

Quickbase Enables Smooth Workflows

Pros:

I have been using Quickbase for a while now and I can't believe how much they have improved the product. The last time I used it, it was such a pain to try to build anything. Now, with this new update, everything is easier and more intuitive. We are able to manage our projects more efficiently because of the streamlined design of Quickbase.

Cons:

I can't think of anything at the moment - I really love this program.

Quickbase is absolutely a need for micro-management plus saving time

Comments: Really good overall for a small tech business

Pros:

This app totally for a Marketing professional but yet low-code implication. I really love the app due to the easy deployment for my team and especially for Sales team to follow up on contract management

Cons:

The user experience is really not interested by me - a young generations. I hope it could be have more templates that fits young user's aesthetic.

Task Management Made Simple

Pros:

I can see tasks completed by others and easily comment. I also appreciate the ability to integrate Zoom and Calendly.

Cons:

The integration is helpful, but you have to launch from QuickBase if changes to Zoom or Calendly are needed, which can make it a little clunky.

Quickbase has a lot of potential and power, but is possibly a steep investment

Comments: It allowed us to replace an old program that was obsolete and no longer supported by the original software developer, and streamline our company's data/workflow needs. However, we have to put up with system quirks we can't afford to fix.

Pros:

Quickbase has some flexibility, it can hold a good amount of data, you can set user controls for different users, and it can be customized to fit your company's needs. You can build apps from scratch or find apps others have developed and incorporate them into your system. You can do custom reports for your company reports or data collection, and save these reports in a spreadsheet format. You can filter your reports as well. It's based on laymen's programming language. They have pretty good customer service.

Cons:

Quickbase is expensive, especially the more users you have. Some features require paying a higher price each month. Quickbase's biggest downfall is if you have the app(s) customized to do something in your organization, i.e. barcode scanning or advanced reservation capabilities, then that section of the app will have advanced programming language that you might not be able to edit. Our company doesn't have app programmers, so since our app was customized, to make significant changes we'd need to shell out big bucks to one of their third-party developers, or we'd need to have a staffer who could make changes. However, different companies have different workflows, so there have been instances where even Quickbase customer support couldn't make a change to what the third-party developer created, so your own company's programmer might even be at a loss. This was very frustrating for our company since we were led to believe we'd invest more money upfront and then just pay to maintain the software and have the support we needed so the app would grow with our company, not end up costing more if we needed changes. If you're a big corporation with lots of money, this is probably the way to go, but if you're a small company you might want to think carefully before investing in Quickbase for anything requiring customization.

Highly Recommend for Unique Business Operations

Comments: Overall, we've been able to easily translate our spreadsheet and paper/pencil systems over to Quickbase. This has helped revolutionize our processes and save time for each department. We've also been able to quickly develop apps when COVID necessitated remote work.

Pros:

The key feature of this product for us has been the ability to develop a customer-facing portal and internal platform for operations all within house. We have worked with other software companies previously to develop something along these lines, but it never worked out as we run a unique business model that is hard to explain to an outsider. The ability to use our own knowledge of the business to develop something internally has been a game changer for practicality and reducing expenses - software development is expensive!

Cons:

Some items that could be better include ability to identify duplicates, ability to easily select an item in grid edit beyond 1000 records (we have clients with many many many locations), ability to rely on the user groups and have confidence that these users will have all apps added to their 'My Apps' page.

Quickbase is highly customizable

Comments: Quickbase is a good platform for mass creation of work orders or tasks, reporting on high levels and tracking work orders.

Pros:

This software can be customized for your companies specific needs, can generate work orders and dispatch them, can be accessed via mobile app or web browser and has completely customizable reporting.

Cons:

Unlike other work order generating platforms, this does not have a chat feature for the person work orders are dispatched to and the dispatcher integrated within the system.

QuickBase is awesome!

Pros:

There is so much I love about this product. Email notifications, customized databases, forms, rules, formulas etc. Using QuickBase has saved our department alot of money. We've built a lot of tools in-house instead of vetting and investing in additional vendors. If you have a technical mindset you can build anything with QuickBase. You can build experiences for your users that don't require alot of QB knowledge. We use it for lead retrieval, customer segmentation, CRM, marketing campaign management and much more. QB has regular release dates, always bringing out new features, which is good.

Cons:

The fact that anyone can create an application. We have many abandoned applications, however with some planning and rules put in place this is an easy solve. We also like it for project management, however have found to use other collaboration tools that allow to do things more quickly such as leaving a comment, checking things off as done as well as some file version control. all things doable in QB, however we had some issues with the team doing the admin work of updating. Using a different tool, then tying it to QB is the solve that worked for us

My experience with QuickBase has been favorable.

Comments: We were able to build our own solution with internal resources rather than having to hire an outside consultant.

Pros:

I've used QuickBase for the past three years for my nonprofit organization which has a very modest tech budget. We use it for managing a small grants program. In very little time and few resources, we were able to build an application that helps us manage all our grant applications and build charts to get an overview of our applicants. I like QuickBase's power and flexibility.

Cons:

With power and flexibility comes a lot of complexity. QuickBase isn't just a single software platform; it's a whole tech ecosystem which can be a bit overwhelming to a new user. I think some progress can be made in the user interface to make it more intuitive for beginners like me. That said, I've been able to find my way and I'm sure you will too.

Great Cloud Based Database

Comments: With the help of support, you can pretty much create whatever you need that is database driven. The fact that you can log in and see your data from anywhere with internet access is great. The ability to input data via mobile phone is awesome as well.

Pros:

Great software that allows multiple users to access and update the same database. We use it to track service visits, and have our service advisors track free oil changes throughout the dealer group.

Cons:

The price was raised per user. We are not a huge company so the price jump almost caused us to discontinue use. Support is great, but it would be nice to get in touch with them immediately, instead of having to open a case and wait to hear back. They typically respond the same day and can resolve the issue, but they can only resolve one issue at a time.

Good concept but could be improved

Comments: It’s a good service but i think there’s a lot to improve. I see companies switching to more systems/software that integrate quickbase and service now into one easier to use application.

Pros:

Once you got the hang of it it was easy to use. It’s great to be able to set timelines to each project and being able to implement templates helps make the process quicker.

Cons:

This software lacks a lot of features that should be integrated and contacting support can be a pain. This software would be ideal if it intertwines more aspects that would allow users to send information to others and let other users access features and timeframes. We had to print out each form and attach them which was very old school and time consuming.

Simple Platform - Limited Applications Available

Pros:

The platform is simple. It encourages organizations to use single sign-on for access to many of the tools needed during the work day. These tools can consist of booking travel, reporting expenses, hotel website, airline websites, file sharing tools, 401k information, benefits, links to where policies are shared, internal scheduling, etc. Lots of positive notes on the ease of use side, however, not all applications are supported.

Cons:

The platform itself is well built, however, the improvements on allowing many more solutions to be integrated on this platform could be better. It has served our company just fine for now though.

An almost perfect tool for SMBs

Pros:

Easy transition from excel to quickbase. Very intuitive to import and create data-bases. I dont have any further programing background (except the programing classes I had during my engineering graduation), but still I was able to set the programs and reports I need for my company.

Cons:

Lack of support for specific characters of the Portuguese / French / Spanish language, such as ç, é, è, ã etc. This made it impossible to use email synchronization tools (we use gmail) and even sending emails through the tool has problems with those characters. It is very bad to send an email with the name of an unconfigured company just because it has a simple caret. I'm not asking Quickbase to translate the tool, but only to make it usable by countries that do not use English alone. Because this does not allow us to use 100% of the tool, my note will not be 100% either.

QuickBase is the lifeline of my daily tasks! Any answer I need, QB holds the answer!

Comments: QuickBase has allowed us to streamline purchasing of numerous departments into one place. Easy reference to who, what, where, and how much is at everyone's fingertips. Tracking of parts, vehicle fleet info, uniform request... we have it all right there and it is so valuable.

Pros:

Easy answers at your fingertips to all your data. Organizing your purchasing, fleet, employees is a snap. Creating an app to is simple and quick. The functionality of the database makes our business efficient and provides quick answers.

Cons:

I wish there was more help from QB regarding app building rather than contracting out services. When you need guidance and direction, they should be able to help you on the spot to create and correct your app to get you up and running.

QuickBase is customizable and has helped my nonprofit track grants, events, individual donations as well as social services

Comments: Extremely useful for grants management. We have been using the nonprofit manager application for three years and love it. We also created six other applications to track social services including afterschool care, legal advocacy and public program application assistance.

Pros:

Very customizable, quick and easy search. Helpful support services. Low-cost. Can easily download information and upload information from Excel.

Cons:

Wish I had more time and knew more to customize the templates with my organizations branding, but as a backend management system. This product is perfect right out of the box.

Ease of Quickbase

Comments: Excellent!!

Pros:

1. Pipelines: Pipeline is the feature where we can automate our task daily or routine task by scheduling or manually 2. This platform is very helpful for workflow management 3. we can also create different tables, summary reports and so on 4. We can also now create different interactive professional dashboard in Quickbase

Cons:

We cannot customize any color of the field or use any background. Here we have to use the background made by Quickbase

Great cloud based app

Comments: We use quick base as a CRM, we keep track of our customer opportunities/activities/call logs/ email logs/ etc.

Pros:

It comes with many pre-developed applications that could fit your need. You can install one of these applications or develop one from scratch. You need some knowledge to develop one but many of the ones that are already existing work. They got apps from CRM , ticket control, reporting, inventory etc.

Cons:

It's very expensive for SMB's unless you use this platform on a daily basis.

Good for simple database projects

Comments: Experience has been good over the past 9 years. We use the tool to manage collaborative databases with key suppliers.

Pros:

The tool is easy to use and quick to get up and running without the involvement of IT. It works well for us to collaborate with folks internal and external to our company.

Cons:

The tool is a good fit for a small user base. The cost and quickly outweigh the benefit if the user count gets too large. I would like to see a better enterprise-level offering.

High Potential Platform

Pros:

The most useful feature of QuickBase is it's Bulk import feature. While comparing this product with others that we reviewed for implementation, this one feature stood out among others. The ease with which bulk import works especially the copy excel to clipboard feature has given enough flexibility to end users & clients. Another feature which has very pleasantly come across is the customizations feature where complex algorithms & reports can be built using JQuery & JavaScript yet amalgamates really well with its out of box components.

Cons:

1. Need better automated performance management across sites. 2. QuickBase lacks multi-lingual support which is highly required. 3. Multi-select dropdown is a must-have. 4. Licensing cost compared to other vendors is high