Passengers

Information for your journey and advice on dealing with travel related problems

Information for Monarch customers

Please check our dedicated website monarch.caa.co.uk

Before you fly

Planning and booking your journey

Advice for before you board

Information for your flight

Travelling with a disability or reduced mobility

Your rights when you fly

Thousands more airline passengers are now receiving compensation thanks to Alternative Dispute Resolution 27 December, 2017

Consultation: CAA proposes guidelines for airlines on improving assistance to people with hidden disabilities 21 November, 2017

CAA flying programme ends as last flight lands at London Luton Airport 16 October, 2017

Passengers with hidden disabilities 8 December, 2016

Holiday travel tips 7 December, 2016

'Saturday Night' at 30,000ft 24 August, 2016