On February 12, APCO President Becky Neugent met with Congressman Dale Strong (R-AL) in Birmingham, Alabama, to raise awareness of the issues facing the 9-1-1 community and how Congress can help address these challenges.
Get Certified Now as a Communications Center Manager
New online course now available!
Learn the knowledge, skills, and abilities needed to certify and successfully move into the role of a communication center manager or director with APCO’s new Communications Center Manager, 1st Edition course. Worth 24 CDEs. Learn more and register
New Membership Type Available for Students and Educators
This new membership category is intended to increase an interested student’s exposure to the public safety communications industry through APCO membership benefits, training and events. It opens up awareness of public safety telecommunications as a career option and helps develop leaders for the future by reaching students with an aptitude for related careers early.
Don’t Forget These Deadlines for Awards and Scholarships
Nominate someone for APCO’s annual Emergency Communications Center Awards and Technology Awards recognizing those demonstrating the highest levels of personal and professional conduct and performance. Deadline for submission is April 1.
Apply now for a scholarship for APCO Institute courses and leadership programs. Scholarship application deadlines are March 1 for RPL Program scholarships and April 1 for General scholarships. The CPE scholarship application period has closed.
I think the best part was just being around a huge group of folks in 9-1-1 that weren’t working. I have never had a chance to just sit and talk shop without being in my dispatch center.
Keeping You Up to Date
APCO is your source for public safety communications news that affects you, your job and your community.
Young Professional Spotlight: Jorian Jewell
Jorian was born in Oklahoma, grew up in England and finished high school in Nebraska before returning to Oklahoma. He was working two retail jobs and planning on going back to school when he landed his job as a telecommunicator which quickly turned into a career for him.
APCO’s 9-1-1 Wellness Summit Provides Ideas, Action Plans and Support
Health and wellness in 9-1-1 has been discussed in many formats and the Summit was an opportunity for attendees to share face-to-face, be vulnerable and take home the tools they need to create successful wellness programs back at their agencies.
NTNs: Filling Coverage Gaps to Enhance Public Safety Communication Systems
First responders racing to save lives and property in the face of emergencies must contend with various obstacles. Communication shouldn’t be one of them, yet coverage gaps in terrestrial networks caused by fire, earthquakes, heavy storms, and other natural disasters can cause dropped transmissions.
Thank You to Our Partners
Corporate Partner Spotlight
Verizon is a global leader in delivering innovative communications and technology solutions that improve the way our customers live, work, learn and play. Founded in 2000, the company operates America’s most reliable wireless network and the nation’s premier all-fiber network. Our mission in Public Sector: Enable governments through best-in-class networks, solutions, and customer experience to effectively serve their constituents and achieve their missions.









