government
The Fifth Digital Experience Government 'Must': Cultural Support
What is cultural support? Cultural support is an integral part of creating a cohesive work environment, and successfully implementing major change in an organization. It lays the groundwork upon which a collaborative, communicative, efficient team can be built. But what exactly is cultural support... Read more
Tags: 5 Musts of Digital Experience Government, governmentThe Fourth Digital Experience Government 'Must': Omnichannel
Government agencies have historically delivered digital experiences to citizens that are cumbersome and disjointed. Until recently it’s been an inherent, if not necessary, business trait given the information, data, and transactions shared between governments and citizens. There are more rules and... Read more
Tags: 5 Musts of Digital Experience Government, governmentThe Importance of Discovery Workshops
After joining Acquia, I was introduced to the Professional Services Discovery Workshop offering. In previous roles with other employers, we had meetings with clients to brainstorm or loosely gather requirements before starting work, but the Discovery Workshop proved to be a unique and invaluable... Read more
Tags: governmentDigital Experience Government Must #3: Implementing Personalization
Personalization for Government: Where to Start The first steps of creating a personalization strategy involve observing your users and collecting basic user data. If you can find out basic demographic information, and a basic browsing history (both on your site and across the web), then you’ll... Read more
Tags: 5 Musts of Digital Experience Government, governmentDigital Experience Government Must #3: Privacy and Personalization
Personalization of user experience will be the next major paradigm shift in government IT. Imagine a strong hurricane is about to affect your region. You, like many people, are not as prepared as you could be. The storm is projected to make landfall within the next week and you start to go into... Read more
Tags: 5 Musts of Digital Experience Government, governmentDigital Experience 'Musts': Why Open Source Matters to Government
Why OSS Matters to Government There are clear reasons why governments are putting increased attention on open source solutions. No Lock-in With OSS, governments maintain complete control of their applications and data. They are not locked into proprietary formats, feature sets,... Read more
Tags: 5 Musts of Digital Experience Government, governmentDamon Davis: NextGov Bold Award Finalist
It was not quite 5 years old and HealthData.gov was already running on outdated technology. The portal launched in 2011 with 197 datasets and by 2015 had swelled to more than 1,900 datasets and a handful of data mining applications. The good news is that the size and demand proved the value of... Read more
Tags: governmentThe Second Digital Government Must, Part I: Open Technology in Government
In my last post I discussed Digital Cloud - the first “Must” of the new Digital Experience Government. I explained how by leveraging a true digital cloud platform, organizations gain tremendous freedom to focus resources away from operations and maintenance, and onto innovation, mission fulfillment... Read more
Tags: 5 Musts of Digital Experience Government, governmentThe First Digital Experience Government ‘Must’: The Digital Cloud
Before coming to Acquia, I worked as a web content management architect and consultant for numerous public sector enterprises, including the Department of Homeland Security (DHS). At DHS, my main project was the strategy, design, and implementation of a Web Content Management as a Service (WCMaaS)... Read more
Tags: 5 Musts of Digital Experience Government, government5 ‘Musts’ of the New Digital Experience Government
What is Digital Experience Government? What does it mean to become “more digital”? Hasn’t government been “going digital” since the move to the web in the early ’90s? Yes, but to be a digital organization today means providing citizens, public servants, active duty military, and... Read more
Tags: 5 Musts of Digital Experience Government, government