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Your official source for Twitter Support. Follow us for tips, tricks, and announcements.

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Joined December 2008
Born March 21
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  1. 7 hours ago

    We’re removing Quality Filter from search settings because people told us the filter was confusing and they didn't want it. We’ve been improving search over time so Top shows you the best Tweets without the extra setting and Latest shows you more Tweets.

    213 replies 181 retweets 509 likes
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  2. Jul 22

    We're back up and running on Android! (And please make sure to update your app.) Thanks for your patience.

    Update: we're turning off the experiment on Android to fix some crash issues we've run into. We'll let you know as soon as it's back on!
    165 replies 89 retweets 321 likes
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  3. Jul 18

    We're fixing the issue where you see so many "This Tweet is unavailable" notices in conversations. This is usually due to deleted or protected Tweets, or muted keywords. In a few weeks, you'll start seeing more context on each notice to help explain why Tweets are unavailable.

    Replying to @Adufe_ga @TwitterSafety @Twitter
    Most of these are likely from accounts with protected tweets. The fact that the “unavailable” message is showing with a placeholder row is recently changed behavior (as result of a different change) that is confusing. They should be hidden. Will pass on to the team.
    319 replies 333 retweets 812 likes
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  4. Jul 17

    Update: we're turning off the experiment on Android to fix some crash issues we've run into. We'll let you know as soon as it's back on!

    We’re testing a feature to hide replies from conversations. This experience will be available for everyone around the world, but at this time, only people in Canada can hide replies to their Tweets. We want to know what you think. Please Tweet us your feedback and questions!
    210 replies 124 retweets 343 likes
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  5. Jul 17

    We’re testing a feature to hide replies from conversations. This experience will be available for everyone around the world, but at this time, only people in Canada can hide replies to their Tweets. We want to know what you think. Please Tweet us your feedback and questions!

    Launching today. Let us know what you think! 👇
    5,304 replies 1,079 retweets 1,625 likes
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  6. Jul 15

    You had some thoughts. We listened. The updated Twitter for desktop is here!

    0:42
    Woah, what’s this? A shiny new for desktop? Yup. IT’S HERE.
    848 replies 209 retweets 603 likes
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  7. Jul 12

    Deep in a thread? Tweets are better when they’re bigger, so we’re testing a way for you to expand replies within the conversation on twttr.

    202 replies 73 retweets 318 likes
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  8. Jul 11

    Twitter is back up for some people, and we're working to make sure our service is available to everyone as quickly as possible. The interruption was due to an internal system change, which we're now fixing. We’re sorry for the inconvenience and should be at 100% soon.

    miss us?
    541 replies 1,405 retweets 3,185 likes
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  9. Retweeted
    Jul 11

    You asked for more control over your conversations, so starting next week we’re testing a new feature in Canada that will let you hide replies to your Tweets. For transparency, viewers everywhere can see hidden replies by going to a new icon or the dropdown menu.

    569 replies 442 retweets 774 likes
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  10. Retweeted
    Jul 10

    Ready for more customization? Now you can pick which lists will appear and pin them. Just don’t let your lists know you’re playing favorites. 🤫

    This shows an update to customizable timelines, which allows you to pick which lists will appear and pin them.
    303 replies 419 retweets 2,460 likes
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  11. Retweeted
    Jul 9

    Today we’re announcing an expansion to this policy which will address dehumanizing language towards religious groups. This is just the first step. Over time we'll expand the policy to include more groups and update you along the way. Learn more:

    2,710 replies 859 retweets 1,263 likes
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  12. Jul 3

    We're almost at 100% resolved. There may be some residual effects for a small group of people, but overall your DMs should be working properly now. We appreciate your patience!

    306 replies 369 retweets 1,291 likes
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  13. Jul 3

    We're currently having some issues with DM delivery and notifications. We're working on a fix and will follow up as soon as we have an update for you. Apologies for the inconvenience.

    1,397 replies 5,952 retweets 12,435 likes
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  14. Retweeted
    Jun 27

    Sometimes, we decide that it may be in the public’s interest for certain Tweets to remain on Twitter, even if they would otherwise break our rules. We're going to start using a new notice to make it clear when we make these decisions. Read more:

    3,532 replies 894 retweets 2,600 likes
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  15. Jun 26

    We're raising the bar on how you search! When you search for accounts, we'll show you a little more info, like if they have recent Tweets and how they connect to your broader network. We're rolling this out on iOS, Android, and over the next few days.

    185 replies 197 retweets 467 likes
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  16. Jun 25

    We're running this experiment to get your feedback! You've told us you want a more customizable timeline, so we're testing having lists you’ve created or subscribe to available in your Home tab. If you like it, we'll add more controls before launching this feature to everyone.

    Customizable timelines that are easy to access? We’re thinking about ways to do this! One idea we had is for you to be able to swipe to your lists from home. If you're in the test tell us what you think!
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    273 replies 166 retweets 607 likes
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  17. Jun 21

    To clarify, we haven't changed general location tagging. You'll still be able to add a location to all Tweets (like a city or a restaurant). It's the precise location feature that's been removed from Tweets.

    Most people don't tag their precise location in Tweets, so we're removing this ability to simplify your Tweeting experience. You'll still be able to tag your precise location in Tweets through our updated camera. It's helpful when sharing on-the-ground moments.
    203 replies 191 retweets 493 likes
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  18. Jun 18

    Most people don't tag their precise location in Tweets, so we're removing this ability to simplify your Tweeting experience. You'll still be able to tag your precise location in Tweets through our updated camera. It's helpful when sharing on-the-ground moments.

    1,310 replies 690 retweets 2,083 likes
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  19. Jun 10

    You might have heard chatter about a new update that sends you a notification when someone shares your Tweet in a Direct Message. This is not true. For a roundup of the types of notifications we do send, check out our Help Center:

    267 replies 591 retweets 843 likes
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  20. Retweeted
    Jun 6

    Rules should be easy to understand. We heard you, ours weren’t. We updated, reordered, and shortened them, so you can know what’s not allowed on Twitter. Click through this thread for all our rules, and read our blog to learn more.

    1,439 replies 1,524 retweets 3,163 likes
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