Frequently Asked Questions
What is a sustaining member?
Sustaining membership provides a convenient and affordable way to support the Tribune, and ensures your membership will always be current. Sustaining members make an ongoing, monthly or yearly contribution by credit card. This support provides a reliable stream of income to produce public service journalism.
Why should I become a member of The Texas Tribune?
The Texas Tribune is a nonprofit, nonpartisan media organization that informs — and engages with — citizens on public policy, politics, government and other statewide issues. As a member, your contributions go directly to supporting this mission by helping make our content free and accessible to all Texans.
How long does a membership last?
Texas Tribune sustaining members give on a recurring basis, either monthly or annually. Membership lasts the duration of the recurring membership and can be canceled anytime. If you are interested in making a one-time membership donation, click here.
How can I renew my membership?
Texas Tribune members may give on a recurring basis, in which case there is no need to renew at any time. You can update billing information, your membership level or cancel at any time by contacting [email protected]. If you are not a sustaining member, you may renew on an annual basis, either online or by sending a membership donation in the mail.
How can I check the status of my membership?
Email [email protected] for more information on your status.
Can I make a one-time contribution?
Absolutely! You can make a contribution here.
Are contributions to The Texas Tribune tax-deductible?
Yes. You will receive a tax receipt at the time your gift is made.
What if I want my employer to match my contribution?
You can find out if your employer offers a matching program by clicking here. If your company offers a matching program, please follow the listed directions in order to get your contribution to the Tribune, as matched by your employer. Email [email protected] with any questions.
What’s the difference between a Registered User and a Member?
Registered users can comment on Tribune stories. This is a free service that you can sign up for here. Members financially support the Tribune on a recurring basis and receive membership benefits.
How do I sign up for Texas Tribune newsletters?
Go to our newsletter subscription page where you can sign up for any of our free newsletters.
I’m getting too many alerts. How do I manage them?
Please contact [email protected] to update your email subscriptions.
Forgot your Texas Tribune username or password?
You can reset it or retrieve it here. Forgot the email address you used to set up your account? Contact us at [email protected] and we’ll send it to you.
What is the Tribune's mailing address and phone number?
823 Congress Ave., Suite 1400, Austin, TX 78701, (512)716-8600
What if I still have a question about membership?
Please email us at [email protected] or call (512) 716-8613.
How do I subscribe to Texas Weekly?
Pricing and subscription instructions are at texastribune.org/twsubscribe/.
Can I subscribe to Texas Weekly by check or be invoiced?
Yes, go to texastribune.org/twsubscribe/ to review the invoice options.
How do I log in to Texas Weekly?
Go to TexasWeekly.com where you will be asked to sign in with your username and password. Once you enter your credentials, you will have full access to Texas Weekly's current and back issues.
I forgot my Texas Weekly password. How do I reset it?
Go to this password reset page, which is powered by TinyPass. Enter the email address under which you registered for Texas Weekly and click the "Reset your password" button. Tiny Pass will email you instructions detailing how to reset your password. If you do not receive the email, check your spam or junk email folders since some email clients may intercept TinyPass's reset instructions.
I have questions about Texas Weekly. Whom do I contact?
Please email us at [email protected] or call (512) 716-8635.