Kaspersky Internet Security 20

1. In the main window of Kaspersky Internet Security, click the More tools.

• If you have any difficulties opening the application, see this guide.

2. Go to the Clean and optimize section and click PC Cleaner.

3. Click Run.

• An analysis of objects will be started.

4. A window will show a link to lists of applications or browser extensions to remove, should Kaspersky Internet Security find any. Click We found applications that slow down computer startup.

5. Select an action:
   • To remove the application or browser extension from your computer, click Remove in the line containing the object. Kaspersky Internet Security will start the removal process. Follow the detailed instructions of the Wizard.
   • To leave the application or browser extension on your computer and exclude the object from analysis, click Hide in the line containing the object. The object will be added to the list of exclusions.

An analysis of installed applications and browser extensions will be run.

1. In the main window of Kaspersky Internet Security, click .

• If you have any difficulties opening the application, see this guide.

2. Go to the Protection section and select Application Manager.

3. Make sure that the Analyze installed applications and browser extensions checkbox is selected.
4. Click Select categories of objects.

5. Select categories of applications and browser extensions to analyze.
6. Click Save and close the window.

7. Click Configure schedule.

8. Set a schedule and configure the scan settings.
9. Click Save.

Installed applications and browser extensions will be analyzed according to the parameters you have set.

If you want to add an application or extension to the list of exclusions and leave it on the computer, click Ignore in the list of detected objects in the analysis results.

If the Kaspersky Internet Security analysis results did not show an application that annoys you or causes problems, send data about that application to Kaspersky for additional analysis:

1. In the main window of Kaspersky Internet Security, click the More tools.

• If you have any difficulties opening the application, see this guide.

2. Go to the Clean and optimize section and click PC Cleaner.

3. Click Report annoying application.

• The mouse cursor will change into a target.

4. Click the window of the application you want to report to Kaspersky.

• Data will be collected for sending.

5. Click Send.

6. Select the I have read the Statement regarding data processing and agree to send the data checkbox and click Confirm and send.

Data on the application will be sent to Kaspersky for additional analysis.

If an error occurred when using PC Cleaner in Kaspersky Internet Security to remove an application:

1. Restart your PC.
2. Sign in to your computer under the administrator account.
3. Check if the application you are trying to delete is running. If it is running, stop it.
4. Delete the application using the regular Windows tools. To learn how to remove an application on Windows 10, see the instructions on the Microsoft support website.

If the error persists, send a request to the application vendor’s technical support service, or to Microsoft.