(mt) Media Temple Status

All Systems Operational

AccountCenter Operational

API Operational

DNS Operational

DV Operational

DV Developer Operational

GRID Operational

ProCDN Operational

Support Operational

Virb Operational

Managed WordPress Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled Network Maintenance Nov 27, 21:00 - Nov 28, 01:00 PST

We will be performing a scheduled network maintenance on Monday, November 27, 2017. Here are the important details:

Who is affected?

Although we do not expect any service interruption, you may experience some minor blips in network connectivity while attempting to reach (mt) Media Temple services. Due to network redundancies, such interruptions should be minimal.

When will this maintenance happen?

This maintenance will occur between 9:00 PM and 1:00 AM PT, Monday, November 27, 2017.

What is changing?

This maintenance will replace a router line card.

Why is this maintenance happening?

This maintenance is happening because failure of the equipment could cause prolonged downtime. This is being done as preventative maintenance.

Symptoms:
• Inability to access web, SSH, or FTP.
Posted on Nov 22, 15:16 PST

Past Incidents

Nov 25, 2017

No incidents reported today.

Nov 24, 2017

DV Host Server vzs221 Service Interruption

Resolved - The issue effecting vzs221 has now been resolved. Thank you for your patience.
Nov 24, 04:43 PST

Investigating - (mt) Engineers are currently mitigating an issue with DV Host Server vzs221, which is affecting some of our DV Managed customers. (mt) Engineers are currently working on bringing this host server back online as soon as possible.

You may verify whether or not your services are being impacted by this issue by locating your Host Server in your Server Guide. For more information on how to locate your Server Guide in the AccountCenter, please reference the following (mt) Community article.

https://mediatemple.net/community/products/dv/204643840/

We are actively working on getting this issue resolved as soon as possible. We apologize for any inconvenience this issue has caused, and we appreciate your patience while we work quickly towards a resolution.

Symptoms:
• Inability to access web, FTP, or SSH.
Nov 24, 02:06 PST

Nov 23, 2017

No incidents reported.

Nov 22, 2017

No incidents reported.

Nov 21, 2017

No incidents reported.

Nov 20, 2017

DV Host Server vzs036 Service Interruption

Resolved - This incident has been resolved.
Nov 20, 15:37 PST

Investigating - (mt) Engineers are currently mitigating an issue with DV Host Server vzs036, which is affecting some of our DV Managed customers. (mt) Engineers are currently working on bringing this host server back online as soon as possible.

You may verify whether or not your services are being impacted by this issue by locating your Host Server in your Server Guide. For more information on how to locate your Server Guide in the AccountCenter, please reference the following (mt) Community article.

https://mediatemple.net/community/products/dv/204643840/

We are actively working on getting this issue resolved as soon as possible. We apologize for any inconvenience this issue has caused, and we appreciate your patience while we work quickly towards a resolution.

Symptoms:
• Inability to access web, FTP, or SSH.
Nov 20, 14:25 PST

Grid Cluster 03 Service Interruption

Resolved - (mt) Media Temple engineers have resolved the issue and services on Cluster 03 are accessible. If you are still experiencing issues, please get in touch with our team and we'll be happy to investigate.
Nov 20, 12:11 PST

Investigating - (mt) Engineers are currently working on an issue affecting web accessibility for customers on Cluster 03 of the Grid.

You may verify whether or not your services are being impacted by this issue by locating your Cluster in your Server Guide. For more information on how to locate your Server Guide in the AccountCenter, please reference the following (mt) Community article.

https://mediatemple.net/community/products/grid/204644050/

We are actively working on getting this issue resolved as soon as possible. We sincerely apologize for any inconvenience that this may cause, and we appreciate your patience while we work quickly towards a resolution.

Symptoms:
• Inability to access web, FTP, or SSH.
Nov 20, 09:45 PST

Nov 19, 2017

No incidents reported.

Nov 18, 2017

No incidents reported.

Nov 17, 2017

No incidents reported.

Nov 16, 2017

DV Host Server vzs147 Service Interruption

Resolved - (mt) Engineers have resolved this matter and the host server back online. We appreciate your patience in this matter.
Nov 16, 12:53 PST

Investigating - (mt) Engineers are currently mitigating an issue with DV Host Server vzs147, which is affecting some of our DV Managed customers. (mt) Engineers are currently working on bringing this host server back online as soon as possible.

You may verify whether or not your services are being impacted by this issue by locating your Host Server in your Server Guide. For more information on how to locate your Server Guide in the AccountCenter, please reference the following (mt) Community article.

https://mediatemple.net/community/products/dv/204643840/

We are actively working on getting this issue resolved as soon as possible. We apologize for any inconvenience this issue has caused, and we appreciate your patience while we work quickly towards a resolution.

Symptoms:
• Inability to access web, FTP, or SSH.
Nov 16, 12:22 PST

Nov 15, 2017

Grid Cluster 03 Service Interruption

Investigating - (mt) Engineers are currently working on an issue affecting web accessibility for customers on Cluster 03 of the Grid.

You may verify whether or not your services are being impacted by this issue by locating your Cluster in your Server Guide. For more information on how to locate your Server Guide in the AccountCenter, please reference the following (mt) Community article.

https://mediatemple.net/community/products/grid/204644050/

We are actively working on getting this issue resolved as soon as possible. We sincerely apologize for any inconvenience that this may cause, and we appreciate your patience while we work quickly towards a resolution.

Symptoms:
• Inability to access web, FTP, or SSH.
Nov 15, 02:37 PST

Nov 14, 2017

No incidents reported.

Nov 13, 2017

No incidents reported.

Nov 12, 2017

No incidents reported.

Nov 11, 2017

No incidents reported.

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