At SIS, the quality of service depends fundamentally on our basic belief about SIS personnel truly understanding the meaning and value of SIS' mission and values. Every SIS employee is indoctrinated through training, evaluations, and a values pocket card that reinforces the importance of our mission and how we intend to get there through demonstration of our behaviors.
SIS Mission: (Quality Policy)
SIS' Mission is to continuously provide impeccable Quality Service through enduring relationships with our customers and employees by demonstrating SIS' values: Professionalism, Quality, and Teamwork.
Professionalism
Relationships established through ethical conduct and truthful communication.
Quality
Commitment to the needs of the customer through conformance to contract requirements, adherence to SIS' certified quality standards, and continuous improvment measured by customer satisfaction.
Teamwork
Together Everyone Achieves More by continuously collaborating on the most effective solutions for our customers and employees.
SIS understands our values to be important because they influence behavior, provide a moral compass, provide continuity through change, help employees make the right decisions, help employees be more proactive, and integrate into all levels and functions of SIS for a steadfast identity of one organization with one goal: Quality for the customer.