ManageEngine is excited to present ServiceDesk Plus 9315, the latest version of our flagship IT service desk solution. This version introduces powerful new features and improvements that are sure to take your IT help desk support to the next level. Click here to learn more. http://zurl.co/Eq3O4

#ITSM101: The what's, the why's and the how's of incident management http://zurl.co/3WQOm

Last day to register for our upcoming webinar on how to "Turn your service desk into a hub of innovation". http://zurl.co/2BQnZ

HAMBS, an IT service provider for the Australian health insurance industry, wanted to move away from reactive to proactive IT service delivery. http://zurl.co/LWQ3E

Just a few days left for our upcoming webinar on innovation in servicedesk. July 20, 11 AM Register today!http://zurl.co/gOa4n

Implementing IT service management (ITSM) in your organization is no walk in the park. When you plan to implement ITSM, you may have to encounter questions such as where do I start? How do I start? What am I trying to achieve? If you don’t have complete answers to your questions,your ITSM implementation might fail. Here are 10 reasons why an ITSM implementation can fail. zurl.co/oLeWy

Dear sysadmins, what does innovation mean to you? Join this webinar to make your IT help desk an innovation hub. http://zurl.co/0ba4g

We made a quick list of #ITSM #best practices so that you can provide great service and ensure end-user satisfaction. How many of these are you already doing in your service desk? Is it 4/10? 7/10? Let us know so that we could work together to push those numbers to up, up and up! http://zurl.co/weze3

Join this #webinar to learn how IT #helpdesks can transform a problem into opportunity for #innovation http://zurl.co/0ba4g