Patient portal
The FollowMyHealth patient portal is used with your Northwell account to give you more access to your personal medical records—from Northwell and other medical providers—and more control over your health care.
With the patient portal, you can:
- View prescriptions and lab results
- Access notes from doctor appointments
- Email your physician directly
- View discharge instructions after a hospital stay
Medical records
As a patient, you have the right to access your medical records. Copies of medical records are available to patients and physicians with the proper authorization. Our Health Information Management Office can help—call (516) 719-2241.
We are committed to supporting the language needs of all patients during their visit.
Call (516) 881-7004 to learn more.
We provide the medical and nursing care you need for a rapid and safe recovery.
Call (866) 831-2206 to learn more.
Need a nurse, therapist or other medical professional? We can bring high-quality care right to your home.
Call (866) 651-4200 to learn more.
The Senior Navigator Program offers free information, referral and assistance designed to help seniors and their families find and access services.
Call (888) 243-6272 to learn more.
Patient satisfaction
Offering you the best possible health care is our top priority. To determine where improvements are needed, we participate in the Hospital Consumer Assessment of Health Providers and Systems (HCAHPS) survey, a standardized tool for measuring and reporting satisfaction across all hospitals in the U.S.
After you are released from the hospital, you may be selected to participate in the HCAHPS survey. Please take the time to fill it out—your feedback is valuable to us.
Patients’ Bill of Rights
Every patient has the right to receive treatment without discrimination based on race, color, national origin, religion, sex, sexual orientation, age, gender identity, gender expression or disability, in addition to other important rights.
Billing & insurance
Need information on paying a bill, financial assistance or insurance? We're here to help. See these links for more on billing and insurance at Northwell.
