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Help Improve Mac Trade-in

We love to listen. Please share your feedback, ideas, and suggestions on how we can make the Mac trade-in program even better for customers.

Note: This feedback will be reviewed by Phobio and Apple representatives. To resolve customer issues, please visit Live Chat.

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Terms & Conditions

As a participant in the Apple Trade In program serviced by Phobio LLC, I confirm that I am the rightful owner of the device being traded-in and agree to the inspection, device shipment, and payment process of the program.

Visit phobiosupport.com/terms for complete terms and conditions.

Privacy Policy

All information collected by Phobio will be used to process your transaction or be used to contact you. All personal information will be treated as strictly confidential and will be stored on a secure server. Phobio will not distribute your personal data to third parties.