We’re here to help
Your feedback helps us provide the very best care for our patients.
If you or a family member has comments regarding your care, please email [email protected], call (914) 366-3222 or contact the on-call administrator at (914) 366-1000.
You also have the right to contact the New York State Department of Health or The Joint Commission. Click here for more information.
For any other information, please call the hospital’s main number: (914) 366-3000.
Other comments or questions
Insurance and billing
If you have questions about your insurance coverage or a bill that you have received, please email [email protected].
Employment
For information about employment, please click here.
Concerns about your care
If you have concerns about your care, please contact a patient advocate (914) 366-3222 or the administrator on call (914) 366-1000 so that your concerns may be addressed immediately. You also have the right to contact the New York State Department of Health or The Joint Commission.
Click here for more information.
Administrative department directory
| Addiction Treatment Services (ATS) – Outpatient, Ossining | (914) 944-5220 |
| Administration | (914) 366-1000 |
| Admitting | (914) 366-3075 |
| Ambulatory Surgery | (914) 366-3535 |
| Aquatherapy | (914) 366-3700 |
| Audiology Services (hearing testing / aids) | (914) 366-3010 |
| Balance Center | (914) 366-1170 |
| Behavioral / Mental Health Services | (914) 366-3027 |
| Bereavement Support Group | (914) 366-3325 |
| Better Breathers Club | (914) 366-3712 |
| Billing | (914) 366-3133 |
| Birthing Center | (914) 366-3559 |
| Breast Center | (914) 366-3440 |
| Cancer Institute | (914) 366-1600 |
| Cardiac Rehab | (914) 366-3742 |
| Cardiovascular Diagnostic Lab | (914) 366-3740 |
| Case Management | (914) 366-3340 |
| Child Care Center | (914) 366-3232 |
| Clergy | (914) 366-3090 |
| Counseling Groups | (914) 366-3600 |
| CPR Classes | (914) 366-3166 |
| Development (Fundraising / Donations) | (914) 366-3107 |
| Diabetes & Endocrine Center for Children & Young Adults | (914) 366-3400 |
| Diabetes & Metabolism Center | (914) 366-2270 |
| Education & Screenings | (914) 366-3470 |
| EEG | (914) 366-5300 |
| Electroconvulsive therapy (ECT) | (914) 366-3513 |
| Emergency Department | (914) 366-3590 |
| Emergency Training: Hoch Center For Emergency Education | (914) 366-ELSP |
| Endoscopy Unit | (914) 366-3795 |
| Financial Assistance Unit | (914) 366-3004 |
| Gift Shop | (914) 366-3183 |
| Health Education + Screenings | (914) 366-3470 |
| Hearing Center | (914) 366-3010 |
| Hernia Center | (888) 888-2311 |
| Hospice – Serving Westchester since 1983 | (914) 366-3325 |
| Human Resources | (914) 366-3150 |
| Hyperbaric Medicine Center | (914) 366-3690 |
| Infusion Center | (914) 366-1650 |
| Laboratory – Outpatient | (914) 366-3917 |
| Lactation (Breast Feeding) Center | (914) 366-3394 |
| Lung Nodule Center | (914) 366-2333 |
| Mammography / Breast Center | (914) 366-3440 |
| Marketing / Communications | (914) 366-3100 |
| Maternity Classes | (914) 366-3559 |
| Medical Records | (914) 366-3065 |
| Mental Health Information | (914) 366-3619 |
| Midwifery | (914) 421-1500 |
| Mental Health Information Emergencies | (914) 366-2222 |
| MRI | (914) 366-3444 |
| Nuclear Medicine | (914) 366-3459 |
| Nutrition Counseling | (914) 366-2264 |
| Occupational Health | (914) 366-3220 |
| Occupational Therapy | (914) 366-3717 |
| Ostomy Support Group | (914) 366-STET |
| Osteoporosis Center | (914) 366-2270 |
| Pain Management Center | (914) 366-3794 |
| Palliative Care | (914) 366-3677 |
| Pastoral Care / Chaplain’s Office | (914) 366-3090 |
| Patient Information | (914) 366-3180 |
| Pharmacy – Phelps Community Pharmacy(Prescriptions) | (914) 366-1400 |
| Phelps Continuing Day Treatment | (914) 923-5700 |
| Phelps Counseling – Sleepy Hollow | (914) 366-3600 |
| Phelps Health Home Care Management Services, Briarcliff | (914) 923-5740 |
| Phelps Medical Associates | (914) 269-1900 |
| Physical Rehabilitation – Acute Inpatient | (914) 366-3702 |
| Physical Rehabilitation – Outpatient | (914) 366-3700 |
| Physician Referral Service | (914) 366-3367 |
| Physical Therapy | (914) 366-3700 |
| Pre-Surgical Assessment | (914) 366-3530 |
| Psychiatry – Inpatient – 9am-5pm weekdays | (914) 366-3513 |
| Psychiatry – Inpatient – after 5pm and weekends | (914) 366-2222 |
| Pulmonary Function Lab | (914) 366-3712 |
| Pulmonary Rehabilitation | (914) 366-3712 |
| Substance Abuse Rehab – Inpatient | (914) 366-3027 |
