Best in Software Company

6 hours ago

CL

Highly recommend Dazzly if you are looking for a website builder. Great expertise in web design, friendly services provided when starting up and on going support.

16 Nov 2021

We have used iTrade since May 2017. Over the years iTrade have evolved a lot. We are a ventilation company that have field techs organised on iTrade. We also use it for quoting and invoicing and it makes our life easier. Well Done iTrade. And support is never far away if you do have issues. :-)

13 hours ago

LR

I was always a little sceptical about moving to Unleashed but Jue Wang made the process so easy and was always on hand to give advice. All in all a great package and so glad we invested in it.

25 Oct 2024

I pay for phone support, however on the rare occasions where it was needed, you always get an answering machine asking to leave a message. No-one EVER picks up a call and then they usually get back to you via email. you basically pay for a service that is not provided.

24 Oct 2024

SI

Links easily with Xero and provides and one point dashboard to manage overdue debtors.

19 Oct 2024

They promised so many things including time savings and support but delivered generic paperwork and gave me all the work to do. Begs the question what am I paying for and what is the actual value received. Like any company involving insurance if your boxes aren't ticked correctly they have a way out so you have to then do all the work or you really waste your money. Most of all they talked me into signing a 5 year agreement which absolves them of all forms accountability. I have made my complaints heard and have been promised that they take things seriously but nothing has changed. So after 4 years of being ripped off I am now buying my way out of this contract and am really happy to be done with this ethically bankrupt company. This arrangement reminds me of a combination of a ponzi scheme where you are promised value and a pyramid scheme where the more people you trap in the scheme the better it is for you.

28 Oct 2024

I got quick respond after my report

9 Oct 2024

Orchestra made keeping stakeholders informed easy, updating the companies office easy, and managing our share register easy. And great support!

5 Oct 2024

JT

We've been using Cin7 for about 7 years. The experience is hallmarked by inconsistency and price hikes. What started as the most cost effective solution and smooth onboarding with ultimate customer satisfaction transformed to being completely ignored for two years. This was followed by a sudden renewed interest in customer satisfaction and making sure it all works as it should, and once again, I could not be happier and the pain from the two previous years was easily forgotten. However, I'm guessing it was sold again and now the company is working hard on maximising returns and minimising customer satisfaction (reducing cost). The new backing is aggressively buying other entities and introducing steep price increasing every 6 months. We're now paying $36,000 a year for what was once a cost effective solution. By comparison, 7 years ago we spent about $3500 a year. When asked about this the response is the same as always; we've made improvements. Though whether those improvements actually are remain unclear. Rolling another company into your portfolio does not mean things improved. The product itself; it does what is supposed to do. Not in a spectacular way or earth shattering new approach. It's the same as most other solutions out there. If anything, the interface is outdated and has not had a lift for the last 7 years, it's also not particularly user friendly or intuitive. The extra software Omni has purchased are poor integrations and literally still stand alone companies that connect through the Cin7 API. They're not properly integrated and were never designed to work exclusively with Cin7.

15 Oct 2024

still a long way from being great. Very clunky with uploading price lists etc. Technical functionality needs work and upgrading.. We started out as a small business and within 12 months, I'm beginning to drink we've outgrown this software.