Patient portal
The FollowMyHealth patient portal is used with your Northwell account to give you more access to your personal medical records—from Northwell and other medical providers—and more control over your health care.
With the patient portal, you can:
- View prescriptions and lab results
- Access notes from doctor appointments
- Email your physician directly
- View discharge instructions after a hospital stay
Medical records
As a patient, you have the right to access your medical records. Copies of medical records are available to patients and physicians with the proper authorization. Our Health Information Management Office can help—call (914) 366-1112.
Health equity
As a member of Northwell Health, and under the umbrella of the Center for Equity of Care, Northern Westchester Hospital is committed to understanding the needs of our patients and community and ensuring we are meeting these needs in a diverse, inclusive and equitable way.
We have created a Diversity, Equity, Belonging and Inclusion Committee to foster a culture in which everyone can be their best selves and share their experiences and backgrounds. We champion a working environment that values each person’s individuality and unique perspectives.
We are committed to providing resources and educational opportunities to our staff to enable them to weave important components of anti-racism and allyship into their care and interactions with our patients and colleagues, further supporting an environment of belonging. We also partner with local community organizations to make sure we understand the diverse health needs and equity concerns of the community we serve.
Health Equity Impact Assessments
Following the rules set by the Department of Health, the Health Equity Impact Assessment (HEIA) examines how a proposed project at a facility affects the accessibility and delivery of services. The goal is to see if the project will improve equitable health care delivery and help reduce health disparities in the assigned service area, with a focus on groups that may not have easy access to medical care.
These projects have happened at Northern Westchester Hospital. Explore each to understand how it has affected our local community.
Transitional Care Unit Closure
Patient advocacy & support
The state and federal governments require that all hospital patients in New York state be given certain information and materials when admitted to a hospital. The Patients’ Bill of Rights explains the rights of each hospital patient and contains advice on how to get assistance. There are also unique rights for parents of patients.
Our patient support services also include benefits and programs for veterans, language/translator assistance for any patients or family members who need it, as well as an ethics committee for assistance or advice with ethical issues relating to patient care.
Committed to patients and families
Innovative care programs
Northern Westchester Hospital—a nationally recognized leader in patient-centered care—is committed to creating innovative programs that meet the needs of patients and families and can be replicated in other health care organizations around the world.
