frequently asked questions
we have lots of great info about products, ingredients, allergens, coupons and more. but not here. sorry.

click this link to check out our FAQs.

want to talk to us?

in the united states + canada, call us at
866.9-method (or 866.963.8463)
we’re available monday – friday
8:30am to 5:00pm pst

wondering where your order is? want to make an exchange or return?

for questions about your online order, placed through methodhome.com,

please contact our fulfillment partner, soap.com at 1-800-762-7123.