WMS (Wildix Management System) and PBX
WMS Start Guide
A step by step guide for PBX administrators: how to activate and install a Wildix PBX, how to set up a WMS Network, add users, provision phones and media gateways, configure trunks; practical examples of Dialplan configuration
- WMS Start Guide – EN | Google translation
WMS – Anleitung zur Inbetriebnahme – DE
WMS – Guide de démarrage – FRA
WMS Technical notes
Technical notes for PBX admins
- Parking feature – EN | Google translation
- Function / BLF keys – EN | Google translation
- Import of Contacts / Users – EN | Google translation
- CardDAV Sync of Contacts (Mac OS X / Thunderbird / iOS and Android) – EN | Google translation
- ACL and Call classes management – EN | Google translation
- Trunk settings – EN | Google translation
- Devices provisioning – EN | Google translation
- Remote provisioning – EN | Google translation
- Dialplan applicatons – EN | Google translation
- Smart Dialplan (use of Custom Applications)– EN
- Global Dialplan Custom Variables– EN
- Switch Director – Secretary – EN | Google translation
Servizio Direttore – Segretaria – IT
Filtrage Patron – Secrétaire – FR
- Feature codes – EN | Google translation
- Call distribution in Call groups – EN | Google translation
- Settings – EN | Google translation
- Fax Server Guide – EN | Google translation
Virtualization
Guide for sysadmin: how to install PBX as a Virtual Machine or Server HW
- Virtualization – EN | Google translation
Transition WMS 2.x – WMS 3.80.x
PBX Documents
- PBX Datasheet – EN
PBX Datasheet – IT
iPBX Fiche Technique – FR
Kurzanleitung zur Lizensierung und Aktivierung von Telefonanlagen (Hardware und virtuell) – DE
USB Key
- WKEY2GB Datasheet – EN
WKEY2GB Datasheet – IT
WKEY2GB Fiche Technique– FR
Technical-Commercial Specifications
Media gateways and Networking
Media gateways
Media Gateways – OLD
PoE Switches
PoE Switches – OLD
VDSL PoE Extender
- VDSL Datasheet – EN
Enterprise Wi-Fi Sync Overlay
IP DECT W-AIR
- W-AIR Datasheet – EN
W-AIR Datasheet – IT
W-AIR Fiche technique – FR
W-AIR System
Guide for sysadmin: how to set up a DECT network, where to place bases and repeaters, how to perform firmware upgrade, set up lone worker alarms for W-AIR 150 handset
- W-AIR Administrator Manual – EN | Google translation
W-AIR Guide de l’administrateur – FR
W-AIR handsets
Guides for end user: how to assign and to use W-AIR handsets
WP
WP
- WP 2017 Datasheet – EN
- WP 2017 Fiche Technique – FR
WP 2016 Datasheet – IT
Fiche technique WP 2016 – FR - WP600A/WP600ACG User Guide – EN | Google translation
WP600A/WP600ACG Manuale d’uso – IT
WP600A/WP600ACG Manuel d’utilisateur– FR
WP600A/WPACG Bedienungsanleitung – DE - WP600A/WP600ACG – Tech notes for End User – EN | Google translation
- WP600A/WP600ACG – Tech notes for sysadmin – EN | Google translation
- WP410 Sept 2016 / WP480G / WP490G User Guide – EN
WP410 sett 2016 / WP480G / WP490G Guida telefono – IT
WP410 sept 2016 / WP480G / WP490G Guide d’utilisateur – FR - Reset and recovery of WP4X0 2015-2016 – EN | Google translation
WP 1st series – OLD
- WP old Known issues – EN
- Reset and recovery of WP OLD – EN | Google translation
Headsets and other Phones Accessories: WHS, WP490EXT, WPEHS
WHS, WP490EXT, WPEHS
Wildix offers three headsets models – monoaural (WHS-Mono), binaural (WHS-Duo) and bluetooth (WHS-BT); WP490EXT – keypad extension module; WPEHS – wireless headset adapter
- Phones Accessories – Datasheet – EN
Accessori Telefoni – Datasheet – IT
Accessoires Téléphones – Fiche Technique – FR - WHS, WP490EXT, WPEHS – Quick Start Guide – EN | Google translation
Integration of third party headsets: Jabra, Plantronics, Sennheiser, JPL
Wildix has worked with Jabra, Plantronics, Sennheiser and JPL to integrate different headset models to work with the majority of Wildix devices
UC (Unified Communications)
Collaboration
Guide for end user: how to use Chat, Audio and video call, Fax and SMS, File transfer, Softphone, Multichat and audio conference, Attendant Console, Desktop sharing
- Collaboration User Guide – EN | Google translation
Collaboration Guide d’utilisation – FR
Integration COMPONENTS
Guides for end user / sysadmin: how to set up and to use the Integration utility component (TAPI driver) in order to place calls from web pages and from various Windows applications and to send faxes using Wildix Fax Printer
- TAPI driver – User Guide for Microsoft Windows – EN | Google translation
- Outlook integration (beta) for Microsoft Windows – EN | Google translation
- Fax Printer – Send faxes from Windows / Mac OS X – EN | Google translation
CDR-View
- CDR-View Datasheet – EN
CDR-View Fiche Technique – IT
CDR-View Fiche Technique – FR
Guide for end user: how to use CDR-View component for comprehensive call traffic, costs, user and group activity analysis
- CDR-View User Guide – EN | Google translation
CDR-View Guide d’utilisateur – FR
Call center Wallboard
Guide for sysadmin: how to install the Wallboard application for call center activity monitoring
iOS/Android Apps
Guides for the sysadmin / end user: how to set up access to shared PBX phonebooks on personally owned devices and to use the applications for iOS/Android
- iOS/Android APP: User Guide – EN | Google translation
App per iOS/Android: Manuale d’uso – IT
App pour iOS/Android Guide d’utilisation – FR
Applikation für iOS/Android – Bedienungsanleitung – DE - iOS/Android APP: Sync of Contacts – EN | Google translation
iOS et Android APP : Synchronisation des Contacts – FR
Mobility Enterprise
Guide for sysadmin: how to enable PBX users to receive and make calls via the corporate PBX from personally owned mobile phones
- Mobility Guide – EN
CTI Hotel – OLD
Guide for sysadmin / end user: how to use CTI Hotel on PBXs of WGW-H series with WMS 2.x version
WebRTC Kite & Videoconference
WebRTC Kite
Guide for sysadmin: how to set up Kite service on WMS side and on the website; includes HTML template of Kite contact button and Kite WebAPIs allowing to display call agent status and personal image, Direct call and chat without customer authorization
- Kite Guide – EN | Google translation
Kite Guide – FR
Kite Guide – DE
Ubiconf WebRTC Videoconference
Guide for end user / sysadmin explaining how to connect and use Ubiconf-voice speakerphone
Guide for end user / sysadmin: how to start and to manage the Videoconference; includes bandwidth and browser requirements
- Ubiconf Videoconference – User Guide – EN | Google translation
Visioconférence Ubiconf – Guide d’utilisation – FR
Developer Area
Windows TAPI
Documentation for developers: how to integrate Wildix PBX capabilities with PC running Windows
- TAPI Online Documentation – EN | Google translation
Collaboration WebAPI
Information for developers: Wildix WebAPIs for integration of Wildix PBX capabilities into web application and third-party software; links to download a JavaScript library and access to developer documentation
- WebAPI Online Documentation – EN | Google translation
PBX Control APIs
Set of APIs allowing developers to integrate separate Wildix PBX capabilities into web applications
- APIs Online Documentation – EN | Google translation
Web Applications Area
Set of APIs allowing you to extend your Wildix PBX with additional functionality, such as WebCRM and Alert-call System
Known issues
A list of Wildix known issues and their workarounds
- Known issues – EN
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