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Aggregated Data Dilemma
Okay, I am weird (tell me something that I don’t know, say most of my friends). For Christmas I wanted a Nike Apple Watch to go with my existing FitBit and Garmin fitness trackers (I look sort of like... READ MORECustomer Experience: Expert Predictions for 2017
Many companies are in the midst of their strategic planning for the year. One area of business that cannot be ignored is the importance of customer experience (CX)—in fact, Gartner predicted that, by 2017, 89% of marketers expected customer... READ MORENFV Operating Models – How to Mix Oil and Water (also known as IT Operations and Network Operations)
Network Function Virtualization (NFV) brings the concept of a common, virtualized infrastructure (now prevalent in most Telecom IT shops) to the core network. Virtualized Network Functions (VNFs) such as Virtual Evolved Packet Core (vEPC) will operate on a robust,... READ MOREData and Economics 101
As more organizations try to determine where best to deploy their limited budgets to support data and analytics initiatives, they realize a need to ascertain the financial value of their data and analytics – which means basic economic concepts... READ MORE5 IT Transformation Trends for Asia Pacific Insurers
On a recent trip to Bangkok and Hong Kong I had the privilege to facilitate a series of discussion on digital transformation in the financial services industry. It always amazes me when I travel to speak with IT managers... READ MORESay goodbye to labor-intensive, hello to light-touch deployment for PCs
I was struggling with the right way to convey my excitement in this blog when I ran across this quote from the late senator and astronaut, John Glenn, “To sit back and let fate play its hand out and... READ MOREMeet the Authors
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