ProntoForms

Best-in-class mobile forms and workflow app for salesforce. Reliable and Dependable platform !

Commentaires : ProntoForms is the leading platform solution for organizing the remote workforce team systematically for supplying the data and inputs feeds in much more organized and timely manner time and again. It enables the salesforce and workforce to apply job safety measures and complete analysis without any failure and provides inbuilt template to facilitate data feeds and reporting pertaining to employee training, Preventive Maintenance, Fleet servicing and field management throughout.

Avantages :

One of the most promising app for development of workflows and mobile forms for various salesforce team across different businesses in short span of time. The mobile solution of Pronto Forms is easiest and most simplified app ever. Helps remote workforce team to gather data and inputs smartly and accurately. One of the highly innovative, smart and scalable solution for gathering data inputs in most streamlined manner without any non compliance.

Inconvénients :

As on date, no dislikes. One of the highly reliable solution for driving businesses to another level. Though, we still want more customization in features and utilities to serve our clients better. It is not very mature and often give stoppages to us while integration and linking of apps with other internal and external platforms.

Alternatives envisagées : Alchemer, Jobber, Cognito Forms, Zoho Creator et Nintex RPA

Pourquoi passer à ProntoForms : ProntoForms chosen above all other alternatives due to its high integrability with other devices and platforms internally and externally without any slipups. It has high performance parameters which ensure adequate and correct data flow and entry into the system by salesforce and remote workforce. Brings high productivity and performance in the system. Sales revenue increased Multifold

Useful and Easy to use

Commentaires : As long time users we have seen Pronto Forms develop many new features over the years and every time there is a change there is lots of tutorials, articles and support to learn and utilize the new features

Avantages :

We have used Proto Forms for over 10 years to manage our field service teams and it has been very easy to use to all our staff including those with little to no experience with smart phone technology.

Inconvénients :

The maps integration in our area is sorely lacking and as a result we have had to use several work arounds

Alternatives envisagées : Service Genius

Pourquoi choisir ProntoForms : QXpress was not user friendly, did not integrate into our accounting program and had less customizability

Logiciel antérieur : QXpress

Pourquoi passer à ProntoForms : Thoughtful Systems was not user friendly, did not integrate into our accounting program and had less customizability

Not a fan

Commentaires : There isn't many positives I can convey. I have developed safety audits for several companies, using both Predictive Solutions and iAuditor, both of which I prefer. Pronto Forms was a program that our parent company went to and wanted to be consistent and pushed it out to all of it's subsidiary companies; so I had no choice. Creating the form was no problem, however we aren't a company that is at a site for multiple months at a time, we may only be at a project for 2-3 days, and we are constantly moving employees around, which means every time you do this, you have to update your form, then ensure all the users sync the data for it to show up before they use it again. When trying to use the data, it's pointless. You enter data on the Pronto Forms site, then you have to go to a different website to get your data. Predictive Solutions is obviously the Cadillac of Safety auditing software, the one fault with them I have is that if you have to make changes, it isn't as easy as making the changes yourself, you send them into your contact for them to make the changes. Pronto Forms gives you that freedom, I will give them that, but still, as the administrator of these forms as well as having my main job function, unless you are a company that hires someone specifically to manage the Pronto Forms entry and collection, I would steer clear. As soon as our contract is up, we will be going back to iAuditor, which is far less expensive, allows up to three user devices per user (being an admin, I have to change devices regularly, and each time, it locks me out of the other device I am using). I hate giving a company a bad review, but what we were sold on and what the final product was, is light years away from each other.

Avantages :

It's really rather simple to create a file; If you only want to create a form and just plug and play without the need for continuous updates (of say foreman, employees, etc.) then it's a pretty decent program to use.

Inconvénients :

If you have to change data in files frequently, its a pain; the analytic statistics aren't even in the same program; If you have specific customization data needed, based on site, if you have more than five sites, it's horrible to find any use of this data.

The leading player for automating mobile workflows and efficient field service management !

Commentaires : Its good so far. Worth trying and using for seamless activities of ground team and also build inspection and desktop evaluation workflows and data capturing forms efficiently. It is highly flexible app and comes with enormous customizing features which certainly adds value and brings importance to work. The integration with other apps and platforms is done comfortably without much hiccups.

Avantages :

Workflow automation through streamlined field service management. The app is specially designed to streamline and implement hassle free work activities for ground or field team in various manufacturing and service ecosystem. The app never slows down or lag and works efficiently in offline and hybrid mode also. It is quite scalable model and is flexible to user requirements. All our back office work, system and processes are uniformly managed throughout with its work order system which works flawlessly for all businesses. No hassle in operation at all.

Inconvénients :

The app undergoes new updates quite frequently and give lot of push notifications. Sometimes, the notifications just clutter the mobile interface and troubles a lot. Also, more form building features can added as enhancement and utility features without any increase in price of the subscription.

Alternatives envisagées : Fulcrumapp.com, 123FormBuilder, GoCanvas, Alchemer, Medallia Insights Suite et ProcessMaker

Pourquoi passer à ProntoForms : ProntoForms is chosen above other alternatives due to its good peer feedbacks and high presence in the market. Also, they are quite reliable and very responsive to customer queries. Revert in timebound manner to any asked queries and provide immediate solution against raised tickets. Very strong and robust customer service team.

Great tool for automating data capture and subsequent workflows.

Avantages :

ProntoForms is a powerful tool which allows administrators a wide array of customization to data collection while maintaining a straightforward end-user experience.

Inconvénients :

One downside to the customization is it requires some effort to learn the ins and outs. The support documentation from ProntoForms is top notch and whenever I still had questions their customer success team was quick to provide answers.

Alternatives envisagées : Microsoft Forms