Description de FMX
FMX offre un logiciel de gestion des installations configurable qui aide les organisations à rationaliser leurs processus, à augmenter la productivité de leurs biens et à transformer des informations Lire la suite exploitables en résultats concrets. Ce logiciel permet de réduire le temps de résolution des ordres de mission, d'organiser des tâches de maintenance préventive et de gérer vos équipements et vos biens à l'aide d'un système facile à utiliser. L'éditeur de FMX propose une solution entièrement dédiée à l'excellence opérationnelle et à l'amélioration des résultats de ses clients. Afficher moinsQui utilise FMX?
Établissements d'enseignement primaire et secondaire Manufacture Organisations religieuses Gestion de la propriété Gouvernement Organismes à but non lucratif Zoos Enseignement supérieur Soins de santé Restauration rapide Banques
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Patrick
FMX is a great solution for us
Commentaires : Very pleased with the system and it's a great value for the money.
Avantages :
All in one system, Tech Support requests, Building Maintenance Requests, Calendaring all in one place makes it easy for the end user to navigate and our team members to keep track of everything.
Inconvénients :
I wish we had more control of some of the fields and could label them with our internal lingo.
Réponse de l'équipe de Facilities Management eXpress
il y a 4 ans
Hi Patrick! Thanks for taking the time to write a review! It's great to hear that you're a fan of FMX and that it's working well for Rowland Hall. Your feedback helps us discover new opportunities to improve our product and make sure you have the best possible experience. Please do not hesitate to reach out with any questions and/or feature requests at any time. We are always happy and ready to assist! Thanks again for writing this wonderful review, and for being such a loyal customer! We look forward to continuing to work and grow with you!
Brian
Alternatives envisagées :
Great Maintenance, Inventory, Event Scheduling and Reporting Tool for K-12 Districts
Commentaires :
Established documented Preventative Maintenance Program
Increased ordering efficiency with Inventory Control functions
Increased work flow efficiency and documentation
Customer Service is GREAT!!!
Would like to have regular "Development Meetings", maybe every 6 months, with a FMX System Planner to explore potential ways to enhance utilization of current system.
Avantages :
The FMX system met the identified needs (Work Order Management, Preventative Maintenance, Inventory Control, Cost Monitoring and Event Scheduling) of the district in a cost effect manner and was positively received by the district's staff and community.
Inconvénients :
The "Third Party" Reporting function. Wish the FMX Team could support greater individualization in Report Formatting.
Karl
FMX is ideal for multi-site property and facility management
Commentaires : Prior to FMX we had no work order system at all. No one really knew if repairs were completed, many requests were simply forgotten. Staff were frustrated by the lack of communication and length of time for work request completion. FMX solves all of this and more. We track costs, inventory, timelines and documents associated with the work orders.
Avantages :
The set up, customization, implementation was incredibly easy! Many of our staff are not very computer savvy but we had little to no issues with the rollout. The user interface both desktop and mobile is intuitive and simple to navigate.
Inconvénients :
The only thing I have found that isn't really a con, but when I finalize a work order, I would like to not have it be re-opened by users.
Susan
I'm usually the person initiating all facilities requests from our organization.
Commentaires : It makes it very easy for staff at different locations to alert me to facilities issues, and to follow along to know where we stand on resolving the issue.
Avantages :
It's very easy to use, I don't have to do much education with staff to teach them how to use it. I really like that you're able to add someone as a follower to a request, too.
Inconvénients :
I wish I could search requests by the person who put them in, or see the name of the person who put the request in next to the request itself. We also don't really use the cost or hours options, so It would be useful to hide those and better customize the lists of requests.
Réponse de l'équipe de Facilities Management eXpress
il y a 5 ans
Hi Susan! Thank you for taking the time to write a review for FMX! We are thrilled that you find FMX extremely user friendly! In your review you mentioned wanting to search requests by the person who created them, as well as be able to hide cost and worker hours. We would be happy to show you how to do this! We will be emailing you shortly to discuss this further!
Cynthia
Performance Matters.
Commentaires : Excellent.
Avantages :
Ease of use. Easily integrates into your business. Reports are easy to generate. Organizes your maintenance department and your staff. Mobile access. Can be customized to your business. Fantastic customer support!
Inconvénients :
A little pricey and worth it. Should be discount for non-profit.
